Todd Emery | Page 4

Fantastic Service and Terrific Dealer Audi Clearwater continues to deliver beyond 5 star results from all angles. The service team are an excellent retention arm of the dealer. Mandy Walte Audi Clearwater continues to deliver beyond 5 star results from all angles. The service team are an excellent retention arm of the dealer. Mandy Walters runs point for our vehicle and deserves an award for the positive engagement she constantly delivers. The new car manager JB is always a pleasure to interact with when roaming the beautiful showroom floor(already looking for my next Audi). David J(GM) always makes it a point to make customers feel secure in their decision to partner with Audi Clearwater Sales and Service. More

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GREAT SERVICE DEPART I have been going to Audi Clearwater for service for more than 9 years and have never been disappointed. Todd Emery is the service manager and has al I have been going to Audi Clearwater for service for more than 9 years and have never been disappointed. Todd Emery is the service manager and has always been willing to help whenever needed. Service Advisor Mandy Walters goes above and beyond to be certain things are done as promised. The service is exceptional! More

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Great service, friendly staff, and a very professional management team! Did an alignment while I waited. Job was done efficiently and expertly. Would recommend 10/10 times! management team! Did an alignment while I waited. Job was done efficiently and expertly. Would recommend 10/10 times! More

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An enjoyable car buying experience! Van Cabral made my car purchase very easy and care free. It was apparent from the beginning of the test drive through closing the sale that Van has a Van Cabral made my car purchase very easy and care free. It was apparent from the beginning of the test drive through closing the sale that Van has a great deal of experience with Audi and it's line of vehicles. He cares about his clients and wants his clients to believe in Audi as much as he does. Thank you Audi Clearwater! I love my Q8!! More

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Mandy Walters best service! Mandy Walters always takes the very best care of me and my Audi S4. I highly recommend you visit her in the event you need anything to do with service Mandy Walters always takes the very best care of me and my Audi S4. I highly recommend you visit her in the event you need anything to do with service and your Audi. She absolutely makes you feel more like a family friend than anything else! More

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Service is beyond Excellent! Terrific Dealership Mandy Walters and her dedication to Crowns value is evident from every angle of interaction. Our family is a strong supporter of the Audi brand, a maj Mandy Walters and her dedication to Crowns value is evident from every angle of interaction. Our family is a strong supporter of the Audi brand, a major contributor in our loyalty is due to Mandy and the leadership within Crown Audi. We are always in excellent care with Mandy and Crown Audi... We look forward to continuing our relationship. I highly recommend Crown Audi Sales and Service if you are looking for a terrific experience. Thank you Mandy, Todd, JeanMarc and David. All the best in your continued success, you have our support and strong reference at all times. More

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Got my dream car! I could not be happier with my pre-owned Q5 and the great service I received from everyone, especially Bob Kimball. There is no better place to purcha I could not be happier with my pre-owned Q5 and the great service I received from everyone, especially Bob Kimball. There is no better place to purchase a car, Audi or any other brand than the Crown group! I am a customer for life! More

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SIMPLE COMMENT COMPLETE UNDERSTANDING OF PROBLEM AND FOLLOW THROUGH TO CORRECTION..STILL FEEL STRONGLY THAT FAILURE OF AIRBAG SHOULD HAVE BEEN COVERED UNDER SAFETY I COMPLETE UNDERSTANDING OF PROBLEM AND FOLLOW THROUGH TO CORRECTION..STILL FEEL STRONGLY THAT FAILURE OF AIRBAG SHOULD HAVE BEEN COVERED UNDER SAFETY ISSUE NOT A CUSTOMER CHARGE.. More

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Great experience at Audi Clearwater! I’ve had a great experience working with the Audi team in my long search for a new vehicle! I shared my very specific requirements with Van Cabral, wh I’ve had a great experience working with the Audi team in my long search for a new vehicle! I shared my very specific requirements with Van Cabral, who kept an eye out for a car that met those criteria. Van was down to earth, very attentive and professional. As soon as he found a car close to I was looking for he reached out, and along with Ted, they kindly accommodated my needs so I could get exactly what I wanted. I am now the happy owner of an Audi A4 that is more than what I expected! Van was such a pleasure to work with and made the process super easy. I’m impressed with the level of customer service delivered all around, and would definitely recommend anyone looking to join the Audi family, to go see Van to get it done. Thanks again ! More

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Waiting and wondering We took our car in for repairs on Dec. 10. We required a oil flange gasket and O ring replacement. . The repair was made and something went wrong. W We took our car in for repairs on Dec. 10. We required a oil flange gasket and O ring replacement. . The repair was made and something went wrong. We were told that the O ring was damaged and so they had to repeat the work. A one day job turned into a disaster; the repair leaked oil onto the engine and the repair had to be redone. Upon receiving the car, I found that there were paint bubbles around the valve covers. Pointing out this fresh bubble to the service advisor, Shawn., I was told it was nothing. My concern was that the engine may have been damaged by overheating upon the loss of oil. I contacted a mechanic and was told that the use of a degreaser on a hot engine would be a likely cause for a blistering of the paint. I brought this concern up to the service advisor Shawn but he denied that any kind of degreaser had been used for my car. He simply said all cars get that. The bubbles were so fresh that it was flexible as I gently pressed it to show him otherwise. So, although we were informed that the first O ring failed upon driving the car to another branch, (for other repairs), and that the oil leaked onto the engine, which then had to be cleaned, this was not done using a power wash or degreaser according to the advisor. In the end, we got the car back Dec, 22. The only saving grace was that we had a courtesy car for the entire time. More

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