Todd Silva | Page 2

I was so happy that you came out to do the oil change on our explorer. You mechanic was awesome he even rotated the tires. It was a chilly day and I gave him an extra FORD BLUE jacket - he was so happy to our explorer. You mechanic was awesome he even rotated the tires. It was a chilly day and I gave him an extra FORD BLUE jacket - he was so happy to receive Thank you More

by TTRUV Verified Customer Verified Customer

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Staff was friendly and did well with communicating my vehicles status and needs. Service was performed in a timely manner as promised. vehicles status and needs. Service was performed in a timely manner as promised. More

by jtkennedy87 Verified Customer Verified Customer

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Damage to my truck will not contact me. Service manager took picture of damage and still no contact Service manager took picture of damage and still no contact More

by darin.scott Verified Customer Verified Customer

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The service department is awesome and especially thanks to Mr. Shane who got my car out quickly. Also many thanks to the management. Mrs. Heather I believe made a cup of coffee and showed me to the custome to Mr. Shane who got my car out quickly. Also many thanks to the management. Mrs. Heather I believe made a cup of coffee and showed me to the customer lounge where I was able to grab a bite to eat and do some work done. More

by BGAMBLE2026 Verified Customer Verified Customer

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Great service for Seniors. Had technician come to house and perform service. Couldn't be better. Had technician come to house and perform service. Couldn't be better. More

by BANDIT58 Verified Customer Verified Customer

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Excellent service and great time to accomplish everything. To making the appointment until the work was done. Thank you everything. To making the appointment until the work was done. Thank you More

by TCYKALA Verified Customer Verified Customer

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The service I received was great but the body shop manager was very rude and he was not a professional at his job manager was very rude and he was not a professional at his job More

by RICKYPLEWIS Verified Customer Verified Customer

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Un exelente servicio para todo y muy dispuestos a cualquier momento 10 de 10 se lis recomiendo cualquier momento 10 de 10 se lis recomiendo More

by 2006paloma06paloma06 Verified Customer Verified Customer

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the service department is poorly run, I have 5 recalls on my 2022 Bronco Wildtrak and want to get it scheduled for repairs and was told I would need to wait until there is a loaner available and this was a my 2022 Bronco Wildtrak and want to get it scheduled for repairs and was told I would need to wait until there is a loaner available and this was about a month ago. I find it hard to believe there are no cars available to use while my Defective vehicle is fixed. More

by JHAXX666 Verified Customer Verified Customer

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The service department is completely useless. I had to fix my own problems, and problems that THEY caused on my truck that’s under warranty. Now, my wifes brand new explorer has steering issue I had to fix my own problems, and problems that THEY caused on my truck that’s under warranty. Now, my wifes brand new explorer has steering issues. The steering is “sticking” and you have to pull it back to center anytime you make a small steering movement. At times, it’ll stick going around a curve. It’s dangerous. The dealers response? Cannot replicate. They couldn’t even fix the door that was sagging 1/4”. We had to bypass the service department and go straight to their collision center. It’s been a long and stressful 2 months fighting with them. More

by chaliex Verified Customer Verified Customer

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