Tom Aresenian | Page 25

Easy, Quick, Convenient When I purchased my Honda Civic 2012 from this dealership, I was happy and satisfied with the car that I've been looking for. After driving the vehicl When I purchased my Honda Civic 2012 from this dealership, I was happy and satisfied with the car that I've been looking for. After driving the vehicle for a week, I realized it did not have all of the functionality I wanted so I decided to call the dealership to do an exchange. On the same day, I went in both Rancier and Domenica helped me find the car that was suitable to all of my needs. Also, with Tom's help, I was able to get approved again from the bank. It was better than what I expected. Knowing myself, I am very indecisive and have no clue which car will be the perfect car.They were very patient and accommodating and helped me choose the car that I truly love which was an Acura. Even though it was a little bit more than my budget but I am happy and satisfied with my result. Thank you to all of the team members. I really appreciate all of you for going above and beyond to accommodate all of your customers. More

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Great Service This was my first time buying a car. I'm young, I was nervous, and I wasn't sure what I was getting myself into. However, working with David High at H This was my first time buying a car. I'm young, I was nervous, and I wasn't sure what I was getting myself into. However, working with David High at Herb Chambers Honda made my experience easy, personal, and anything but stressful. I was in a bind, and needed a car fast. David was sure to figure out exactly what I wanted, needed, and liked. He gave me a couple choices on cars, all of which were great deals. Once I made my decision, David helped me figure out the car in itself, made sure I was comfortable, how to operate it, and even took the time to go through all of the bells and whistles. He also helped me get into a comfortable zone financially, which is so important to me. David got everything done in just a few short days and I had my car by the end of the week. If anyone is looking into buying a car, I would definitely send them his way. Thank you David and Herb Chambers for making my car buying experience awesome! More

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Team Work We had an excellent experience at Herb Chambers of Seekonk. Scott made sure I found a car the fit my needs. He went above and beyond to help me find w We had an excellent experience at Herb Chambers of Seekonk. Scott made sure I found a car the fit my needs. He went above and beyond to help me find what I wanted around my budget. Emilio helped me understand how financing works and Rancier was always available to answer all my questions. He was such a great help and made it a wonderful experience. He showed us how to use all the features in our new car and even put a bow on it so that my family and I can take a picture. I recommend this dealership to everyone. M We'll be sure to return in a few years when we're ready to upgrade. More

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Buen selvicio Toy contento con mi primer carro que me vendio rancier matos lo recomiendo para cual kier persona que kiera compra un vehiculo vengan ah verlo ah el Toy contento con mi primer carro que me vendio rancier matos lo recomiendo para cual kier persona que kiera compra un vehiculo vengan ah verlo ah el More

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great experience with brian i was referred to brian at herb chambers by a family member, the whole process could not have been easier, so happy with my car and will continue to r i was referred to brian at herb chambers by a family member, the whole process could not have been easier, so happy with my car and will continue to recommend brian from herb chambers to my friends and family in the near future. More

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Our Car Buying Experience was Fantastic Yesterday my wife Carmen and I purchased a 2014 Mercedes Benz C300. Rancier Matos was our salesperson. He made this car buying experience a genuine Yesterday my wife Carmen and I purchased a 2014 Mercedes Benz C300. Rancier Matos was our salesperson. He made this car buying experience a genuine delight, since not only did it meet our expectations, it greatly exceeded them. In the past, we've been hesitant about buying used cars since we've heard horror stories from family and friends who have dealt with pushy, unprofessional and unethical used car sales personnel. Hence, we were pleasantly surprised upon dealing with Rancier. He definitely does not fit that infamous"used car Salesman" stereotype as he patiently explained all the features and details of the car in a low-key tone and in a very professional manner. He also answered all our questions to our satisfaction. As a bonus, he is totally bilingual and we were able to converse in Spanish. Tom Aresenian handled and processed all the financial paperwork in a similar non-pushy professional manner. He offered us clear choices for financing, extended warranty protection plans, etc. He also is to be commended. By the way, we're very happy with our "new car." Carmen and John Soto, North Attleboro, MA More

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NEVER MEET THE DEALER SO NICE I was looking for another used car. Honestly, I didnt like that one. However, Rancier Matos find out the best value car for me which is brand new Hond I was looking for another used car. Honestly, I didnt like that one. However, Rancier Matos find out the best value car for me which is brand new Honda Civic. It comes with a lot of equipment, like back and side view camara, touch screen and sunroof... AND the price is so reasonable. He is really patient to explain car features, and every details about buying a car. If you want to trade in the car, Herb Chambers Honda of Seekonk gives you a good price than others. Just find Rancier Matos and He will take care of you. More

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lovely experience! What a great experience! Miguel Nebot was patient, polite, pleasant and knowledgeable and created a car buying experience that i will look back on wit What a great experience! Miguel Nebot was patient, polite, pleasant and knowledgeable and created a car buying experience that i will look back on with pleasure. He helped me synch my phone blue tooth with the car never making me feel like the technologically challenged 61 year old that I am! More

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Awesome Experience financing my first car! Working with Miguel Nebot and Tom Aresenian was truly a pleasure. Super nervous at first, but they went above and beyond my expectations! Highly reco Working with Miguel Nebot and Tom Aresenian was truly a pleasure. Super nervous at first, but they went above and beyond my expectations! Highly recommend!! More

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Nothing but issues. This was my very first time purchasing a used vehicle from a dealership. This was the only dealership I have ever dealt with, and sadly, I have had se This was my very first time purchasing a used vehicle from a dealership. This was the only dealership I have ever dealt with, and sadly, I have had several issues with this dealership since the day I went to looked at a used vehicle. -Wrong address on paperwork, Wrong Insurance company on paperwork -Lack of communication between staff members (Salesman & Management) -I decided I did not want to trade my old vehicle, and was told that there would be NO DEAL if there wasn't a trade... INSTEAD of just explaining that numbers may change regarding the financing... Even though I put down $500 to hold the vehicle (while I made my final decision), I was told by the salesman that he would NOT hold the vehicle if I didn't finance through Herb Chambers (after I told them I would just go with my personal Credit Union). -They valued my trade much less than reasonable. (reason for not wanting to trade in) -There was a "collision" on the vehicle that was not listed on the CarFax, and when I brought this to the attention of the salesman, he was very defensive about it, questioning me several times on how I got that information. -Dealership ran an additional report through another website to CONFIRM the "collision" claim on the VIN. When I came in the next day, I had questions regarding the "incident", and I was rudely told that it was an insignificant portion of the car, such a small part of the front left bumper that it wasnt anything at all - Wrong insurance company on papers when I came in to finalize the sale. -No copies of paperwork were given to me after signing. Was told they would be given to me when picking up the vehicle. (what if information is changed during that time frame difference?). -I did file a complaint with the General Manager of this Herb Chambers location. I was offered a free tank of gas for my troubles, instead of the usual "couple of gallons" that they give to customers after purchasing from them. -Was told that the salesman I dealt with "really is a nice guy once you get to know him..". I am here to purchase a car. I am not here to take the guy out to lunch and befriend him. -I had to be the one to call the dealership to see if my car was ready. I was told that they "weren't sure if I still wanted the vehicle after making a complaint with the GM, so they hadn't registered or VIN checked the car (even though all paperwork had already been signed. If that isn't an indication of intent to purchase, I don't know what is.). -When I went to pick up my car (finally), the seat adjustment pull on the side of the driver's side seat was bare metal. Service manager along with GM came to look at it, and parts have to be ordered to fix it...meaning bringing the car back to this dealership when the parts come in. -Missing copies of certain policies in all of my paperwork that was given to me. - Worked with Tom from Finance, he was pleasant and efficient. More

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