Tom Stancil
Tom Stancil at Ken Ganley Ford Norton

Tom Stancil | Page 4

Commercial Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

Contact Me
5.0
83 Reviews

I started in the car business as a 21 year old kid not knowing what I wanted to with my life and decided to sell cars during summer break. As I gained experience, I learned quickly that the best way to become successful in the car business is to help customers through the stressful process and make a friend. I take pride in having a loyal repeat and referral customer base that put their trust in me to treat them fairly while sharing a mutual respect. My customer service does not end at the sale, if anything that is where it begins. As a Commercial Manager I'm in and out of the store quite often visiting local businesses and offering our #1 line of commercial trucks and vans. So please, give me a call so we can set a time to get together.

Dealership Experience

21 yrs, 7 mos

Industry Experience

29 yrs, 10 mos

Specialties & Trainings

Master Certified Commercial Account Manager

Master Certified Retail Sales Consultant

View more specialties & trainings
5.0

83 Reviews

Write a Review

83 Reviews of Tom Stancil

November 02, 2021

Dealership Rating
Employee Rating

The service technicians are friendly, knowledgeable and thoroughly explain everything, I recently had issue that caused me to be 30 minutes late for appointment and they took me right in no questions aske More

by DGHARBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya

Nov 02, 2021

Ken Ganley Ford Norton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

August 31, 2021

Dealership Rating
Employee Rating

Tom Stancil was fantastic in assisting me with the whole process from start to finish when ordering my new 2022 King Ranch. I’ve never had such an easy, pain free experience at a dealership. More

by CHET6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 01, 2021

Ken Ganley Ford Norton responded

Thank you for your feedback on your recent visit to Ken Ganley Ford. We're glad to hear that Tom was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will enjoy your new truck!

August 19, 2021

Dealership Rating
Employee Rating

We bought our 2011 fusion here, + have had it serviced + had all recalls done here. I have always been treated courteously + with respect. I keep coming back. More

by bhysinger
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 19, 2021

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford, your feedback and rating mean a lot to us. We're glad we were able to help, and we look forward to seeing you again!

July 15, 2021

Dealership Rating
Employee Rating

Outstanding, easy to work with. Great customer service. They did everything you want professionals to do. We look forward to hopefully be able to work with Ganley Ford again More

by DARYN0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 15, 2021

Ken Ganley Ford Norton responded

It's great to hear that Tom was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford!

Jul 16, 2021

Ken Ganley Ford Norton responded

It's great to hear that Tom was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford!

May 02, 2021

Dealership Rating
Employee Rating

Ganley Ford dealership with my commercial truck sales Tom Stancil was a 10 star from my first phone call they answered all my questions, provided me every answer I needed to make a decision on my brand new F More

by RICH “DEMO MAN” NEFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 02, 2021

Ken Ganley Ford Norton responded

Thank you so much for your kind words for Tom, and for taking the time to leave us this wonderful feedback. We hope you'll enjoy your new Ford 550!

May 01, 2021

Dealership Rating
Employee Rating

Good selection of cars. Good prices. Friendly staff. I really like the service department. Get "The Works", sit in the lounge, enjoy free wi-fi. EZ More

by Mike M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 02, 2021

Ken Ganley Ford Norton responded

Mike, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 26, 2021

Dealership Rating
Employee Rating

The easiest buying experience I’ve had for a vehicle! Tom Stancil was very friendly and did not push for any extras. I would definitely go back! More

by JMSTRAINER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Chapman

Mar 26, 2021

Ken Ganley Ford Norton responded

Congratulations on your new vehicle! We are so glad that Tom had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

March 26, 2021

Dealership Rating
Employee Rating

Tom went out of his way to make a frustrating situation into a good experience. We ended up buying two trucks from him. He delivered them both and the transactions went very smooth. More

by G. REECE
Recommend Dealer
Yes
Mar 26, 2021

Ken Ganley Ford Norton responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your two new trucks! All of us at Ganley Ford are glad to have you as a customer.

March 25, 2021

Dealership Rating
Employee Rating

The first time came here, Ken was very great with the service he quickly came up with everything I wanted to know about a vehicle. He was very reasonable with me so yes I would recommend a friend or fami More

by tbozeman1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Franco D. Casalinova, Tony Zuppe, Kevin Kneebusch , Jennifer Fincham, Aaron Forsythe, Adam Magyarics, Ken Steel, Austin Temsey

Mar 26, 2021

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ken and our sales team met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

March 20, 2021

Dealership Rating
Employee Rating

Tom Stancil is a great friendly person to work with. Because I have dealt with repeatedly in the past he knows what I want and makes the whole process quick and easy. More

by RAYGOR48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 22, 2021

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us! We're happy to hear it went well with Tom and hope you enjoy your new vehicle. We truly appreciate your feedback!

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