Tom Rockenbaugh | Page 2

Just a barber I own a barbershop in town. A small business man with a BIG appreciation for quality service. It's the little things. No matter what you do, do it to I own a barbershop in town. A small business man with a BIG appreciation for quality service. It's the little things. No matter what you do, do it to the best of your ability. Shingle Springs Suburu does that! More

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Excellent experience br Tom Team Leader and Justin tech supp Great experience and great people. Only wish Tom was still selling Vienna dogs! Found exactly the car we were looking for at a reasonable price. Howev Great experience and great people. Only wish Tom was still selling Vienna dogs! Found exactly the car we were looking for at a reasonable price. However the dealership should had matched the price of my trade in that was offered by the Subaru dealership in Roseville. It was 200.00 below of the Autonation dealership when I was told “they all use the same 3rd party”. I feel I’m owed $200.00. Overal though a great experience. Would definitely shop there again........ More

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Best Car Buying Experience Ever! Buying our son his first car from this dealership was truly amazing! The entire staff put you at ease from the moment we stepped onto the property. T Buying our son his first car from this dealership was truly amazing! The entire staff put you at ease from the moment we stepped onto the property. This dealership is pleasant, clean and has a very low stress vibe. Tom was Awesome! He followed up as promised, communicated well, was extremely knowledgeable, an excellent listener, relatable and had our best interest in mind during the entire transaction. All the people we worked with had the same pleasant approach and went above and beyond in every way. This little dealership outside of Sacramento has something special indeed! I'm telling everyone I know - this is the place to buy a car! More

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Great dealership The staff was, Friendly, Considerate, and Helpful. They obtained the 2018 Forester of my choice.. Made it easy to complete the process of the purchase The staff was, Friendly, Considerate, and Helpful. They obtained the 2018 Forester of my choice.. Made it easy to complete the process of the purchase, More

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By far the BEST! We LOVE the team at Shingle Springs Subaru! My husband and I have bought 2 new vehicles from them and always sing their praises. Tom Rockenbaugh is s We LOVE the team at Shingle Springs Subaru! My husband and I have bought 2 new vehicles from them and always sing their praises. Tom Rockenbaugh is so great to work with and super helpful. Mason in the service department always treats us right. We will always come back to this dealer! More

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From Start to Finish A Positive Experience We were looking for a new vehicle for my wife who wanted an SUV. We went to see the Subaru Outback and Nock helped us backed up by Tom. Both were ex We were looking for a new vehicle for my wife who wanted an SUV. We went to see the Subaru Outback and Nock helped us backed up by Tom. Both were extremely knowledgeable about the product line and answered all out questions. We returned the next day with more questions and worked with Bret Brophy to understand the finance options. Every one of the employees was very friendly, helpful and knowledgeable. They were a pleasure to do business with. We are extremely happy with our new car and the deal that we were able to make. We are happy to recommend Shingle Springs Subrau. More

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Quick easy stress free no pressure great people Of the 4 times I've bought a car from a dealer this was hands down the absolute best experienceive I've ever had. I had recently wrecked my 2013 Suba Of the 4 times I've bought a car from a dealer this was hands down the absolute best experienceive I've ever had. I had recently wrecked my 2013 Subaru BRZ and went to Shingle Springs Subaru to check the price of the newest version of the car. On my first visit they looked into it and had the same color 2017 BRZ due to arrive in a couple weeks. They offered to put my name on it to hold it for me while I decided if I wanted it or not. I never felt pressure that I had to buy it right that moment and they didn't try to put me into another car. I thought it over, did more research, and a week later I came back for my second visit and said I wanted the car. I know the car well and told them what I'd pay. They then gave me a printout of the final numbers with taxes and said it would arrive in a few days. I was very eager to get the car so the next day on my way home from work I stopped to see if the car had arrived. It had just arrived and was still covered in the plastic wrapping from the delivery. We handled the paperwork and I signed all the documents. The finance guy did a great job being quick and to the point with a process that seemed to drag out at other dealers. I showed up right before they were closing and the car wasn't ready for me yet. I was promised it would be ready by noon the next day and I left with the owner's manuals to read. The next day I was texted with the progress they were making on the vehicle. I showed up at noon and my car was looking perfect. Then someone sat in the car with me and showed me all the new features and how to use them. She was super friendly and answered any questions I had. I drove it to the gas station so they could fill it up with gas and then I was done. In total my 4 visits equalled less than 3 hours. Everyone was super friendly and easy to talk to. Absolutely no stress. Great communication. Usually after buying a car from a dealership I am so fed up with them I vow to never return. I had such an easy experience I will absolutely be back when I need a bigger vehicle in a few years. Oh and also extra points for the free Starbucks coffee machine. More

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My second new car purchase with Shingle Springs. Thanks to Tom Rockenbaugh for a stress-free buying experience. My new 2018 Forester is beautiful and has absolutely everything I wanted in a new car. Thanks to Tom Rockenbaugh for a stress-free buying experience. My new 2018 Forester is beautiful and has absolutely everything I wanted in a new car. More

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Best buying experience ever!! I bought my new outback on Saturday and I thought I got a fair deal. Then I got a call on Sunday from Tom and he said they owe me money cuz the car I I bought my new outback on Saturday and I thought I got a fair deal. Then I got a call on Sunday from Tom and he said they owe me money cuz the car I got was on sale. So I said" I'll be right over" 😃 best day ever!!! I think I need to buy a lotto ticket now. Thank you so much!! More

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Lease of 2017 Subura Outback Very courteous! Independent test drive. Purchase/financing while vehicle detailed & received a personalized in-car new features orientation. Only dea Very courteous! Independent test drive. Purchase/financing while vehicle detailed & received a personalized in-car new features orientation. Only dealership/service dept. for me! Tom (sales) and Claire who showed us all the features of our new 2017 Outback and Brett who completed the financing were all exceptionally friendly, courteous and efficient at getting our deal closed within a two hour time frame. Shingle Springs Subaru is definitely our new "go-to" place for purchasing the best vehicle from the best staff. We will be changing our services to Shingle Springs for all three of our Subaru vehicles (2012 Outback and 2009 Impreza). More

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