Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Tom Lowther
Tom Lowther at Heiser Toyota

Tom Lowther | Page 8

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.7
494 Reviews
4.7

494 Reviews

Write a Review

494 Reviews of Tom Lowther

March 25, 2025

Dealership Rating
Employee Rating

i came in for a oil change and they scraped my sticker of my windshield and i had new tint .. why use a razor on tint ? the sticker peals right off .. so now i have a whole in my new tint and they tried to c More

by bfservice247
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Report | Print
Mar 25, 2025

Heiser Toyota responded

Dear Valued Customer, Thank you for bringing your concerns to our attention. We're very sorry to hear about this situation happening at Heiser Toyota. We'd like the opportunity to hear about your experience further and hopefully, clear up any issues and regain your trust. Unfortunately, we are unable to find your contact info through your username. If possible, could you please call or email our Service Manager Joe Kuckuk and let him know the best way to contact you, someone will reach out. Joe Kuckuk Service Manager 414-586-7134 jkuckuk@heiser.com

March 24, 2025

Dealership Rating
Employee Rating

The technician was very professional and was able yo diagnose and repair my car expeditiously. More

by JEWELRYBYDANIELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Peter Miszewski, Lori Gong, Nathaniel Jenkins, Michael Wemmer, Kevin Cameron , Joshua Porter

Report | Print
Mar 25, 2025

Heiser Toyota responded

Dear Danielle, We are so glad the technician was able to diagnose the issue and repair your car! Thank you for choosing Heiser Toyota. Please do not hesitate to let us know if there's anything else the Heiser Toyota team can assist you with. Thank you, Joe Kuckuk Service Manager 414-586-7134 jkuckuk@heiser.com

March 24, 2025

Dealership Rating
Employee Rating

Tom is very knowledgeable and super nice. That makes getting service completed that much easier. The prices are reasonable and the actual service is to notch. More

by DKICKBUSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 25, 2025

Heiser Toyota responded

Dear Valued Customer, We are so happy that Tom was able to provide a positive experience for you at Heiser Toyota's Service Department. We appreciate your positive feedback and business. Let us know if there's anything else Heiser Toyota can assist you with! Thank you, Joe Kuckuk Service Manager 414-586-7134 jkuckuk@heiser.com

March 21, 2025

Dealership Rating
Employee Rating

They do a great job keeping my cars running properly and smoothly. I Highly recommend them. More

by lauramgerum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Vincent Lor, Chad Covert, Jakub Kania, Peter Miszewski, Lori Gong, Nathaniel Jenkins, Kevin Cameron , Joshua Porter

Report | Print
Mar 24, 2025

Heiser Toyota responded

Dear Laura, We appreciate your positive feedback. Thank you for your business at Heiser Toyota's service department!

March 21, 2025

Dealership Rating
Employee Rating

The detail in your cars is exceptional and would come back over and over again just for the detail work,who ever is doing it deserves a raise thank you. More

by quincylucas35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Peter Miszewski, Lori Gong, Nathaniel Jenkins, Michael Wemmer, Kevin Cameron , Quincy Lucas

Report | Print
Mar 21, 2025

Heiser Toyota responded

Dear Valued Customer, At Heiser, we strive to achieve excellence for every customer. Thank you for your business!

March 20, 2025

Dealership Rating
Employee Rating

I like working with Tom Lowther. He is thoughtful and respectful of my time and service needs. More

by ND5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 20, 2025

Heiser Toyota responded

Dear Valued Customer, We are so glad you enjoy working with Tom Lowther. At Heiser, we value our customers and we always strive to provide a memorable experience. Thank you for your business. We look forward to working with you again in the future for any of your service or car buying needs. Joe Kuckuk Service Manager 414-586-7134 jkuckuk@heiser.com

March 14, 2025

Dealership Rating
Employee Rating

They've been very helpful both in sales and in service; from our car purchase through our regularly scheduled maintenance. More

by Mike HELTEMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 15, 2025

Heiser Toyota responded

Thank you for the kind words for our service department, Mike! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 13, 2025

Dealership Rating
Employee Rating

Heiser Toyota representatives are always very helpful and courteous. I enjoy the complimentary rides to and from their location. More

by PRIMER_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 15, 2025

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 13, 2025

Dealership Rating
Employee Rating

Heiser Toyota is wonderful and does a great job. I will never go anywhere else even though I travel from Oconomowoc. It is worth the trip More

by OCONOMOWOCDOLPHIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pat Pomeranz, John Piquette , Joshua Porter

Report | Print
Mar 13, 2025

Heiser Toyota responded

Dear Valued Customer, We appreciate you making the trip from Oconomowoc to get service done at Heiser Toyota. Thank you for your business. Happy driving!

March 13, 2025

Dealership Rating
Employee Rating

The people at Heiser are very friendly and helpful. The service on my Toyota has been excellent. More

by r.zeit130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 13, 2025

Heiser Toyota responded

Dear Valued Customer, We are so glad the Heiser Toyota service team was friendly and helpful during your service visit. Thank you for your business. We look forward to assisting you in the future!

1
...
7
8
9
...
50

Dealership Inventory (116 Vehicles)

new 2026 Toyota Tacoma car, priced at $54,041
2026 Toyota Tacoma
new
Mudbath exterior
Automatic
Four-wheel Drive
$54,041
View Details
used 2018 Ford F-150 car, priced at $16,989
2018 Ford F-150
used
Oxford White exterior
Automatic
Four-wheel Drive
$16,989
View Details
new 2026 Toyota Grand Highlander Hybrid car, priced at $65,376
2026 Toyota Grand Highlander Hybrid
new
Pearl exterior
Automatic
All-wheel Drive
$65,376
View Details
used 2017 Toyota Tacoma car, priced at $20,995
2017 Toyota Tacoma
used
Super White exterior
Automatic
Rear-wheel Drive
$20,995
View Details
used 2021 Kia Telluride car, priced at $19,800
2021 Kia Telluride
used
Gravity Grey exterior
Automatic
All-wheel Drive
$19,800
View Details
used 2024 Ford F-150 car, priced at $40,995
2024 Ford F-150
used
Agate Black Metallic exterior
Automatic
Four-wheel Drive
$40,995
View Details
View All Inventory