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Tom Lowther
Tom Lowther at Heiser Toyota

Tom Lowther | Page 14

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
500 Reviews
4.7

500 Reviews

Write a Review

500 Reviews of Tom Lowther

January 09, 2025

Dealership Rating
Employee Rating

Service was excellent. Representative was helpful in replacing my brakes. Cost was good. Will always come back for the friendly service. More

by GLOVRINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk

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Jan 10, 2025

Heiser Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Toyota. We look forward to having you as one of our valued customers for many more years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 09, 2025

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Employee Rating

The people at the service center are always a pleasure to work with. I highly recommend them More

by cameronmvalk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lori Gong

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Jan 10, 2025

Heiser Toyota responded

Thank you for taking the time to share your feedback with us, Cameron. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 09, 2025

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Employee Rating

Very accommodating of my special requests. Work done proficiently and professionally. Service person was very courteous. More

by SHARON.KLIEGMAN
Recommend Dealer
Yes
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Jan 10, 2025

Heiser Toyota responded

We are very happy to have provided you with such a positive experience, Sharon! We sincerely value your business and look forward to your next visit. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 09, 2025

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Employee Rating

Very quick and easy setting up the appointment, dropping off the car, and picking it up. Clear communication. More

by AHMED.JIHAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Peter Miszewski, Lori Gong , Matt Foti

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Jan 09, 2025

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 04, 2025

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Employee Rating

This dealership is fast, helpful and the estimates are right on! We have never had bad service. More

by ANN.HANCOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 05, 2025

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Ann, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 04, 2025

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Employee Rating

Pete is so nice, The service is excellent, Please bring pop corn back. I use Heiser alot More

by janetschwabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Peter Miszewski, Lori Gong , Matt Foti

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Jan 05, 2025

Heiser Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Janet, and look forward to your next visit. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 03, 2025

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Employee Rating

Very professional customer service really appreciate the support and help given me the correct time with my car More

by William
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lori Gong

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Jan 03, 2025

Heiser Toyota responded

William, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 24, 2024

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Employee Rating

Courteous and professional service! They gave me an accurate time frame and pointed out what was done! More

by SELSING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 28, 2024

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 22, 2024

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Employee Rating

good service and explained the problem and showed me the leak on my car to my satiafaction More

by berllindajacobsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 23, 2024

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 21, 2024

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Employee Rating

Although it took longer than expected, service was exceptional. Tom was fabulous. Please treasure him as a valued employee.! More

by Thewriteplace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 21, 2024

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Tom delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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