Tom DAlessandro
Tom DAlessandro at Cityside Subaru

Tom DAlessandro

Sales Manager

Cityside Subaru

790 Pleasant St
Belmont, MA 02478

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4.9
722 Reviews

Tom joined the CitySide team in 2013 with years of customer service experience with much enthusiasm for making sure that his customers are given an experience second to none. Tom started on the sales floor here at CitySide Subaru before being promoted to Finance Manager, then Sales Manager.

Dealership Experience

12 yrs, 11 mos

Industry Experience

12 yrs, 11 mos

4.9

722 Reviews

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722 Reviews of Tom DAlessandro

October 02, 2025

Dealership Rating
Employee Rating

I do not recall who Glen Dalton or Michael Nelson are. .... I do not think I had any interaction with either of them More

by DAVID S PAUL
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Nathan Williams

Oct 05, 2025

Cityside Subaru responded

Hi David, we appreciate your honest feedback about your recent visit. We take our clients' comments seriously and would appreciate the chance to discuss your experience in more detail. Please contact our Manager at (617) 826-5000 so that we may ensure your experiences with our dealership are more pleasant moving forward.

October 02, 2025

Dealership Rating
Employee Rating

I have never had such a positive experience when buying a car. Thank you for all of the help. More

by amyr147
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Nelson, Nicholas Keitel

Oct 05, 2025

Cityside Subaru responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!

October 01, 2025

Dealership Rating
Employee Rating

I was so pleased with everything about this dealership. It was top notch. Mike DiFrancisco was especially helpful in getting me into exactly the car I wanted. He was transparent, considerate, gentlemanl More

by kgweiss2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Michael DiFrancisco

Oct 04, 2025

Cityside Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 29, 2025

Dealership Rating
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Incredible car buying experience. The entire team especially Jean and Eric were there to answer all of my many questions and ensure that I was getting what I wanted and knew all of th More

by JULIALANGONEBHS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Burd, Jean Recinos

Oct 03, 2025

Cityside Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 23, 2025

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Employee Rating

We have purchased or leased our last 4 cars from cityside because we feel they are working to do the best for us.. More

by mjHALEY45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 27, 2025

Cityside Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

August 26, 2025

Dealership Rating
Employee Rating

Some of the most helpful people I have dealt with. Marco was extremely helpful, and Tom seemed to pull a rabbit out of a hat to get us the car we wanted. Extremely pleased with the experience. More

by TSHALLER321
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Burd, Marco De Leon

Aug 27, 2025

Cityside Subaru responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 15, 2025

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Employee Rating

Sales Manager Tom D’allessandro had to intervene after Flavio demonstrated incompetence regarding his knowledge of the vehicle he was attempting to sell us, and flagrant dishonesty regarding the value of More

by Cavid
Recommend Dealer
Yes
Aug 18, 2025

Cityside Subaru responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 12, 2025

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My experience with sales person and even with business manager was so smooth and quick . They gave me all details in proper manner and all staffs are so nice. More

by ram
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 13, 2025

Cityside Subaru responded

Hello Ram, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 07, 2025

Dealership Rating
Employee Rating

I had the absolute pleasure of working with Mike D. at Cityside Subaru, and I couldn’t be happier with my experience. Mike was fantastic! Friendly, knowledgeable, and zero pressure. He made the car-buy More

by ROCKS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 09, 2025

Cityside Subaru responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 03, 2025

Dealership Rating
Employee Rating

I had an experience above and beyond with the whole team. Highly recommended if you are looking to get a car. This site is absolutely amazing place. They make you feel comfortable and welcome. I had no doubt More

by peterisantana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 04, 2025

Cityside Subaru responded

Hi Peterisantana, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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