Todd Rohrssen
Todd Rohrssen at Honda of Kenosha

Todd Rohrssen | Page 14

Service Director

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

Contact Me
4.6
329 Reviews

Dealership Experience

16 yrs, 1 mo

Industry Experience

35 yrs, 8 mos

Languages Spoken

English English

4.6

329 Reviews

Write a Review

329 Reviews of Todd Rohrssen

June 26, 2023

Dealership Rating
Employee Rating

I have been getting my oil changed since I bought my car 2014. The service is prompt and all the service people are polite More

by bonnie.obrien
Service Price Transparency
Recommend Dealer
Yes
Jun 27, 2023

Honda of Kenosha responded

Thank you, Bonnie! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

June 23, 2023

Dealership Rating
Employee Rating

First off Richie was an awesome salesman to work with. Made me feel comfortable. But the service that followed was not good. My car was Honda certified but had a fog light out. Took 4 visits and a ren More

by aaron.will.e602
Service Price Transparency
Recommend Dealer
No

Other Employees Tagged: Ritchie Sutton

Jun 28, 2023

Honda of Kenosha responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Jun 28, 2023

Honda of Kenosha responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Jun 28, 2023

aaron.will.e602 responded

You can reach me via phone. 414-426-4495 I get that your trying for best experience, But at even all of this, just felt like because service wasn’t making money off of me I got crappy treatment. Like when someone tells me it will take 2 hours for oil change and auto butler, im expecting 2 hrs. Not to be impressed with it being done a whole hour early, and then to tell me I need to take it through more washes, when clearly I have a car wash sticker, which I pay monthly. When I brought up bumper, just looked at me like yeah you need to redo or replace it. Im like this is just b.s. I paid for those services when I got the car, although I feel like a burden when I bring my car in.

June 17, 2023

Dealership Rating
Employee Rating

I have been buying my vehicles here. I’m client since 5 years ago and always people working here are nice persons. More

by JAVISINO1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amos Longanecker, Rodney Porter

Jun 19, 2023

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Kenosha, we look forward to having you as a valued customer for many years to come!

June 13, 2023

Dealership Rating
Employee Rating

Great place to get your service done. Joe is excellent. I had a over all great experience More

by bella1837
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente, Rodney Porter

Jun 13, 2023

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 11, 2023

Dealership Rating
Employee Rating

Always very perfessional and kind. Plus their work is very good and complete. Would recommend them anytime More

by normanbetty1942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2023

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

June 07, 2023

Dealership Rating
Employee Rating

Rodney was very helpful. We went in for an oil change but realized we needed to change our tires in order to be ready for our road trip (which was the next day). He was able More

by GABRIELAAVILA24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 08, 2023

Honda of Kenosha responded

Gabriel, Thanks for sharing your thoughts about your experience with Honda of Kenosha. Rodney and our team appreciate your business and hope to see you again soon!

June 05, 2023

Dealership Rating
Employee Rating

Very knowledgeable about vehicles and is always looking out for the customer. Amazing job on the service. More

by allama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2023

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

May 27, 2023

Dealership Rating
Employee Rating

Cost was WAY too much. they offered me 1200 to fix a misfire and 600 to fix the master switch which I already had replaced. Took it to another shop that did all the More

by gruchowfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 01, 2023

Honda of Kenosha responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Jun 01, 2023

Honda of Kenosha responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

May 14, 2023

Dealership Rating
Employee Rating

We always have had a great experience with the team at Honda of Kenosha. Thanks for the kind of professional service we can trust in. Thank you. Leo Zinnen More

by lzinnen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente, Rodney Porter, Martin Silva , JEREMIAH ROSE

May 15, 2023

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us, Leo. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 12, 2023

Dealership Rating
Employee Rating

Initially, there was some "confusion" with regards to what was Covered, or Not, with my EasyCare Honda Extended Warranty; but after some unnecessary discussions, HOK came thru for us! If they DIDN'T, More

by TheMaddBulldog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente, Sam Waddell

May 12, 2023

TheMaddBulldog responded

THANX for coming thru for me! You've Retained our business... for now.

...
14
...

Dealership Inventory (323 Vehicles)

new 2026 Honda Pilot car, priced at $53,790
2026 Honda Pilot
new
Silver Metallic exterior
Automatic
All-wheel Drive
used 2024 Honda Accord car, priced at $25,991
2024 Honda Accord
used
Platinum White Pearl exterior
CVT
Front-wheel Drive
used 2017 GMC Sierra 1500 car, priced at $20,991
2017 GMC Sierra 1500
used
N/A exterior
Automatic
Four-wheel Drive
new 2025 Honda Pilot car, priced at $51,550
2025 Honda Pilot
new
Platinum White exterior
Automatic
All-wheel Drive
new 2026 Honda Odyssey car, priced at $48,990
2026 Honda Odyssey
new
Crystal Black Pearl exterior
Automatic
Front-wheel Drive
new 2026 Honda Accord Hybrid car, priced at $37,145
2026 Honda Accord Hybrid
new
Radiant Red exterior
CVT
Front-wheel Drive