Todd Pruitt
Todd Pruitt at Bob Rohrman Schaumburg Kia

Todd Pruitt | Page 3

Sales Manager

Bob Rohrman Schaumburg Kia

750 E Golf Rd
Schaumburg, IL 60173

4.7
123 Reviews
4.7

123 Reviews

Write a Review

123 Reviews of Todd Pruitt

December 30, 2022

Dealership Rating
Employee Rating

Recommendation wise the answer is maybe rather than No. I personally would tell buyer to review all paperwork. I repeatedly stated I didn’t want the extended warranties and believe I was signing refusal of More

by DEONSAMS1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 03, 2023

Bob Rohrman Schaumburg Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Jan 03, 2023

Bob Rohrman Schaumburg Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Jan 03, 2023

DEONSAMS1 responded

Yes, l like to discuss further you can contact me directly by phone at 6308885393 and email at deonsams1@gmail.com

December 24, 2022

Dealership Rating
Employee Rating

Very friendly, and was willing to work with me. Scott was very friendly and helpful. More

by dvfrlng
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Solomon

Dec 27, 2022

Bob Rohrman Schaumburg Kia responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Schaumburg Kia!

December 23, 2022

Dealership Rating
Employee Rating

Great experience. Scott is very helpful , good communication . Convenient location, great car and service. Thanks More

by OHALYAROSLAV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Aranda, Allison Bijan, Bill Brennan, Michael Delaney, Nic DeSanti, Ruben Dortch, Micael Felker, Kristina Horemis, Scott Solomon

Dec 23, 2022

Bob Rohrman Schaumburg Kia responded

Thanks for the review of Bob Rohrman Schaumburg Kia! Scott and the team are grateful for your trust and business.

December 15, 2022

Dealership Rating
Employee Rating

The next day I had to purchase a new radio and repair the trunk because it didn’t close I feel these things should have been checked before selling a car I had to invest 900.00 in a car I had for one day More

by PVENTURINI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Anthony Longobardi

Dec 19, 2022

Bob Rohrman Schaumburg Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Dec 19, 2022

PVENTURINI responded

I’ve already made the repairs because I needed to get the car to Dallas for my Daughter I’m not sure what you can do for me now

Dec 19, 2022

Bob Rohrman Schaumburg Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

December 13, 2022

Dealership Rating
Employee Rating

Everyone at the Schaumburg Kia was friendly and not pushy. The sale of my nw Seltos went smoothly and comfortably. More

by DONNAHIDDER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Isaac Hidder , Ruben Dortch, Anthony Longobardi

Dec 13, 2022

Bob Rohrman Schaumburg Kia responded

Thank you for your 5-star rating of us here at Bob Rohrman Schaumburg Kia! We appreciate it!

December 06, 2022

Dealership Rating
Employee Rating

They sold me a 2018 Land Rover that had a windshield recall on it, was obviously leaking, and it sat on their lot for 38 days. If it was only on their lot for a few days, I could understand that maybe More

by BILL.BLOCK
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Allison Bijan, Zaya Solayman, Nate Winoker

Dec 10, 2022

Bob Rohrman Schaumburg Kia responded

Bill, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Dec 10, 2022

Bob Rohrman Schaumburg Kia responded

Bill, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

December 01, 2022

Dealership Rating
Employee Rating

Good service and selection of cars. I wish I had time to go over the car features at delivery but will go back tonthem to go over More

by BCPATEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Brennan, Anthony Longobardi

Dec 01, 2022

Bob Rohrman Schaumburg Kia responded

Thank you for the review. We're glad that the Bob Rohrman Schaumburg Kia team took excellent care of you and got you a wonderful vehicle. Enjoy, and see you next time.

November 04, 2022

Dealership Rating
Employee Rating

Excellent experience at this dealership from shopping to buying to service. Highly recommend seeing Aldo for your purchase and Jim for your service. No pressure, tons of knowledge and excellent service. Can More

by MCENEANEYSARAH
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daina Barthel , Aldo Rodriquez, Jim Smith, Nate Winoker

Nov 04, 2022

Bob Rohrman Schaumburg Kia responded

Our team is always happy to help you out, Sarah! Thanks for choosing Bob Rohrman Schaumburg Kia and please let Jim and the team know if you need anything at all!

October 30, 2022

Dealership Rating
Employee Rating

My most Pleasant car buying experience ever! I've bought a lot of cars over my years, and finally a dealership that actually cares about you. No pressure, no upselling. From the salesperson, to More

by MIKEVOJACK
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patricia Villa

Oct 31, 2022

Bob Rohrman Schaumburg Kia responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Schaumburg Kia!

October 14, 2022

Dealership Rating
Employee Rating

I am a recent widow and my son came with me to buy my first new car. My son spoke with a woman the night before telling her we knew what car we wanted and we were told we could get it for the sticker pr More

by PLNAYLOR626
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Juan Aranda

Oct 19, 2022

Bob Rohrman Schaumburg Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Oct 19, 2022

Bob Rohrman Schaumburg Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Oct 19, 2022

PLNAYLOR626 responded

I've pretty much written above what happened. Once we said the cost for the coating was never mentioned to us ahead of time and after we said we weren't going to pay it, it was suddenly taken off and nothing was ever mentioned about whether or not it was actually done.

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