260 Reviews of Toan Lam
September 23, 2023
My most recent service rep Tristan was very knowledgeable and made my experience more pleasant. I have never had a bad experience with any of the employees at this dealership and made my experience more pleasant. I have never had a bad experience with any of the employees at this dealership More
Other Employees Tagged: David Yang, James A. Bulger, Melissa LaBouef
September 20, 2023
Excellent overall experience, David Yang goes above and beyond for the customer. Toan Lam the finance director made that process run smoothly. Thank you beyond for the customer. Toan Lam the finance director made that process run smoothly. Thank you More
Other Employees Tagged: David Yang, James A. Bulger , All service members.
September 16, 2023
Great service and very knowledgeable staff; they took the time to explain everything about our new vehicle after purchase. time to explain everything about our new vehicle after purchase. More
Other Employees Tagged: Perkins Louis
August 26, 2023
Very helpful, friendly people. Our salesman David was amazing! Went in for oil change out of there in 3 hours with a brand new car! Our salesman David was amazing! Went in for oil change out of there in 3 hours with a brand new car! More
Other Employees Tagged: James A. Bulger , David
August 15, 2023
Just bought a used Toyota Camry (pre-owned as dealers like to call it) from Herb Chambers Honda in Westborough MA. It was an unexpectedly good experience. I saw the car on the internet and called for an like to call it) from Herb Chambers Honda in Westborough MA. It was an unexpectedly good experience. I saw the car on the internet and called for an appointment to test drive it. When I got there they had the car ready and gave me the keys to go for a ride. I really liked the car. The buying process was pretty smooth. Shout out to Perkins Louis, the salesperson. He was exceedingly helpful and bent over backwards to see that I was satisfied with the sale. A warning: Herb Chambers does not negotiate on used car prices (at least that's what Perkins told me). But I had done my due diligence (e.g Kelly Blue Book) and the price was reasonable. But we did negotiate some work to be done on the car to satisfy me (a new battery, brake work) which passed their inspection but I felt were marginal. I also got them to cut and program a second key/remote. They even checked to see if my old license plates would pass state inspection. They wouldn't, so they ordered new plates for me from the Mass RMV and canceled the old ones. Now I almost NEVER do ratings or write reviews, so, if you believe me, I do recommend getting a used car from Herb Chambers. More
Other Employees Tagged: Perkins Louis
August 11, 2023
Norman M was excellent in advising and aiding my car purchase. Professional, friendly and highly knowledgeable, he made my experience successful. I will recommend him and this dealership to my friends a purchase. Professional, friendly and highly knowledgeable, he made my experience successful. I will recommend him and this dealership to my friends and family. More
Other Employees Tagged: Norman Methe
August 11, 2023
Very helpful and courteous . Listened to our needs and worked with us to achieve the purchase. Listened to our needs and worked with us to achieve the purchase. More
Other Employees Tagged: Michael Kelley , Andy
August 09, 2023
I have dealt with Herb Chambers Honda of Westborough for many years. It does not matter what department you are dealing with they are courteous and very professional. I recommend them to everyone because it many years. It does not matter what department you are dealing with they are courteous and very professional. I recommend them to everyone because it is always a good experience. More
Other Employees Tagged: Norman Methe
August 03, 2023
I’m a customer of Herb Chambers Honda because of their skill and expertise dealing with customers and servicing my vehicle. They are the best dealership I’ve ever dealt with. skill and expertise dealing with customers and servicing my vehicle. They are the best dealership I’ve ever dealt with. More
Other Employees Tagged: James A. Bulger, Ara Tashjian, Melissa LaBouef
August 03, 2023
The staff at Herb Chambers Honda were phenomenal! !!so friendly and very helpful! I lease every 3 years! Look forward to going there.😊 !!so friendly and very helpful! I lease every 3 years! Look forward to going there.😊 More
Other Employees Tagged: David Yang, James A. Bulger

