Tom Kirkpatrick
Tom Kirkpatrick at Toyota of Scranton

Tom Kirkpatrick | Page 5

Head Service Technician

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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5.0
105 Reviews
5.0

105 Reviews

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105 Reviews of Tom Kirkpatrick

April 25, 2022

Dealership Rating
Employee Rating

Always professional and ready when promised. . Whole staff always on point, Love my Venza. My 10th Toyota hete More

by JGATTO0
Recommend Dealer
Yes

Other Employees Tagged: Kacie Greico , Alan Aimer

Apr 26, 2022

Toyota of Scranton responded

JGATTO0, Thank you for taking the time to provide feedback on your recent experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. WOW! 10th vehicle. Thank you for your loyalty. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

March 23, 2022

Dealership Rating
Employee Rating

Quick and great service. The people are super friendly. I always use this dealer to buy and lease a new car More

by JESSICAROSARIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Grieco, james Brown

Mar 23, 2022

Toyota of Scranton responded

Hi Jessica, we are thrilled you had an outstanding experience with us. Thank you for taking the time to post your review. Take care. Warm regards, Mary Jo Preno, Vice President Guest Experience

March 08, 2022

Dealership Rating
Employee Rating

They changed the oil in my car. It gets no better than that. The service was completely done in a timely manner. More

by earl.e.cottrell.jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie McNair, Kacie Greico, David Grieco, james Brown , Alan Aimer, Alyssa Esteras, Travis Langlois, Curt Manck, Kevin Morrow

February 23, 2022

Dealership Rating
Employee Rating

Very friendly professional is done in a timely matter always came by and provided information on how long it would take before the service was done very knowledgeable and enjoyed the lounge while waiting More

by slammer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie McNair, Kacie Greico, David Grieco, james Brown , Alan Aimer, Alyssa Esteras, Travis Langlois, Curt Manck, Kevin Morrow

Feb 23, 2022

Toyota of Scranton responded

slammer, we are grateful for the opportunity to service your vehicle. Thank you for sharing your service story. It is also good to know you were comfortable in our guest waiting area. Be well, take care.

January 31, 2022

Dealership Rating
Employee Rating

Fantastic remarkable service top notch hospitality everyone was totally professional the greatest car care experience hands down More

by GNALL3231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie McNair, Kacie Greico, David Grieco, james Brown , Alan Aimer, Alyssa Esteras, Travis Langlois, Curt Manck, Kevin Morrow

Jan 31, 2022

Toyota of Scranton responded

GNALL3231, we are delighted you had an outstanding service visit. Thank you for the perfect, 5 star rating and great review. Our team wants to make certain your experience goes well and you are pleased. Again, thank you for taking the time to provide this review. Take care.

December 14, 2021

Dealership Rating
Employee Rating

It was a great Service! Great service! Great service! Great service! Great service! Great service! More

by BRITTANYBUCK42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie McNair, Kacie Greico, David Grieco, james Brown , Alan Aimer, Alyssa Esteras, Travis Langlois, Curt Manck, Kevin Morrow

Dec 15, 2021

Toyota of Scranton responded

Thank you Brittany for taking the time to let us know about your service experience. We appreciate it. Take care.

November 23, 2021

Dealership Rating
Employee Rating

They are helpful in picking out what's best for the car . They helped me see thing I might need to come back for. More

by egonzo14z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard LaRussa , Kevin Morrow, Howard Sweeny

Nov 23, 2021

Toyota of Scranton responded

egonzo14z, thank you for taking the time to tell about your experience. We all appreciate the 5 star rating. Take care.

September 27, 2021

Dealership Rating
Employee Rating

It was a wonderful experience during a trying time and we thank you all very much. More

by DALTONDAD67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie McNair, Kacie Greico, David Grieco, james Brown , Alan Aimer, Alyssa Esteras, Travis Langlois, Curt Manck, Kevin Morrow

Sep 27, 2021

Toyota of Scranton responded

Thank you for the 5 star rating on your service visit. We appreciate your kindness. Take care.

September 01, 2021

Dealership Rating
Employee Rating

Superlative customer service, from the young lady who greets you and gets you to a service advisor, until they deliver your repaired vehicle. Perfect experience! 100% lovely. More

by GIAIMO13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Peoples, Stephanie McNair, Kacie Greico, james Brown, Christine Shean , Alyssa Esteras, Kevin Morrow, Edward Rewt, Bernadine Welcome

Sep 03, 2021

Toyota of Scranton responded

Thank you for the awesome review and perfect, 5 star rating. It means so much to our entire team. Take care.

February 09, 2021

Dealership Rating
Employee Rating

I have to say i am always please with the level of concierge services that the dealership provides. From the unbelievably clean drive in area to the welcoming reception from the staff. I will not get More

by MAYMICHAEL40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alan Aimer

Feb 09, 2021

Toyota of Scranton responded

Maymichael40, We strive to provide our guests with a clean, welcoming environment. We make every effort to maintain a safe environment especially with the current situation happening in our world. Every day our goal as a team, is to exceed our guests' expectations...we are thrilled that was the case in your situation. Thank you for taking the time to let us know how we did at your visit. We are delighted to earn 5 stars. Be well.

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