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Tom Coward
536 Reviews
I've been with Smythe Volvo since 1991 and have over thirty years experience in the automotive industry. The best part about working at Smythe Volvo is the local business feel of the company. Knowing almost every customer who walks into the shop is a great feeling. My favorite Volvo of all time was the C30. It was a small, fast and super-fun 2 door hatchback with a turbo 5 cylinder engine. When not at Smythe Volvo, you can find me kayaking or fishing somewhere in New Jersey.
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536 Reviews of Tom Coward
April 08, 2016
Excellent and Friendly Service for almost 15 Years! I have gone to Smythe Volvo for all service, since I bought my car there in 2002. I have never been disappointed. The service department does their b I have gone to Smythe Volvo for all service, since I bought my car there in 2002. I have never been disappointed. The service department does their best to accommodate my schedule and offer a loaner when I need it. They are friendly, customer-focused, and provide reliable and TRUSTWORTHY service. They have kept my S60 running smoothly all these years. I have 143K miles and still love the car and the fact that I can take it over to Smythe for excellent care. Kudos to the whole Service Department. Keep up the great work! More
by Lorri Lizza
Other Employees Tagged: Doug MacAdam, Tina Dewald , Nick Pavano, Tony Plesh, Tom Rzasa
April 04, 2016
long-time fantastic sales and service We purchased the new XC90 after much careful research. Smythe Volvo is an extraordinary place - for both sales and service. Sales staff is patient, un We purchased the new XC90 after much careful research. Smythe Volvo is an extraordinary place - for both sales and service. Sales staff is patient, un-hurried (we looked at this car several times over a long period of time before buying), professional, pleasant. After years of cars purchased and serviced at Smythe we are consistently impressed by the knowledge, honesty, and pleasantness of the staff there. Their personnel stay for years and years, and they provide a very positive experience every time. More
by longtimeexperience
Other Employees Tagged: Kevin Flanagan, Sean Flanagan, Doug MacAdam, Tina Dewald , Chris Henriksen, Alex Kattwinkel, Travis LaFever, Nick Pavano, Tony Plesh
March 30, 2016
job well done The service team at Smythe is very caring, helpful, and knowledgable. All of my experiences there have been positive ones. Hassle-free time with the l The service team at Smythe is very caring, helpful, and knowledgable. All of my experiences there have been positive ones. Hassle-free time with the loaner car as well! More
by lks150
March 29, 2016
Exceptional service, every time. The Team at Smythe Volvo is professional, courteous, knowledgable, friendly - everything you could ask for when choosing an auto dealership to service The Team at Smythe Volvo is professional, courteous, knowledgable, friendly - everything you could ask for when choosing an auto dealership to service or purchase your car. More
by rcobleigh
Other Employees Tagged: Sean Flanagan , Tony Plesh
March 28, 2016
Great Experience! I took my car in to get the front brakes replaced, as well as get my headlights checked out. Tom Coward was extremely friendly, courteous and helpful. I took my car in to get the front brakes replaced, as well as get my headlights checked out. Tom Coward was extremely friendly, courteous and helpful. I couldn't ask for better service! Thank you Tom! More
by everydayvolvo!
March 23, 2016
Doing business with Smythe for 50 years! Clone Chris Henriksen, Sales Consultant. He was very helpful and guided us in our decision. The Flanagan's have put together a terrific team. Once Clone Chris Henriksen, Sales Consultant. He was very helpful and guided us in our decision. The Flanagan's have put together a terrific team. Once you own the car, Tony Plesh and his group, Tom, Nick, Doug and the rest of the team will take tender loving care of your Volvo for many years. Love our XC70 and will continue to take good care of our 2006 V70. Gail & Bill Callahan, Summit, NJ More
by GMC&WJC
Other Employees Tagged: Kevin Flanagan, Sean Flanagan, Doug MacAdam , Kristian Henriksen, Gabe Levy, Nick Pavano, Tony Plesh
February 17, 2016
Great Service Experience My XC60 had a light go on stating I had a bulb out. I could not detect a light out so I brought it by Smythe to have it checked out. Doug got my car My XC60 had a light go on stating I had a bulb out. I could not detect a light out so I brought it by Smythe to have it checked out. Doug got my car in and out and the message reset. He even had the exterior washed. All in about a half hour. More
by gredgate
Other Employees Tagged: Doug MacAdam , Tony Plesh
February 11, 2016
Tremendous help by Doug M. When coming home from college. I was home from college and driving my mothers car when I broke down by the short hills mall. I got the car to Smythe Volvo and Doug Macadam helped me I was home from college and driving my mothers car when I broke down by the short hills mall. I got the car to Smythe Volvo and Doug Macadam helped me tremendously! He was excellent! He got the car fixed and my parents were more than grateful, as well! Thanks to Doug I am back at college with the car! More
by Nparlo
Other Employees Tagged: Doug MacAdam
February 05, 2016
Excellent customer service Doug and Tom were very helpful with my service needs , very knowledgeable and friendly staff at this dealership keep up the great work ... Thank you Doug and Tom were very helpful with my service needs , very knowledgeable and friendly staff at this dealership keep up the great work ... Thank you More
by Cars1234
Other Employees Tagged: Doug MacAdam
February 04, 2016
Pleasant Experience I came to get a valet key made and Tom Coward took good care of me, they also look my car over and I found that it was in good shape with only two thi I came to get a valet key made and Tom Coward took good care of me, they also look my car over and I found that it was in good shape with only two things that needed to be addressed. Thanks Tom. More
by Muslimah
