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Tom Alcorn
Tom Alcorn | Page 43
Service Manager / Safety Coordinator
Klaben Ford Lincoln
1089 West Main Street
Kent, OH 44240
438 Reviews
36 yrs of Automotive and Light Duty truck experience at your service. Hybrid and EV Certified service center taking us into an exciting Era of electrified vehicles. I have the privilege of being Dealerships Customer Relationship Manager to Ford Motor Company and Lincoln Motor... Born and raised in Summit county graduated from Green High school in 1981, Stark State 1984. Please call or write if you have any questions that I may help you with.
Read moreDealership Experience
39 yrs, 1 mo
Industry Experience
39 yrs, 1 mo
Specialties & Trainings
Master Service Manager and Master Technician
438 Reviews
Write a Review
438 Reviews of Tom Alcorn
October 05, 2016
Awesome Not my first time and won't be my last Kenny knows best you tell him what you want and he will find it always makes sure you are completely satisfied Not my first time and won't be my last Kenny knows best you tell him what you want and he will find it always makes sure you are completely satisfied and happy with your choice.....I absolutely love Kenny and would recommend him to anyone in search of a new vehicle More
by THERESAKITTLE
Other Employees Tagged: Mike Brandvold , Kenny King
August 31, 2016
Joe in service Joe has always exceeded my expectations. Both in time and performance. This last visit was as always quick and easy. My tire rotation, oil change , an Joe has always exceeded my expectations. Both in time and performance. This last visit was as always quick and easy. My tire rotation, oil change , and new wipers were done before I knew it. Gene G More
by GGGOLFPRO
Verified CustomerOther Employees Tagged: Joe French
August 31, 2016
Excellent service The work I had done, was done very well. The genuine parts from Ford didn"t hold-up well. We need to back our American Products. The work I had done, was done very well. The genuine parts from Ford didn"t hold-up well. We need to back our American Products. More
by Eric CHARGER
Other Employees Tagged: Jason DeMarco
August 25, 2016
Respect and Dignity throughout the process This really is an amazing team of individuals working together to make every visit as painless as possible. When there is a problem the service team g This really is an amazing team of individuals working together to make every visit as painless as possible. When there is a problem the service team goes above and beyond to fit your needs. When you leave you aren't just another customer that has left the building but you leave as a new member of the Ford Family. More
by S.Zura
Other Employees Tagged: Jennifer Bowen , Don Batten, Jason DeMarco, Rich Klaben
August 24, 2016
Great people from sales to service This is the 4th vehicle I've purchased from Klaben. Met Nate this time and he is personable, fun to talk with and knowledgeable. Met Christine in fina This is the 4th vehicle I've purchased from Klaben. Met Nate this time and he is personable, fun to talk with and knowledgeable. Met Christine in finance first time. Great person.. took her time and made sure I understood everything. Everyone has always worked hard for me from the sale to finance to service. More
by Jim E
Other Employees Tagged: Joe French, Christine Klaben , Nate Bryant, Tim Casto, Mike Cooney
August 05, 2016
How buying should be Tyler made getting a new car quick and easy with no hassle. Got me exactly what I wanted with no hassle unlike previous experiences else where. I will Tyler made getting a new car quick and easy with no hassle. Got me exactly what I wanted with no hassle unlike previous experiences else where. I will continue my business here and refer everyone I can. More
by Louis
Other Employees Tagged: Tyler Kline
July 27, 2016
Always top notch Klaben always does a great job and they make me feel like I am a valued customer. Service manager called me later on to make sure that my issue was re Klaben always does a great job and they make me feel like I am a valued customer. Service manager called me later on to make sure that my issue was resolved. More
by AB
July 21, 2016
It was good Nice relaxing experience. Not pushed into anything. And that is nice. So I pass the news on to family and friends. The long term employees says a lot. Nice relaxing experience. Not pushed into anything. And that is nice. So I pass the news on to family and friends. The long term employees says a lot. More
by tlk7676
Other Employees Tagged: Kim Wolfram, Artie Gissinger , Mike Cooney
July 12, 2016
Excellent customer service! Excellent customer service by all personnel, always explain in easy to understand terms, very accomodating & works with your schedule, nice waiting r Excellent customer service by all personnel, always explain in easy to understand terms, very accomodating & works with your schedule, nice waiting room! Definitely recommend loyalty link-SAVE $!! Covered deductible on extended warranty on my CPO-Thanks Kim!!! More
by MKGWEN
Other Employees Tagged: Kim Wolfram, Carl Bujorian
July 06, 2016
Very helpful, caring, and friendly service and sales! Unfortunately, our daughter's car needed a new engine, so we ended up in need of new car for her. The Service Department (Duane Taylor and Tom Alcorn Unfortunately, our daughter's car needed a new engine, so we ended up in need of new car for her. The Service Department (Duane Taylor and Tom Alcorn) helped our daughter understand what the problem was and offered to have a salesperson help. Buddy Moore was very helpful in finding us a car for our daughter that fit our financial needs. Thank you very much. The whole process, thought unexpected, was very smooth and helpful. Jan and Pete Schwager More
by peter.schwager
Other Employees Tagged: Richard "Buddy" Moore, Duane Taylor
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