"Wow! Amazing Dealership Experience"
From start to finish, the Ferman team was outstanding. Treated me like part of the family. Thank you to Karl Alvarez and Mary Keller for making this car purchasing experience outstanding. This is why I am a loyal customer of Ferman BMW and always will be in the future. Highly recommend Ferman for your automotive needs and especially Ferman BMW for allowing me the opportunity to own yet another Ultimate Driving Machine!!
"A very good transaction. "
Very good experience with sales, finance and technical staff. Our sales representative (Robert Chodorowski) helped us to complete the transaction even though we were not quite ready to make the purchase.
Robert, the client advisor was very good at demonstrating the technical issues.
The financial manager, Joe was very good at explaining everything concerning the transaction and all matters pertaining to the protection plan.
"Professional, friendly and informative!"
I was pleasantly surprised at how easy of a process it was to buy my new car with Ferman BMW. I worked with Alexis DeFreitas, Client Advisor and she was fantastic! She spent enough time with me trying different cars, knew all about each of them. The management was very friendly, no pressure and the customer waiting areas were very clean and comfortable. Finance was a pleasure to work with and Toby the BMW Genius did an excellent job walking me through the tech. I would highly recommend this dealership and will buy from them again.
Other Employees Tagged:
, Scott Douglas
"Quickly helped me in my moment of need"
The staff of Ferman BMW was amazing, so friendly and very helpful. I had an unexpected problem with my just purchased vehicle, the staff sprung into action and helped me with a walk in appointment to resolve my issue. They were so friendly and everyone seemed to genuinely want to help me. I feel like the staff is exceptional and everyone I meet seems like we've known each other for years.
"Best Auto Buying Experience"
Just completed my purchase of our new 2018 X6. I’m not exaggerating to say it was the most pleasant car buying experience that I have ever had and I’ve been buying high end cars for 30 years.
Our salesman is Alex Wolf. He made the experience what it was, great, and that says something when it comes to buying a car.
He is very knowledgeable, friendly, and no pressure. Not afraid to say I don’t know but I’ll find out. Also he really wants to help you find the right car for you even if it means waiting or even possibly losing the deal.
I can’t say what every salesman would be like but if you give Ferman BMW a chance, I highly recommend you work with Alex.
I also had very good experience with Karl the sales manager, Gerald the finance manager and Toby the “BMW Genius”.
"BMW X5 review "
I was very happy with my experience at Ferman BMW. I recently purchased a 2015 pre owned BMW X5 from them. Brian Gains is exceptional and I have no hesitation in recommending him. Honest. Straight forward. No nonsense. He helps you walk through the whole process and will give you a great deal. Excellent support staff too. Toby, who went over the on board controls, is very patient and explains everything well. They are both Brits so that was a bonus for me too. If you are interested in a BMW go this place. I went to other places first. This was the best hands down.
"Great team that will get it done!"
The Ferman team recently took care of me as I neared the end of my lease. Both Mary and Kenny were great we’re great to work with. Communication was quick and clear, they were knowledgeable about the vehicle and the process, and we landed on a fair deal for a new vehicle. Toby handled my inspection which was quick and easy. Erin did my final paperwork, again super quick and easy. Overall great customer service by all people there always asking if I was being helped, if I wanted food/snacks, etc.
"Purchase of BMW X1"
Excellent experience in sales, new car 'genius' presentation and in finance department.
Dan McCloy was very knowledgeable and rendered good service.
Toby provided clear tutorial about car features and electronics
Erin Chaparro was easy to work with in finance and extremely efficient.
"Love our M2"
Purchased a M2 from Alexis. Nice, easy experience and transaction. Everyone was very helpful and professional. Alexis took care of all the details and made sure we were satisfied. Toby did a good job showing us some of the details of the M2. And financing was even able to beat the interest rate from my credit union. Oh, and no hard sell on extra packages when signing the paperwork. All in all, a good experience and I would recommend Alexis at Ferman to anyone looking for a BMW.
Excellent management, sales and finance team. This is my 7th purchase from Ferman BMW. A friendly, helpful team that makes you feel like family. Thanks everyone.