Tom Kirkpatrick | Page 9

Quick friendly service and I appreciated the car wash I needed quick service and everyone was very nice and helpful. The free car wash was an added bonus with coffee and treats . The comfortable waiting a I needed quick service and everyone was very nice and helpful. The free car wash was an added bonus with coffee and treats . The comfortable waiting area with the tv and fireplace was a surprise. More

by allenblad2 Verified Customer Verified Customer

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Great Service I had an appointment to get a part for the transfer box. Toyota loaned me a vehicle as they thought it would take a day to finish. I got a telephone I had an appointment to get a part for the transfer box. Toyota loaned me a vehicle as they thought it would take a day to finish. I got a telephone call around 3pm that my vehicle was fixed. I was thrilled that it was completed so fast. Thanks to the service team who worked on my car. More

by inda1735 Verified Customer Verified Customer

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Friendly Hometown Dealer What a refreshing experience! No pressure, no haggling, no "let me see what my manager says". They took the time to understand my needs and budget r What a refreshing experience! No pressure, no haggling, no "let me see what my manager says". They took the time to understand my needs and budget requirements and made the whole process easy and painless! They made sure I was introduced to the service department, and right away I felt like i knew them forever! There is absolutely no reason to shop for a vehicle or vehicle service anywhere else! More

by PROD0715 Verified Customer Verified Customer

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JAMES BROWN IS THE REASON WHY I COME BACK. Service manager James brown is a great guy who makes sure the customer comes first. Beware of sales because I was sold a Lexus that end up needing a n Service manager James brown is a great guy who makes sure the customer comes first. Beware of sales because I was sold a Lexus that end up needing a new engine or rebuild. What I will say is sales in my opinion is shady but the service department is number 1 in my book. James Brown went above & beyond to get the Lexus fixed but the work that service did was over $3,000 (Note) nothing came out of my pocket, Toyota ate the bill. The Lexus check engine kept coming back on. So what Toyota did was buy the car back, paid off the bank and gave me another selection in that same price range which I settled for a Toyota Camry. Wish I could've gotten another Lexus but I was just fed up with the process of my credit having to be ran again which my score went down more in order for me to get the Toyota. (Wasn't happy about that!) I will say that Toyota gave me a loaner pickup while they was trying to fix the Lexus. The Camry runs 100% so far in the 5 days I had it but I still wish I was able to have another Lexus! Big difference in the Luxury aspect. Would I buy another car at Toyota? Probably, knowing that service is top of the line! THEY WILL TAKE CARE OF YOU! In sales there's a young kid that looks like a fake Steven Segel😂 I don't know his name but he seems to not care much weather you buy a car or not. And I have a hand held scanner and when I hooked it up to the Lexus when I got it home it showed that the check engine light was cleared that same day. Not blaming anyone but just seemed odd that it was cleared the day I set the appointment to purchase the vehicle. More

by KEITHCOOTE44 Verified Customer Verified Customer

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Great service and outstanding team of people . Excellent team respectful of our time, solved all of our problems and kept us informed of every step of the process. . Excellent team respectful of our time, solved all of our problems and kept us informed of every step of the process. More

by PARRIGAN Verified Customer Verified Customer

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Quick service Went in for RAV4 servicing and was pleasantly surprised there was a shuttle to drop me of at work. My car was ready on time and I also got a return s Went in for RAV4 servicing and was pleasantly surprised there was a shuttle to drop me of at work. My car was ready on time and I also got a return shuttle to pick up my car. Excellent service More

by Legotown Verified Customer Verified Customer

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Great Service The waiting area is so comfortable. You car is done before you know it. Tom from service was very helpful in answering a few questions I had about m The waiting area is so comfortable. You car is done before you know it. Tom from service was very helpful in answering a few questions I had about my car. Always a pleasure to bring the car in for service. Love that they wash your car for you. More

by eio Verified Customer Verified Customer

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Excellent We had a scheduled appointment for Tuesday but were in the area on Monday. We called to see if we could come in that afternoon. The service departmen We had a scheduled appointment for Tuesday but were in the area on Monday. We called to see if we could come in that afternoon. The service department was so accommodating to us. We showed up earlier than scheduled and taken right away. We were in and out in no time. We were told everything that was done to our car. More

by william Verified Customer Verified Customer

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service dept was fine every one in sevice was great with me they solved my problem and service my vehicle all while I waited Tiffany and tom were very helpful every one in sevice was great with me they solved my problem and service my vehicle all while I waited Tiffany and tom were very helpful More

by VVBAY56 Verified Customer Verified Customer

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First service appt of my new rav 4 Excellent aervice. In and out as promised Everyone was very polite and thoughtful. Also i would like to say when I purchased my Rav 4 the sales pe Excellent aervice. In and out as promised Everyone was very polite and thoughtful. Also i would like to say when I purchased my Rav 4 the sales person and finance people were fantastic! More

by SEJJ57 Verified Customer Verified Customer

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