Professional and knowledgeable. Ricky went over everything with us and we were very pleased. He also took the time to show us how all the buttons and knobs worked. Set up my phone for me also. Very happy with his attention.
Really the most enjoyable time that I've spent in a dealership. Friendly staff and no pressure sales tactics. They allowed their product to sell itself for a fair and honest price.
This dealership beat my standard dealership expectations..... by far! From initial contact this dealership personalized my interests, sending me personalized texts, emails and appointment times. I was personally greeted at the door and outside at least two sales people knew my name prior to my arrival, stating they were expecting me. The negotiating price part is the most obnoxious and the reason I had been to five other Volvo dealers prior to Jaffarian. I am not a fan of sales professionals and have felt that car sales people are the worst! Ronnie and Glen were extremely up front, quick, decisive and transparent to the point where their conversations were held aloud in the showroom, proving their honest approach (they want to make money, I want to save money BUT want a new car).
Every single thing they said they would do was done, including having all paperwork ready for me prior to my arrival (the second most obnoxious part is being trapped in a dealership for HOURS). Jaffarian, specifically Ronnie who introduced me to Tom the sales manager, was ready and waiting for me as I was greeted by name to the sales team I had never met before. Extremely quick, realistic, accurate documentation which included Tom ensuring every step was taken care of, from my insurance to my inspection sticker. I was personally walked out to my new car by Ronnie, introduced to Miguel and was told countless times to contact them for ANY reason.
For a bunch of guys at a car dealership, Jaffarian team exceeded my high customer service expectations and completely stood out from multiple dealerships visited!
Great service as always, I have been a loyal customer for over 25 years and constantly recommend Jaffarian to anyone I know. Top notch experience all the way around.
"Great car buying experience!"
This is my third vehicle purchased/leased through Jaffarians. They are so nice and never pushy. They listen to what you want and point you in the right direction.
"Made it hard for me not to sign on the dotted line."
My experience purchasing my 2018 Toyota Tacoma was made simple and stress free based on the negotiation process with Gary and Devon. I did compare prices with other Toyota dealers as well as thru the True Car app. A discussion with a family member in the car business confirmed I was well taken care of.
"Quick and Easy"
Excellent experience buying a new Volvo XC90. Honest, straight forward and fast. They even played with my 2 year old while I took care of the paperwork!
"Bought New 2018 Toyota Tacoma"
I was so happy with this dealership & Maggie Paulino (Sales & Leasing Consultant), that I actually bought 2 vehicles at the same time. One used certified 2018 Toyota 4Runner, and a new Toyota Tacoma. Maggie went above and beyond to satisfy my wants and needs. She is the BEST sales consultant, that I have ever dealt with, when buying a vehicle. She was so attentive & professional, that she made sure that I received everything I wanted on BOTH vehicles. I went to the dealership to buy one truck, but due to Maggie's expertise, pricing & basically falling in love with the 4Runner, she made sure that we received excellent deals & accessories. Extremely happy with this dealership & Maggie.
"Great service "
I purchased a Toyota Hilander and Magie DOD a great job recommending me the best deal that would worked for me and my business I am extremely happy with her service she treat me a a old friend.
Thanks for your service
- Luv me some rav
Everyone was very helpful and knowledgeable . Great team work and never waited a long period of time during my visits. GARY JAFFARIAN is a wonderful man with such charisma you are just in awe of his presence! Beautiful showroom also💜