Tom Brennan
Tom Brennan at Metro Lexus
Refer Me

Tom Brennan | Page 2

Certified Pre-Owned Mgr

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

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4.9
88 Reviews

I love cars! I'm fortunate to experience a Car Show on a daily basis and talk with folks about a variety of cars! I like taking extended weekend getaways with my wife and friends and family.

Dealership Experience

16 yrs, 3 mos

Industry Experience

34 yrs, 2 mos

Specialties & Trainings

Master Certified Lexus Pre-Owned Mgr

4.9

88 Reviews

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88 Reviews of Tom Brennan

March 29, 2024

Dealership Rating
Employee Rating

What a fantastic experience! Highly recommend Gerald and the team. I’ll always be back. More

by j3138688
Recommend Dealer
Yes

Other Employees Tagged: Gerald Ariyasingam

Mar 29, 2024

Metro Lexus responded

Thank you so much for recommending Gerald and the Metro Lexus team! We love to know when our customers are happy.

March 02, 2024

Dealership Rating
Employee Rating

This was the best experience I have had. Simon was a true professional demonstrating outstanding care and service. I couldn’t be happier with my experience and quality of vehicle. More

by Djmorgan75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Weaver, Simon Kucharewicz

Mar 04, 2024

Metro Lexus responded

We're so glad to know that Simon provided you with an outstanding experience at Metro Lexus. We hope you enjoy your new vehicle!

February 28, 2024

Dealership Rating
Employee Rating

Colin, was great to work with. In the midst of trying to get the deal done he remained calm. Had it not been for Colin, I would’ve walked out on the deal. More

by Cguthrie44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 29, 2024

Metro Lexus responded

It's great to know that Colin was able to assist you effectively during your experience with us. We always aim for a smooth and pleasant process, so we're glad he could offer attentive and professional assistance. We strive to deliver 5-star service so if there are any other aspects of the deal or service that you'd like to discuss further, please don't hesitate to reach out directly. Thank you, Jeff Sustersic - General Sales Manager - 216-916-6000

February 28, 2024

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Employee Rating

Other dealers should be required to purchase a vehicle from Metro Lexus, incognito. They would then learn how a car buying experience should be. Perfect in every way. More

by kennedyjamesd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 29, 2024

Metro Lexus responded

It's delightful to know you had a 5-star car-buying experience at Metro Lexus. We strive for excellence in every interaction and we appreciate your high praise. Enjoy the ride!

February 24, 2024

Dealership Rating
Employee Rating

Allison and Metro Lexus have been great every step of the way with my car buying experience. You can tell that their main goal is customer satisfaction and that they take pride in everything they do. Their p More

by Evan.Burton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 26, 2024

Metro Lexus responded

Evan, we're delighted to know that Allison and our team at Metro Lexus made your car buying experience a great one. We appreciate the future recommendations! Enjoy your new ride!

February 21, 2024

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Employee Rating

Metro Lexus is an outstanding dealership. Guest Experience Manager Tori went above and beyond to assure my purchase was smooth. From my first online inquiry through delivery the whole Metro L More

by dluke2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tori Neiderer , Sarah Klein

Feb 21, 2024

Metro Lexus responded

We're delighted to know that you had a great buying experience with us at Metro Lexus! It's wonderful to see how much you appreciated Tori and the rest of our team. We'll be here for any future needs, thanks again!

February 03, 2024

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Employee Rating

Sales associates very friendly and professional. Had a great experience in buying my new TX 500h f sport. Test driving the suv was awesome, what a suv. More

by Bill.schutte15
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Feb 05, 2024

Metro Lexus responded

Hey Bill! We're glad to know you had a great experience with our sales associates at Metro Lexus and enjoyed test-driving the Lexus TX 500h F Sport. Thanks for choosing us for your purchase, enjoy your new SUV!

February 02, 2024

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Employee Rating

Very clean and they provide customers with coffee, water, soda etc. very attentive to customers More

by jeffreykoler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Weaver, Ryan Yee

Feb 02, 2024

Metro Lexus responded

Jeffrey, we are so glad you enjoyed your visit to Metro Lexus! Thank you for trusting our team with your business.

January 24, 2024

Dealership Rating
Employee Rating

Great experience! Felt like family! Christian was my salesman, he's very knowledgeable, great person, no pressure! The whole team is great as well. More

by Bill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Miller

Jan 24, 2024

Metro Lexus responded

Bill, we're so glad to know you had a great experience with Christian and the rest of our team at Metro Lexus. We aim for that family-like atmosphere! Thanks for your kind words.

January 15, 2024

Dealership Rating
Employee Rating

Metro Lexus had the vehicle that I was looking for and met all of my needs while being friendly and accommodating. From the sales associate to the managers and the finance people, all were great to work More

by wagspete
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Weaver, Tori Neiderer

Jan 15, 2024

Metro Lexus responded

We're delighted to know that our team at Metro Lexus was able to provide you with the vehicle and service you were looking for. Thanks so much for your positive feedback!

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