Tom Cederblad
Tom Cederblad at Advantage Chevrolet of Hodgkins
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Tom Cederblad

Technician

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.4
27 Reviews
4.4

27 Reviews

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27 Reviews of Tom Cederblad

February 01, 2024

Dealership Rating
Employee Rating

Quick and professional! Extremely helpful and informative. Owen even have quick maintenance tips. Thank you! More

by jlmcneil2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 02, 2024

Advantage Chevrolet of Hodgkins responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 29, 2024

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Employee Rating

Very professional , very experienced, clean shop, clean waiting room as well. Provide over good service overall More

by toma134
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Feb 01, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. I look forward to working with you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 06, 2023

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The service was great and very professional. Service actions were explained and the service video was a great addition. More

by small357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 07, 2023

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos. It is gratifying to hear that you were kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

September 23, 2023

Dealership Rating
Employee Rating

Good customer service. Pleased with process. Purchase went smoothly and was straightforward. Thanks Advantage Chevrolet. More

by RH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cyril Oghomeh

Sep 26, 2023

Advantage Chevrolet of Hodgkins responded

I'm pleased to hear that our team took care of you and that everything went very smoothly. I hope to see you again in the future. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

September 18, 2023

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Employee Rating

It was very professional Curtis but the only thing I have problem at the time that it took from my car to be ready but the work was perfect thank you More

by eddieherman1945
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 20, 2023

Advantage Chevrolet of Hodgkins responded

Thanks for your great review, Eddie. I do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and I am glad that this was the case for you! Please let me know if there's anything else we can do for you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 13, 2023

Dealership Rating
Employee Rating

My experience with an oil change at this dealership was stressful. I had an 830 appointment and it took 2 1/2 hours to complete. On my way home my car was shaking, and the acceleration was off, my car seem More

by Romayne_Warren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Felipe Alfaro

Jun 15, 2023

Advantage Chevrolet of Hodgkins responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

April 27, 2023

Dealership Rating
Employee Rating

All around great job starting with Cynthia the Service Advisor to Tom the Service Technician. Quick and easy service, i was in and out in no time. More

by vsuarez3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cynthia Tena

January 26, 2023

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Quick professional service always helps you get what your car really needs great fast service More

by latishajackson16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your feedback! It is very important to our dealership that I earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 26, 2022

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Employee Rating

Excellent customer service! It was a great idea to record the service, now I can see what my car needs. More

by migue728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2022

Advantage Chevrolet of Hodgkins responded

I am so glad your recent service visit was such a success, and I hope you won’t hesitate to reach out again in the future. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 24, 2022

Dealership Rating
Employee Rating

It was very quiet friendly nice people see anything else get done thank you by More

by phillip.hagedorn1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 26, 2022

Advantage Chevrolet of Hodgkins responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

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