Tom DAlessandro
Tom DAlessandro at Cityside Subaru
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Tom DAlessandro | Page 2

Business Manager

Cityside Subaru

790 Pleasant St
Belmont, MA 02478

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4.9
673 Reviews

Tom joined the CitySide team in 2013 with years of customer service experience with much enthusiasm for making sure that his customers are given an experience second to none. Tom started on the sales floor here at CitySide Subaru before being promoted to Finance Manager.

Dealership Experience

11 yrs, 6 mos

Industry Experience

11 yrs, 6 mos

4.9

673 Reviews

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673 Reviews of Tom DAlessandro

April 05, 2024

Dealership Rating
Employee Rating

very pleased with the effotless and smooth transion especially during the construction that was going on at the time More

by FERRICKX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Eric Burd

Apr 07, 2024

Cityside Subaru responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would like to discuss your experience in more detail, please give us a call at (617) 826-5000 at your earliest convenience. We always look for opportunities to improve so we hope to hear from you.

April 02, 2024

Dealership Rating
Employee Rating

It was a pleasure to work with Fabio! He was so supportive and knowledgable, which made the process so smooth and helpful. I will be recommending him to all of my friends and family! Can’ More

by Erin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fabio Corredor

Apr 04, 2024

Cityside Subaru responded

Hi Erin, we're happy you found our staff to be so supportive during your experience here at Cityside Subaru. Our team is available should you require any extra help.

March 30, 2024

Dealership Rating
Employee Rating

Mark is a pleasure to work with! I had a particularly trying situation with changing my lease to Massacusetts from another state, and Mark was incredibly patient and helpful! He was More

by Jarrod WB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Lidano

Apr 01, 2024

Cityside Subaru responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 30, 2024

Dealership Rating
Employee Rating

Fabio was easy to work with, thorough, and easy to work with. My dealings with sales department and the finance department went very smoothly. More

by rlburns40
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Fabio Corredor

Apr 03, 2024

Cityside Subaru responded

Hi, thank you so much for your feedback! Our team will be happy to hear about your kind words and high star rating! Safe travels!

March 29, 2024

Dealership Rating
Employee Rating

Tom is a lier. He will appear warm and friendly at the first meeting; after you pay your money, he will start ignoring you. If you have anything to be refunded, he More

by sk24
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Apr 01, 2024

Cityside Subaru responded

Hello, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please contact our Manager at (617) 826-5000 so that we may ensure your experiences with our dealership are more pleasant moving forward.

March 12, 2024

Dealership Rating
Employee Rating

Cityside was great overall. They helped me find the car I wanted, worked around my schedule, and answered all my questions. Any time something came up, I knew I could pick up th More

by ANDAVID
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 14, 2024

Cityside Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

March 11, 2024

Dealership Rating
Employee Rating

The employees at the dealership were courteous and knowledgeable. Mark was very nice and helpful. More

by Boricua097
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Lidano

Mar 14, 2024

Cityside Subaru responded

Hello, we're happy you found our staff to be so supportive during your experience here at Cityside Subaru. We hope you continue to choose us for all your automotive needs! Take care!

March 07, 2024

Dealership Rating
Employee Rating

Had a great experience at Cityside and working with Fabio. He was very knowledgeable and helped me find the car that best fit my needs. No hard sell. Helpful and responsive. Very pleasant experience. More

by MC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fabio Corredor

Mar 11, 2024

Cityside Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

March 07, 2024

Dealership Rating
Employee Rating

very easy to talk to great dealership followed up and made sure i was satisfied .Would highly recommend. More

by sjohnson2143
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Burd

Mar 12, 2024

Cityside Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

March 05, 2024

Dealership Rating
Employee Rating

Best experience ever from the time I walked in until I drove off in my new car. More

by patrius
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joe Cliggott

Mar 10, 2024

Cityside Subaru responded

Hi Patrius, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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