I have enjoyed 26 years of working as a Mercedes Benz rep and assisting our customers with their automotive needs. I feel a genuine feeling of satisfaction and happiness knowing I have helped people needing assistance and being able to put a smile on their face.
Read moreDealership Experience
13 yrs, 8 mos
Industry Experience
38 yrs, 3 mos
731 Reviews
Write a Review731 Reviews of Tom Lood
March 02, 2021
It's always a positive experience when working with Tom Lood, Service Advisor at Autohaus. He's professional, knowledgeable and courteous, he keeps me coming back!! Lood, Service Advisor at Autohaus. He's professional, knowledgeable and courteous, he keeps me coming back!! More
February 27, 2021
Autohaus provides good car service and great customer Autohaus provides good car service and great customer service. Tom Lood is the best. My car was serviced and clean when promised. Always a pleasure. Autohaus provides good car service and great customer service. Tom Lood is the best. My car was serviced and clean when promised. Always a pleasure. More
February 26, 2021
Great car service! Fast repair work and a great car wash. Waiting area was clean and I could do my work while waiting for my car to be worked on. Waiting area was clean and I could do my work while waiting for my car to be worked on. More
Other Employees Tagged: Eddie Garcia, Ken Dunaway, Cindi Link , Prem Parikh, Terry Stailey
February 26, 2021
Tom is has excellent costumer service and always goes above and beyond the call of duty! Anything you need done he gets done! He is the only service advisor I recommend! above and beyond the call of duty! Anything you need done he gets done! He is the only service advisor I recommend! More
February 25, 2021
Tom was excellent. He was honest, informative, helpful and explained work to be done and recommended upcoming repairs. Service was done in a timely manner. Car wash was fantastic as well. and explained work to be done and recommended upcoming repairs. Service was done in a timely manner. Car wash was fantastic as well. More
February 24, 2021
Tom takes the time to explain all services Tom takes the time to explain all services requested/provided or recommended; always accommodating, responsive and professional. Have worked with thi Tom takes the time to explain all services requested/provided or recommended; always accommodating, responsive and professional. Have worked with this dealership for years and very satisfied More
February 24, 2021
Appointment was easy to make and work was done in timely fashion. Loaner vehicle was provided. All arrangements effected efficiently, with courtesy and knowledgeable advice. fashion. Loaner vehicle was provided. All arrangements effected efficiently, with courtesy and knowledgeable advice. More
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