Timothy Chestnut | Page 16

Tim Chesnut was a real pleasure to work with. He went the extra mile in customer satisfaction. He went the extra mile in customer satisfaction. More

by Casgudknecht Verified Customer Verified Customer

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Naycolle Wright was knowledgeable, professional, and made ordering my 2023 BMW X6 a smooth, friendly process. Timothy Chestnut made himself available, very helpful, knowledgeable in providing assistance also ordering my 2023 BMW X6 a smooth, friendly process. Timothy Chestnut made himself available, very helpful, knowledgeable in providing assistance also. Ash Alice was also knowledgeable and helpful. More

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I found a truck just listed on Autotrader here. Now these guys have bigger fish to catch than a older work truck, but the care I received from Tim Chestnut was nothing short of professionalism at Now these guys have bigger fish to catch than a older work truck, but the care I received from Tim Chestnut was nothing short of professionalism at its finest. Made me feel like I was buying a 150k BMW all day. He was always communicating the status of the vehicle as it went through inspections and got everything done before I even came in. Once I got the truck, as described, it was a work truck. I found some discrepancies and BMW not even being truck people, had such compassion and made everything right. All with Tim at the forefront. I would never have expected my truck to be taken care of like it has. They will make sure you are very satisfied with any vehicle you buy rather it be a 10k car or 100k car. I worked in the car business and honestly can’t find anything wrong with the way they did things. More

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I was looking for a m340i within specific specs and they had just the one. Chris and Tim were amazing to work with and I couldn’t ask for better service. They both went out of their way to get the deal done had just the one. Chris and Tim were amazing to work with and I couldn’t ask for better service. They both went out of their way to get the deal done as quickly and smoothly as possible. The price of the vehicle was great. More

by GINO GHIRARDO Verified Customer Verified Customer

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My purchase experience was outstanding. BMW Sarasota is a very well run and efficient organization. BMW Sarasota is a very well run and efficient organization. More

by gordon.shellhaas Verified Customer Verified Customer

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Very professional at all levels of organization. Carlos is especially attentive to customer satisfaction including timeliness Carlos is especially attentive to customer satisfaction including timeliness More

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Great staff great service, knowledgeable and pleasant to work with. Very high desire on customer satisfaction. work with. Very high desire on customer satisfaction. More

by rhait Verified Customer Verified Customer

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Really had a great experience. From the first contact after my internet search till completion of deal. From the first contact after my internet search till completion of deal. More

by rdyorl06 Verified Customer Verified Customer

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Marked the parts up for my repair to twice what they should have cost. Tried to charge me double for labor for a grand total of $3,450 to replace a radiator. The service advisor Matthew Beair then got a should have cost. Tried to charge me double for labor for a grand total of $3,450 to replace a radiator. The service advisor Matthew Beair then got an attitude with me and told me I would be unable to find anything less expensive, lied to my face about the required procedure for replacement and then seemed shocked when I refused the bogus price. He acted as if I had never owned a car before and once again lied to me after I asked him where the tow hook they took out of my car was. They found it back in the shop after he repeatedly told me that it was in the car I already checked and I must have missed it. I called around and got quotes with the highest still being $600 less and the best price was sub-$1,700, all prices at other BMW dealerships. They have lost my business and my family’s business due to the blatant lies and severe lack of customer service. I have never been told that I don’t know what my own car is before. It’s obvious this person has much more going on beyond this. I feel bad for him. After all of this, I get my car back with grease stains smeared all over the beige leather on my door. I’ve cleaned it twice now and can still see the spots. More

by SKYE_MOON Verified Customer Verified Customer

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Once the car I wanted became available Tim Chestnut at BMW Sarasota gave me the first offer, keeping me in mind. And now I'm the proud owner of a brand new 2022 M340Xi BMW Sarasota gave me the first offer, keeping me in mind. And now I'm the proud owner of a brand new 2022 M340Xi More

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