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Tom Lood
734 Reviews
I have enjoyed 26 years of working as a Mercedes Benz rep and assisting our customers with their automotive needs. I feel a genuine feeling of satisfaction and happiness knowing I have helped people needing assistance and being able to put a smile on their face.
Read moreDealership Experience
13 yrs, 9 mos
Industry Experience
38 yrs, 4 mos
734 Reviews
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734 Reviews of Tom Lood
June 05, 2020
Although this is my first visit to Autohaus on Edens, it is not my first experience with the service writer, Tom Lood. In fact, the reason I’m at the dealership is because of Tom Lood. is not my first experience with the service writer, Tom Lood. In fact, the reason I’m at the dealership is because of Tom Lood. More
by dschilt
Verified CustomerOther Employees Tagged: Cindi Link , Nicholas Maniatis, James Riley
May 18, 2020
Service A Tom is the best service advisor we have encountered. We want to thank him for his service. He is always helpful, available and willing to assist us. Tom is the best service advisor we have encountered. We want to thank him for his service. He is always helpful, available and willing to assist us. More
by YASMEEN_7869
May 06, 2020
trustworthy excellent service I have been going here for over 6 years, and it is far from the "typical" dealer experience. Honest, friendly and helpful, my service advisor Tom Loo I have been going here for over 6 years, and it is far from the "typical" dealer experience. Honest, friendly and helpful, my service advisor Tom Lood is very attentive and i always ask for him. More
by SAM2BOOS
May 01, 2020
Always ready when I need help.. friendly, fast and efficient service. Like that photos of staff are in ratings. More face recognition. Also young garage attendant helped with initial accurate ass efficient service. Like that photos of staff are in ratings. More face recognition. Also young garage attendant helped with initial accurate assessment. Don’t see his pic and don’t remember name More
by DEWINEPORTER
Other Employees Tagged: Ken Dunaway
April 30, 2020
Tom lood Is customer oriented and has the best interest of the customer in mind and goes the extra mile as well as Autohause the dealer of the customer in mind and goes the extra mile as well as Autohause the dealer More
by GSPORT1000
Other Employees Tagged: Oleg Shmuylovskiy
April 27, 2020
Great service Autohaus picked up and dropped of my car; the porter was careful to disinfect the steering wheel, door handles, etc. on both dropoff and pickup -- ver Autohaus picked up and dropped of my car; the porter was careful to disinfect the steering wheel, door handles, etc. on both dropoff and pickup -- very convenient in this age of the coronavirus. More
by ALVIN.KATZ
April 21, 2020
Friendly and efficient Tom is professional and friendly. Work completed in a timely manner. Appreciate the overall vehicle inspection to keep the vehicle running well. Wo Tom is professional and friendly. Work completed in a timely manner. Appreciate the overall vehicle inspection to keep the vehicle running well. Would recommend Autohaus service. More
by GFKELLYJR
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