Todd Skidmore | Page 29

Fantastic Team The service staff was friendly, efficient, and more than willing to help. I had my car in for an oil change. I was out in the amount of time they ex The service staff was friendly, efficient, and more than willing to help. I had my car in for an oil change. I was out in the amount of time they expressed. From the drop off staff to the front desk it was a fantastic appointment. More

by Packanik4 Verified Customer Verified Customer

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I always receive fast, courteous, reliable service. I have been a customer of Acura of Columbus over 25 yrs. Their service dept. is one of the important reasons I wouldn't go anyplace else. I've alway I have been a customer of Acura of Columbus over 25 yrs. Their service dept. is one of the important reasons I wouldn't go anyplace else. I've always received honest, reliable information to keep my Acura in top running order. Everyone is so friendly right up to the moment you drive up and the greeters are their welcoming me and escorting me into the service entry. More

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Accurate, Honest, and Thorough Thanks Todd for letting me know that vehicle did not need tire rotation, but I did need a tire plug. Appreciated the great service - accurate, honest, Thanks Todd for letting me know that vehicle did not need tire rotation, but I did need a tire plug. Appreciated the great service - accurate, honest, and thorough inspection. Liked that vehicle was also washed even with the rain. More

by BlessedOne Verified Customer Verified Customer

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A1 service. Thank you Acura Columbus for speedy and complete professional service on my new Acura. This was my first service on my new car and it took less than a Thank you Acura Columbus for speedy and complete professional service on my new Acura. This was my first service on my new car and it took less than an hour. Shout out to Zach and Todd for a great job, as usual. Thanks! More

by MMRAMZ Verified Customer Verified Customer

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service scheduled online, got in quickly. Zach got my B1 going and went flawless. Talked w Todd when service was completed. No games. Just as it should be. scheduled online, got in quickly. Zach got my B1 going and went flawless. Talked w Todd when service was completed. No games. Just as it should be. More

by tds2 Verified Customer Verified Customer

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Always amazing! The staff is always so kind. They helped me to the loaner car and made sure my infant and I were taken care of. I would definitely recommend them! The staff is always so kind. They helped me to the loaner car and made sure my infant and I were taken care of. I would definitely recommend them! More

by KTREARDON Verified Customer Verified Customer

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Consistent quality I’m impressed with the consistency of quality service at Acura Columbus. I’ve been coming here for 3 years. I drive a ton of miles and I’m here ofte I’m impressed with the consistency of quality service at Acura Columbus. I’ve been coming here for 3 years. I drive a ton of miles and I’m here often. If the over-the-top performance on my first service visit was simply a one-time attempt at a good first impression, I’d have understood. But I’ve learn this is just how they do it every day. They’ve got a uniquely engaged and pleasant team — Jami, Joyce, Zach & Todd are excellent. More

by Doug Brown Verified Customer Verified Customer

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Acura purchase My wife, Diane just purchased a certified 2016 Acura ILX. Dwayne Turner (sales) and Adam Hannah (Finance), my previous Sales Associate, made the purc My wife, Diane just purchased a certified 2016 Acura ILX. Dwayne Turner (sales) and Adam Hannah (Finance), my previous Sales Associate, made the purchase pleasant. They are both very professional and friendly. Jamie Meredith, one of the Service Advisors came through the showroom and addressed me by name and spoke to my wife & I for a few minutes. It just feels like family at this dealership. This is the third Acura that we have purchased from Acura Columbus due to three factors, other than we like the looks & quality of Acuras: 1. Great professional treatment and comfortable environment while purchasing a car; 2, Great treatment from the Check in Attendants & the Service Advisors and Larry Jones the Service Advisor Manager. Then having quality work done by the Service Techs & dealing with Joyce Garrett at the check out counter is very pleasant.; 3. The overall feeling of friendliness any time you come into the dealership, whether for a car wash, service or car purchase. Our compliments to John Connelly for choosing the best and friendliest people and for operating his business in the manner that he does. Thank you, Brian Turner More

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New car purchase This is the second vehicle we have purchased from this dealership. We returned there because of pleasant, knowledgeable, high quality customer service This is the second vehicle we have purchased from this dealership. We returned there because of pleasant, knowledgeable, high quality customer service. The salesman did not pressure us and gave us information as we requested it. Previous experience over the past four years also proved what an excellent service department this dealership has. More

by roach6540 Verified Customer Verified Customer

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Great customer service !!! I stopped by because my taillight was not working and Todd immediately assisted!!! Someone from the service department came out to do a quick ch !!! I stopped by because my taillight was not working and Todd immediately assisted!!! Someone from the service department came out to do a quick check to see exactly which lights were not working! Todd then had the car checked in to determine if it was a fuse! After 20 minutes it was determined that the service department needed more time and I was set up with a loaner so that I could go to a meeting!! Thanks More

by TORBERT.5 Verified Customer Verified Customer

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