Todd Rohrssen | Page 3

They were fast at getting my car an oil change and the service representative answered all my questions service representative answered all my questions More

by rollsroyce177 Verified Customer Verified Customer

Helpful 0

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Had issues with service provided called to cancel future appointment a couple times no one had time to talk to me said they would call me back never did. Left a message for the service manager, also never r appointment a couple times no one had time to talk to me said they would call me back never did. Left a message for the service manager, also never received a call back. More

by Nickc60071 Verified Customer Verified Customer

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They have been taking care of my truck since I got it & I have been happy with them the entire time have been happy with them the entire time More

by scottwsandow Verified Customer Verified Customer

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I always take my car to Honda of Kenosha please put me on your list. your list. More

by Michael Verified Customer Verified Customer

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Great service friendly workers explajn everything and anything you ask about your car and any doubts you may have anything you ask about your car and any doubts you may have More

by lardon1914 Verified Customer Verified Customer

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This is a decent local dealership that serves a large community area of over 100,000 people. As so, they are usually extremely busy. My intuition says that they do try their best regarding the service de community area of over 100,000 people. As so, they are usually extremely busy. My intuition says that they do try their best regarding the service department, but probably get worn down dealing with the public over time. As a result, sometimes service is mediocre. For an example, have had issues with using their shuttle service on more than one occasion; either very immature teen driver or being promised a pick up time only to find out the shuttle has not left more than an hour later. More professionalism and more honest communication would have been appreciated. Other times I have gone in for a simple oil change, only to find people who have checked and much later than myself, getting their car back before I did. I realize this happens at other dealerships too, but sometimes I wonder, as it has happened more than once. Finally, my wife and I are in the market for a new Honda Pilot. The dealer addendum stickers to each of the vehicles are ridiculous - over 2,000 of extra add-ons. Yes, high demand - low supply equal market adjustments, but I would like to think that there are some Honda dealerships that are not doing this still, or at least the add-ons are much less. Overall, I would rate this as a 3 out of 5 dealership. Typical stereotypical dealership - not bad, but not great either. More

by tobignick7 Verified Customer Verified Customer

Helpful 5

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Service was even faster than promised. Waiting area is clean, has refreshments, and great space for working while you wait. Waiting area is clean, has refreshments, and great space for working while you wait. More

by sharris2911 Verified Customer Verified Customer

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They addressed my concern on my vehicle, they kept me updated on what was wrong with my car and about the delay on parts due be on back order but as soon part arrived my vehicle was back on the road. Gre updated on what was wrong with my car and about the delay on parts due be on back order but as soon part arrived my vehicle was back on the road. Great team and great technicians More

by marcoleon40 Verified Customer Verified Customer

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Nice place. Helpful, friendly, knowledgeable and a joy to socialize with them. Will go again Helpful, friendly, knowledgeable and a joy to socialize with them. Will go again More

by dschu532007 Verified Customer Verified Customer

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Kevin was very nice to work with. I have always had a good experience here I have always had a good experience here More

by cjmanderfeld Verified Customer Verified Customer

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