I have enjoyed 22 years of working as a Mercedes Benz rep and helping people. The genuine feeling of satisfaction after knowing you have helped people needing assistance and being able to put a smile on their face that is priceless.
Read moreDealership Experience
11 yrs, 8 mos
Industry Experience
36 yrs, 3 mos
622 Reviews
Write a Review622 Reviews of Tom Lood
July 14, 2022
Exceptional service all around. This is a top tier dealer. The staff is outstanding and Tom's attention to detail and professionalism sets the bar for others. This is a top tier dealer. The staff is outstanding and Tom's attention to detail and professionalism sets the bar for others. More
July 13, 2022
The service provided by Tom was courteous and professional. He completed the work in the time frame we discussed. His expertise was apparent in guiding the work at all stages. professional. He completed the work in the time frame we discussed. His expertise was apparent in guiding the work at all stages. More
July 13, 2022
Tom Lood, as usual was very helpful and courteous. I don't think that the service department looked at my car as soon as they said they would, and as a result, I had to leave it over night. I don't think that the service department looked at my car as soon as they said they would, and as a result, I had to leave it over night. More
July 07, 2022
Always a great experience at Autohaus. Eddie is terrific. I live 5 minutes from Knauz and 1/2 hour from Autohaus but will only service at Autohaus based on past experiences with both deal Eddie is terrific. I live 5 minutes from Knauz and 1/2 hour from Autohaus but will only service at Autohaus based on past experiences with both dealers. More
Other Employees Tagged: Eddie Garcia, Ken Dunaway, Cindi Link
July 05, 2022
always have a great experience as a customer! the staff and everybody treat you like family.my service advisor Tom takes great care of m e and gets the job done with a smile. staff is polite, we the staff and everybody treat you like family.my service advisor Tom takes great care of m e and gets the job done with a smile. staff is polite, well versed and highly professional! More
Other Employees Tagged: Eddie Garcia, Ken Dunaway, Cindi Link , Danna Almodovar, Nick Gioulos
July 05, 2022
Cindi is the best. Always helpful and knows so much about the tech part of my car Always helpful and knows so much about the tech part of my car More
Other Employees Tagged: Cindi Link