Tom Krell | Page 27

The best surprise is no surprise I took my 2013 Fusion Titanium in for a routine oil change service to maintain the maintenance as suggested. I am off lease soon, so while my oil was I took my 2013 Fusion Titanium in for a routine oil change service to maintain the maintenance as suggested. I am off lease soon, so while my oil was being changed, I spent the time with my favorite sales representative Henry Rowe determining the selection of my next vehicle and whether I would buy or lease as part of the decision. After investigating a myriad number of models, options, incentives and considerations, I selected a 2015 Lincoln MKZ as my next vehicle (which will be our 3rd MKZ in recent years). My wife has a 2013 Lincoln MKX and she loves driving it. Bozard is the only dealer we choose to do business with and Ford/Lincoln are the only brands we ever consider. Doing business with Bozard is a pleasant and enjoyable experience, whether selecting a new vehicle or servicing one we currently drive. We love the attention, personal care and relationship we've built up with Bozard over the years and look forward to continuing to do business with them for many years to come in the future. Dr. Bob Touro, Jacksonville, FL More

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Their absolutely awesome. Mike was great. He wouldn't let me give up hope. Tom got everything looking good on his end. Chase got the approval and had me signing papers. I wish Mike was great. He wouldn't let me give up hope. Tom got everything looking good on his end. Chase got the approval and had me signing papers. I wish there was more I could do for these guys. They made my dream a reality. More

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Excellent service - highly recommended If you are fortunate enough to have a Ford/Lincoln and you need service then do not hesitate to use Bozard. 100% satisfied. The service staff know wha If you are fortunate enough to have a Ford/Lincoln and you need service then do not hesitate to use Bozard. 100% satisfied. The service staff know what service is and they really made us feel looked after. fast, courteous, and effective More

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Service repaire Outstanding customer service, the best I have ever received anywhere. All employees were helpful and assured that all my needs were meet without heisi Outstanding customer service, the best I have ever received anywhere. All employees were helpful and assured that all my needs were meet without heisitation all seek satisfaction. More

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Great car buying experience! I really enjoyed the time I spent looking at cars with David. He catered to my every whim, and encouraged me to try out all the cars I liked before ma I really enjoyed the time I spent looking at cars with David. He catered to my every whim, and encouraged me to try out all the cars I liked before making the decision to buy. He spent several hours with me and was very professional and respectful. I will go back again! More

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A true positive experience Sharyl and the team at Bozard listened to what we needed regarding the vehicle, the options, and the bottom line price. They did not play the usual g Sharyl and the team at Bozard listened to what we needed regarding the vehicle, the options, and the bottom line price. They did not play the usual games with extended finance terms and explored all available rebates. We highly recommend Bozard Ford. More

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Our second vehicle from Bozard Ford/Lincoln Today we purchased our second vehicle from Bozard. The experience today was just as I expected, Truly Exceptional ! Luis Crespo was our sales guide a Today we purchased our second vehicle from Bozard. The experience today was just as I expected, Truly Exceptional ! Luis Crespo was our sales guide and he listened to what we wanted in the Lincoln we were looking. He truly guided us through the experience and was a pleasure to work with. Thank You Luis! Tom Krell and Tanya Tomanek with the Lincoln team were also involved in our purchase. Both were helpful and professional More

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New car purchase Drove from Maryland to buy our second vehicle from Bozard. Staff customer services is fabulous. Bozard and its employees do everything possible to m Drove from Maryland to buy our second vehicle from Bozard. Staff customer services is fabulous. Bozard and its employees do everything possible to make the buying experience easy and positively memorable. More

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Like one of the family. If you value a dealership who honors and respects relationships with its customers, then Bozard is the place to be. Lyndon and the entire staff treate If you value a dealership who honors and respects relationships with its customers, then Bozard is the place to be. Lyndon and the entire staff treated me like one of the family. It was rewarding to feel welcomed by such an honest and upfront team of salespeople and finance officers. They understood who I am, what I wanted, and did not try to up sell any unnecessarily expensive cars or services. The deal I got was amazing, even late in the day, the treatment I received was not overbearing, and I absolutely love my Spark! Thanks to Chase, Lyndon, Letti and Bob for all the good vibes and the AMAZING deal. More

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Simply the Best .. time and time again There is no wonder why this dealership and the service department are ALWAYS recognized for being #1. I purchased my Lincoln MKX and have serviced it There is no wonder why this dealership and the service department are ALWAYS recognized for being #1. I purchased my Lincoln MKX and have serviced it 4 times and it has been just the best experience. I actually look forward to bringing the car in - now what woman ever says that??? Thank you to Tom Krell and his entire service department. I would NEVER buy another car from anyone else. Maree Moscati More

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