I have 13 years of Kia product knowledge and sales experience. Born and raised in Lake County. I currently live in Mentor with my wife, two kids and two dogs. I chose to work at Preston Superstore because they are a family owned and operated store. We believe that if you help people get what they want you will eventually get what you want.
Read more297 Reviews
Write a ReviewDealership Experience
11 yrs, 5 mos
Industry Experience
15 yrs, 5 mos
Specialties & Trainings
Product Expert. Kia Elite Certified and Chevy Certified.
297 Reviews of Tom Barrett
January 01, 2024
Best experience I have ever had at a dealership! Helped my daughter buy her first car and it was an amazing deal! So many free perks that will save her money too! Thank you guys so much! Helped my daughter buy her first car and it was an amazing deal! So many free perks that will save her money too! Thank you guys so much! More
December 31, 2023
I had a fantastic experience today leading my 3rd vehicle through Preston. The first two times around there were a few mishaps/miscommunications and I could tell everyone I worked with today was determined t through Preston. The first two times around there were a few mishaps/miscommunications and I could tell everyone I worked with today was determined to make up for that however they could. James and Tom both went above and beyond to be accommodating, efficient and so helpful in making this process a smooth one. James did a great job finding me exactly what I wanted and working to get me the best deal. Tom was awesome once I came in, he took all the time necessary to go over every feature of my new car and make sure to answer all my questions. I felt very comfortable and would happily refer family or friends to work with them as well. More
Other Employees Tagged: Bill Preston , James Clark
December 27, 2023
Came For the holidays open to get a car while I was there for my nephew. Everyone is friendly at the dealership and nice and the money machine we were cool for at niece to do. Tom helped set up my app and sh for my nephew. Everyone is friendly at the dealership and nice and the money machine we were cool for at niece to do. Tom helped set up my app and showed me the car while finance James I think finished up paperwork. More
Other Employees Tagged: James Preston , Curtis Thomas
December 26, 2023
This dealership has been fantastic to work with. I have purchased 2 cars from here and each time it has been a great experience. I would recommend this dealer to friends and family. I have purchased 2 cars from here and each time it has been a great experience. I would recommend this dealer to friends and family. More
December 23, 2023
Customer service was outstanding! They try to give you the best deal possible! We worked with Tom Barrett and he was great! They try to give you the best deal possible! We worked with Tom Barrett and he was great! More
Other Employees Tagged: James Preston
November 19, 2023
Best customer service especially from Tom Barrett, Ed Smith, and James Preston. They went over beyond, wasn't pushy, Listen to my situation of needing a car in 3 days to return the rental car and to go o Smith, and James Preston. They went over beyond, wasn't pushy, Listen to my situation of needing a car in 3 days to return the rental car and to go of town They spent 7 hrs the first day helping me look for a car Gave me a loaner car to use for 4 days at no cost to me. They were even willing to let me use the loaner car to use it to go out of town If we couldnt find a car before I needed to go. They stayed over Saturday hour and a 1/2 past closing. To find something I like in my price range along with getting me a lower interest rate. It was very thoughtful that Tom left his card with a $2 bill in my gas tank. When I filled up the car the first time More
Other Employees Tagged: Ed Smith, James Preston
November 12, 2023
Brian at Preston Kia is personable, honest and knowledgeable. His passion for cars and for finding the right fit for his customers, makes the process comfortable and quick. Everything about my vis knowledgeable. His passion for cars and for finding the right fit for his customers, makes the process comfortable and quick. Everything about my visit was wonderful! More
Other Employees Tagged: Brian Lightner
November 04, 2023
Everyone especially Devin was super helpful. I came in super nervous and not knowing what to do. Devin and Tom B even found something I liked right away with little help on my end haha. Then eve I came in super nervous and not knowing what to do. Devin and Tom B even found something I liked right away with little help on my end haha. Then everyone helped get me In get into a car I like when I needed it most. More
Other Employees Tagged: Dylan Rothfuss , Devin Lindsey

