Todd Rohrssen
Todd Rohrssen at Honda of Kenosha
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Todd Rohrssen | Page 2

Service Director

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

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4.7
246 Reviews

Dealership Experience

14 yrs, 1 mo

Industry Experience

33 yrs, 8 mos

Languages Spoken

English English

4.7

246 Reviews

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246 Reviews of Todd Rohrssen

December 03, 2023

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Rodney and Tony went above & beyond to help me work through my service issue. Grateful!! More

by Kathryn Yunk
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Recommend Dealer
Yes

Other Employees Tagged: Rodney Porter, Kevin Zatz

Dec 03, 2023

Honda of Kenosha responded

Kathryn, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if Rodney and Tony can be of further assistance.

November 29, 2023

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Honda of kenosha is a good dealership for service keep up the good work hok More

by o
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Recommend Dealer
Yes
Nov 30, 2023

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

November 23, 2023

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I went here for an oil change and they forgot to put oil back in the car! Good thing I checked or my engine would have seized! Avoid this dealership at all cost if you value your car!!! More

by Upset Customer
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Recommend Dealer
No
Nov 26, 2023

Honda of Kenosha responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

November 12, 2023

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Service was quick and as expected. Waiting area was great for me to work while I waited. More

by sharris2911
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Recommend Dealer
Yes

Other Employees Tagged: Sam Waddell

Nov 12, 2023

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that Todd, Sam, and our team had the opportunity to work with you, and we are thrilled that you found your service experience with us here at Honda of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else.

October 10, 2023

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My experience was nothing but positive. Vehicle was ready before the promised time. Highly professional More

by pwl112352
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Recommend Dealer
Yes
Oct 11, 2023

Honda of Kenosha responded

Thanks for sharing about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

October 09, 2023

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Always a great experience staff is friendly and helpful, clean environment and great coffee. So thank you More

by scott.schmanski
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Recommend Dealer
Yes
Oct 09, 2023

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

October 03, 2023

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They were fast at getting my car an oil change and the service representative answered all my questions More

by rollsroyce177
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Recommend Dealer
Yes
Oct 04, 2023

Honda of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

September 20, 2023

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Had issues with service provided called to cancel future appointment a couple times no one had time to talk to me said they would call me back never did. Left a message for the service manager, also never r More

by Nickc60071
Recommend Dealer
No
Sep 22, 2023

Honda of Kenosha responded

Nick, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. I was on vacation when you called and attempted to reach you back from Sea. I later again called and your voice mail is where i was directed. I am aware you canclled your appoinmnet, yet your advisor was unsure why and your voice message lacked the details as to why.

September 17, 2023

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They have been taking care of my truck since I got it & I have been happy with them the entire time More

by scottwsandow
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Recommend Dealer
Yes

Other Employees Tagged: Sam Waddell

Sep 17, 2023

Honda of Kenosha responded

Scott, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 01, 2023

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I always take my car to Honda of Kenosha please put me on your list. More

by Michael
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Recommend Dealer
Yes
Sep 03, 2023

Honda of Kenosha responded

Thank you, Michael, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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