Todd Emery | Page 5

Always an Excellent Experience Had an issue with my RS5 and as usual, it was handled professionally and with dispatch. Mandy Walters and the team under the leadership of Todd Emery Had an issue with my RS5 and as usual, it was handled professionally and with dispatch. Mandy Walters and the team under the leadership of Todd Emery makes sure that things work well and the customer is always taken care off. It is a pleasure to bring my Audis to Crown and has been since 1999 when I purchased my first of many Audis since 1980 at that dealership. They really care and it makes a difference. As a service representative, there is none better than Mandy Walters. More

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Dealing With Service Department Took my S4, for Service work, to Mandy Walters. This is my 5th consecutive Audi, in 17 years. Mandy demonstrates a "can do" attitude, all the time. T Took my S4, for Service work, to Mandy Walters. This is my 5th consecutive Audi, in 17 years. Mandy demonstrates a "can do" attitude, all the time. Thoroughly explains what work will be done, and time to be accomplished. Her work...her attitude...exudes her Audi Enthusiasm, all the time. A great pleasure to work with her! More

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Excellent Dealer , based on their constant REMINDERS of service DUE, perfect help in SCHEDULING, then giving me a LOANER AUDI, *FREE* of charge for all day !!! Not to , based on their constant REMINDERS of service DUE, perfect help in SCHEDULING, then giving me a LOANER AUDI, *FREE* of charge for all day !!! Not to mention that our AUDI was delivered fully WASHED + VACUUMED !!! Keep up the good work, I will trade in our Mercedes soon, for our 2nd AUDI. More

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Mandy Walters I have been dealing with service adviser Mandy Walters for many years and can attest to her extreme customer care and profesionalism. She is one of t I have been dealing with service adviser Mandy Walters for many years and can attest to her extreme customer care and profesionalism. She is one of the best. More

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As always Mandy Walters help goes beyond common assistance. Mandy is my usual service consultant, and she always finds the best ways to assist me with my service needs. At times she consults with Todd the Servi Mandy is my usual service consultant, and she always finds the best ways to assist me with my service needs. At times she consults with Todd the Service Manager and finds the best way to assist me. Great team that works in very good coordination and promptness. Extreme personal and friendly attention in line with Audi's reputation of quality and design. More

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Great service Had my S4 serviced for the 1st time at this dealership and couldn't have ask for better customer care. Bill is a delight work with and I will continu Had my S4 serviced for the 1st time at this dealership and couldn't have ask for better customer care. Bill is a delight work with and I will continue to go there for any of my Audi needs. More

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18 years and counting With the help of Jean-Marc Biewend and Bob Kimball the purchase of our fifth Audi from Audi Clearwater was yet again a stellar and memorable experienc With the help of Jean-Marc Biewend and Bob Kimball the purchase of our fifth Audi from Audi Clearwater was yet again a stellar and memorable experience. A shout out and credit must also be given to Todd Emery and Mandy Walters. The outstanding service and support they have consistently provided has ensured the continuation of our 18 year relationship with Audi Clearwater. More

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Service Excellence!! Mandy always takes great care of me. She understand my "OCD" so she makes sure that my car is detailed and looks like it just came off of the showroo Mandy always takes great care of me. She understand my "OCD" so she makes sure that my car is detailed and looks like it just came off of the showroom floor. This particular service was pretty routine, but in the past, Mandy was able to coordinate an after-hours drop off for an emergency tire service. She had a loaner waiting for me, and turned the car around in a day will all new tires. It is great to know that I only need to dial one number to get everything vehicle-related handled in a timely and professional manner. More

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My experience good dealership good people just bought a car from crown recommended had a problem before worked it out and all is good fair people great prices good dealership good people just bought a car from crown recommended had a problem before worked it out and all is good fair people great prices More

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Great Customer Service I have purchased two A6's int he past 10 years from Crown. My service rep, Mandy Walters is always on the ball and makes sure I get treated the way a I have purchased two A6's int he past 10 years from Crown. My service rep, Mandy Walters is always on the ball and makes sure I get treated the way a customer should be. I can say the same about the service manager, Todd Emory. They've always been easy to deal with, they get me in for service in a reasonable time frame and provide me with a loner car when I need one. They understand wh their customers are and do an excellent job. More

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