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Tom Lowther
Tom Lowther at Heiser Toyota

Tom Lowther | Page 11

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
500 Reviews
4.7

500 Reviews

Write a Review

500 Reviews of Tom Lowther

February 21, 2025

Dealership Rating
Employee Rating

When you first enter the service area, the service, writer was prompt and courteous. The waiting room was large and welcoming. More

by newball12
Recommend Dealer
Yes
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Feb 21, 2025

Heiser Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 21, 2025

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Employee Rating

Good work I like to say thank you you doing great I look forward to seeing you again. Thank you More

by wilsoncha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Peter Miszewski , Joshua Porter

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Feb 21, 2025

Heiser Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Heiser Toyota, we look forward to having you as a valued customer for many years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 21, 2025

Dealership Rating
Employee Rating

It's close, it's part of the Heiser family. Tom was great to work with More

by wdreck28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 21, 2025

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Tom delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 19, 2025

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Employee Rating

Tom was great and efficient. The cost was fair and I saved money. Would go back again More

by mlindsay772
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 19, 2025

Heiser Toyota responded

We are very happy that Tom provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 18, 2025

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Employee Rating

Tom the Service Advisor at Heiser Toyota does a great job of explaining the service needed to keep my Camry running smoothly. He also explains the cost and options at time of service. Also Heiser has a ver More

by rolson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 18, 2025

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Tom delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 13, 2025

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Employee Rating

Quick, polite and comfortable. Everyone is very nice and the waiting area is very clean. No complaints. More

by AHMCDONALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Peter Miszewski, Lori Gong, Nathaniel Jenkins, Michael Wemmer, Kevin Cameron , Matt Foti, Joshua Porter

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Feb 13, 2025

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 12, 2025

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Employee Rating

Lori, Shahat, and Jabob were all very knowledgeable also very friendly and they were very accommodating. All great people. More

by CARLWOELBING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Shahat Mohamed, Lorri Aiono-Dimoff, Chad Covert, Jakub Kania

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Feb 13, 2025

Heiser Toyota responded

Carl, Thank you! Lorri, Shahat, and Jakub appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

February 07, 2025

Dealership Rating
Employee Rating

In and out of a simple oil change service appointment as expected. Dealt with Toyota Tom. More

by elle.longa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 07, 2025

Heiser Toyota responded

Hello Elle, We are so glad you had a pleasant experience with Heiser Toyota's service department. Thank you for the 5 star review. We look forward to providing you with timely service again in the future!

February 05, 2025

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Employee Rating

Everyone is so friendly and knowledgeable. Also the service department on time and also communicated issues on a timely manner. More

by sball05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Shahat Mohamed, Chad Covert

Report | Print
Feb 05, 2025

Heiser Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Toyota. We look forward to having you as one of our valued customers for many more years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 04, 2025

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Employee Rating

Tom listened in o my concerns and informed the service tech. My problem was addressed and taken care of promptly. Tom is an excellent service advisor. More

by dmoeller1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 04, 2025

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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