Path of least resistance! You need anything in your car buying experience I will be there to help. If credit is challenged I will help guide you down the correct path to make a well informed decision. I'm responsible to make sure all loans get funded so customers can enjoy their purchase without the extra headaches.
Read moreDealership Experience
11 yrs, 3 mos
Industry Experience
15 yrs, 5 mos
Specialties & Trainings
Zurich Certified
Customer Service
Finance Director
410 Reviews
Write a Review410 Reviews of Tom Henschel
June 06, 2017
Excellent Experience We were looking to buy a new Honda. We visited a dealership closer to home, but we left without purchasing from them because of their manager's abrupt We were looking to buy a new Honda. We visited a dealership closer to home, but we left without purchasing from them because of their manager's abrupt rudeness. We traveled to Manly Honda, but were wary of coming across the same attitude as experienced from the previous dealership. We were greeted by Tony and we were immediately put at ease with his calm, courteous demeanor. He was informative, answered all questions and concerns, and worked with us to get us the best deal possible. This same customer service carried over to our meeting with Tom in finance. We never felt pressured or rushed into making any decisions. This was, by far, the best car buying experience we've ever come across. Thank you. More
Other Employees Tagged: Tony Tawasha
June 05, 2017
Not happy at all " Mi nuevo carro no lo encontraban. Para dármelo cuando estaba esperando por el. Y ya do me lo entregaron me dijeron que estaba sucio y como era tard Mi nuevo carro no lo encontraban. Para dármelo cuando estaba esperando por el. Y ya do me lo entregaron me dijeron que estaba sucio y como era tarde las personas que se encargan de lavar los carros ya se avían ido así que me dijeron que regresara. Otro día para el que le dieran detail " al carro. Y ni siquiera. El vendedor me. Hablado. Para. Que regrese ni nada poco amable y pocas atenciones si me traje el carro fue. Por qué. Ya avía firmado todo el papeleo antes More
Other Employees Tagged: Giovanni Ceremony, Paul Matulich
June 05, 2017
Went well Staff was friendly, and I got the car I wanted at a good price. I was not forced into buying anything, and the transaction went smoothly. No problems. Staff was friendly, and I got the car I wanted at a good price. I was not forced into buying anything, and the transaction went smoothly. No problems. Would recommend. More
Other Employees Tagged: Aaron Katz
June 02, 2017
Honda Civic Me an atendido con amabilidad y me an alludado en la compra de del carro y me an explicado bien cada paso y me agado eso Me an atendido con amabilidad y me an alludado en la compra de del carro y me an explicado bien cada paso y me agado eso More
Other Employees Tagged: Sergio Brito Arreguin
May 31, 2017
Above and Beyond As soon as we walked around the parking lot and were greeted, We knew that we were in the right dealership. J.R. knew since the beginning that we were As soon as we walked around the parking lot and were greeted, We knew that we were in the right dealership. J.R. knew since the beginning that we were looking for our teenagers first car, since he was with us. He asked him questions and treated him like a adult. He made his magic work and got the exact payment that my son could afford. They all worked as a team from J.R. to the manager to the financial department. Thomas was amazing. He worked with our bank and took care of our paperwork. No need to go into the bank. Saved us a extra trip. He explained everything to our son from the extra warranty to his first car payment. Also explained how important it was to maintaining good credit. All my in-laws have shopped at Manly Honda in Santa Rosa and had nothing good to say as well. We will be returning as promised for our 3rd car there for our other teenage son. The team went above and beyond for our family. Thanks!!! Appreciate all of you. More
Other Employees Tagged: J.R. Joe Mazola
May 30, 2017
Great Experience and Customer Service Fantastic service. Zero issues and Financing paperwork went very smooth/fast. I love that the website allows you to select the team members you'd like Fantastic service. Zero issues and Financing paperwork went very smooth/fast. I love that the website allows you to select the team members you'd like to have to coordinate your service and work with you. Aaron was awesome. A great experience buying this adorable white honda civic !! They encouraged me to shop for the best price, gave me tips about how to get the best price, I'm very happy and would definitely suggest you see Tom Henschel at Manly for your next Honda! Thank you :) More
Other Employees Tagged: Aaron Katz
May 30, 2017
A dealer ship that I definitely recommend. Manly Honda, as always, exceeds all my expectations. Everyone is always friendly, knowledgeable and makes purchasing a car a pleasure. The staff is su Manly Honda, as always, exceeds all my expectations. Everyone is always friendly, knowledgeable and makes purchasing a car a pleasure. The staff is supportive and there is no pressure which is unusual in America. Thank you! More
Other Employees Tagged: Tom Haidet, Ted Krupinsky , Chris Fleming
May 27, 2017
Excellent Experience My husband and I recently purchased a 2014 Honda CRV Ex and were very pleased we went to Manly Honda. The sales and finance teams provided an excelle My husband and I recently purchased a 2014 Honda CRV Ex and were very pleased we went to Manly Honda. The sales and finance teams provided an excellent service to us. Our original intention was to go test drive but we ended up driving home in our new vehicle. Thank you Manly Honda! More
Other Employees Tagged: Jesse Broadway , Giovanni Ceremony
May 23, 2017
Very Friendly and transparent I bought my first car from them in 1984. It is a great place with a knowledgeable staff. I have always found them easy to work with. Very Fair I bought my first car from them in 1984. It is a great place with a knowledgeable staff. I have always found them easy to work with. Very Fair More
Other Employees Tagged: Sean Lumibao , Justin Allen, Santiago Pizano
May 18, 2017
Happy with my car purchase Justin was awesome. Answered all my questions and listened to me. Tom was very reassuring during the financing of the vehicle. Patrick was extremel Justin was awesome. Answered all my questions and listened to me. Tom was very reassuring during the financing of the vehicle. Patrick was extremely knowledgeable and helpful with purchasing accessories for my new car. I will highly recommend these gentlemen and and your dealership More
Other Employees Tagged: Justin Allen, Patrick Channing II
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