Todd Brabender | Page 10

Our experience Brad and Todd, Chris and I would like to thank all of you for an enjoyable car leasing experience. i have already recommended your dealership to some Brad and Todd, Chris and I would like to thank all of you for an enjoyable car leasing experience. i have already recommended your dealership to some people at my office. Brad, you were a pleasure to work with and we wish you all the luck moving forward. More

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Our Awesome Experience My husband and I had an awesome experience at Carman Ford. Not only did we leave with the car we wanted, we received excellent service from the time My husband and I had an awesome experience at Carman Ford. Not only did we leave with the car we wanted, we received excellent service from the time we entered the front door. Joseph Giacchino met and greeted us while opening the front door and then served us with the utmost professionalism. He knew his job, made us feel welcome and wanted as a customer. He thanked us for our business. Todd Brabender and Dan Miller (the finance managers) greeted us and assured us they could work our deal, and did so quickly, staying well within all of our financial limits. They too were very professional. Mr. Robert Hepner prepared the paperwork quickly and with ease. He was professional and yet engaged us in funny conversations, as he did his job. All of our information on the paperwork was correct. This was the easiest and quickest process I ever remember receiving at a car dealership. Lastly, I called the next day to obtain a missing item and the receptionist Laurie was just as pleasant and professional as the rest of the sales team. Our salesman Joseph promptly returned my call informing me that he completed my request. Great customer service! This car dealership was awesome!! Thank you Carman Ford team. I'm sending you another customer tonight. :) More

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Great Buying Experience I typically purchase vehicles where I can find the vehicle meaning simply I will travel virtually anywhere and have to purchase a pre-owned vehicle. I typically purchase vehicles where I can find the vehicle meaning simply I will travel virtually anywhere and have to purchase a pre-owned vehicle. I found the 2012 F-150 Harley on line and after viewing the pictures contacted the dealership to see the vehicle in person. I met with Greg Gremaldi and Todd (the sales manager) who let me look over the vehicle, drive the vehicle and make my decision to buy. No pressure - no hype just a great condition - awesome truck that was represented as best as possible. When it came to putting the deal together it was like ordering lunch.....no issues, no problem "we'll make it happen" was the attitude. I will be back again to deal with these great folks. I'll make the drive from PA to DE to purchase again and again. More

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Great These guys are great. They put the customer first and make it an excellent expierence! I would recommend these guys to anybody lookin for a new Linco These guys are great. They put the customer first and make it an excellent expierence! I would recommend these guys to anybody lookin for a new Lincoln! More

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Great buying experience! We test drove two vehicles and I really liked our sales associate. He was very knowledgeable, not pushy, and most importantly, talked to me AND my hu We test drove two vehicles and I really liked our sales associate. He was very knowledgeable, not pushy, and most importantly, talked to me AND my husband. This was very important to me. We worked with another dealership where the sales associate only talked to my husband and did not even acknowledge me - even though the car was for me! Everything went pretty smooth - no complaints! More

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The old days of dealing with car salesman are gone!!!!! The dreaded days of buying a new car ranked up there with going to the dentist. The sales team at Carman changed all that . I requested a price on a v The dreaded days of buying a new car ranked up there with going to the dentist. The sales team at Carman changed all that . I requested a price on a vehicle online and received a response in minutes. All negotiations and finance was done thru email as I was still used to the old style car salesman with their bait and switch tactics and I was going to have it on paper!!! I didn't let my guard down for old style sales tricks till I pulled our new Escape into our driveway. I feel I did them a disservice by thinking ever time they said something one of the old games would be played . Our next new car will also be from Carman More

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Friendly Atmosphere... Courteous and Caring Employees My entire family shops at Carman Lincoln/Ford for all our cars. I would venture to say that we have been purchasing cars with Carman for over 20 My entire family shops at Carman Lincoln/Ford for all our cars. I would venture to say that we have been purchasing cars with Carman for over 20 years and for good reason. The price is always right and fits all of our budgets; while clarity of any and all information, during the entire process is always present. All questions are answered thoroughly and professionally whether we are leasing a vehicle or buying one. Joe Giacchino, Greg Grimaldi, Todd Brabender and Rob Hepner are what would be called an awesome "Dream Team" to deal with. From excellent customer service to unsurpassed product knowledge in all areas of the deal... these are the gentlemen to see! Thank you for such a quick and easy drop off of my old lease and pick up of my new beautiful Ford Edge. Kudos gentlemen! More

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Excellent! 2 Vehicles purchased I recently purchased two vehicles (2015 Edge & 2015 Explorer) from Joe. The manner in which he detailed both vehicles was extremely detailed. I have I recently purchased two vehicles (2015 Edge & 2015 Explorer) from Joe. The manner in which he detailed both vehicles was extremely detailed. I have never seen a sales person so thorough in the description of all the features and functionality of an automobile. This was the best car buying experience that I have ever had and they have gained my business long term from here on out! More

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Jabar Wilson the dealer to work with! He is committed to making your car buying experience a great client experience! Trustworthy, honest, relatable - great salesman. When I first arr He is committed to making your car buying experience a great client experience! Trustworthy, honest, relatable - great salesman. When I first arrived I had a specific make and year in mind. After further review I found the price too high to move forward. I continued to look at SUVs at other dealerships and through sheer tenaciousness Jabar located the car that met all my needs and was in the price range I wanted. He did a great job and I would not have purchased at Carman without his support. More

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Leasing a new vehicle I have leased a vehicle several times from Carman. As usual the staff was very accommodating and helpful. A new car was shown and accepted and proce I have leased a vehicle several times from Carman. As usual the staff was very accommodating and helpful. A new car was shown and accepted and process was completed in a timely manner. Nick was very helpful with new accessories and set up. It was very much appreciated. More

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