Tom Stancil
Tom Stancil at Ken Ganley Ford Norton

Tom Stancil | Page 5

Commercial Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

Contact Me
5.0
86 Reviews

I started in the car business as a 21 year old kid not knowing what I wanted to with my life and decided to sell cars during summer break. As I gained experience, I learned quickly that the best way to become successful in the car business is to help customers through the stressful process and make a friend. I take pride in having a loyal repeat and referral customer base that put their trust in me to treat them fairly while sharing a mutual respect. My customer service does not end at the sale, if anything that is where it begins. As a Commercial Manager I'm in and out of the store quite often visiting local businesses and offering our #1 line of commercial trucks and vans. So please, give me a call so we can set a time to get together.

Dealership Experience

21 yrs, 10 mos

Industry Experience

30 yrs, 1 mo

Specialties & Trainings

Master Certified Commercial Account Manager

Master Certified Retail Sales Consultant

View more specialties & trainings
5.0

86 Reviews

Write a Review

86 Reviews of Tom Stancil

March 26, 2021

Dealership Rating
Employee Rating

Tom went out of his way to make a frustrating situation into a good experience. We ended up buying two trucks from him. He delivered them both and the transactions went very smooth. More

by G. REECE
Recommend Dealer
Yes
Mar 26, 2021

Ken Ganley Ford Norton responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your two new trucks! All of us at Ganley Ford are glad to have you as a customer.

March 25, 2021

Dealership Rating
Employee Rating

The first time came here, Ken was very great with the service he quickly came up with everything I wanted to know about a vehicle. He was very reasonable with me so yes I would recommend a friend or fami More

by tbozeman1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Franco D. Casalinova, Tony Zuppe, Kevin Kneebusch , Jennifer Fincham, Aaron Forsythe, Adam Magyarics, Ken Steel, Austin Temsey

Mar 26, 2021

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ken and our sales team met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

March 20, 2021

Dealership Rating
Employee Rating

Tom Stancil is a great friendly person to work with. Because I have dealt with repeatedly in the past he knows what I want and makes the whole process quick and easy. More

by RAYGOR48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 22, 2021

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us! We're happy to hear it went well with Tom and hope you enjoy your new vehicle. We truly appreciate your feedback!

March 17, 2021

Dealership Rating
Employee Rating

Had a very relaxed and pleasant purchase experience with Ganley Ford. Tom was easy to work with on finding the exact vehicle for my wife and i. More

by JMSC157
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Chapman, Fulton Benya , Carly Neubert

Mar 18, 2021

Ken Ganley Ford Norton responded

Thank you for choosing Ganley Ford. Your feedback and rating mean a lot to us. We're glad Tom was able to help, and we hope to see you again!

March 11, 2021

Dealership Rating
Employee Rating

Jeff and the detail shop are one of the best in the area. Great high quality work that is fair priced. Thank to the entire team. More

by PAMHIGHSMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell , Paul Asano

Mar 12, 2021

Ken Ganley Ford Norton responded

Pam, Thank you for choosing Ganley Ford, your feedback and rating mean a lot to Jeff and our team. We're glad we were able to help, and we hope to see you again!

March 10, 2021

Dealership Rating
Employee Rating

I have bought several vehicles from ganley and every purchase has been at the highest level our salesman Tom stancil couldn't do a better job he's always on the ball always has an answer and he says wha More

by cbobconnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas

Mar 10, 2021

Ken Ganley Ford Norton responded

It's great to hear that Tom and the team were able to get you exactly what you needed and that you had such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ganley Ford!

February 11, 2021

Dealership Rating
Employee Rating

Great place to get a car new or used. My family had been shopping here for over 15 years. Ask for Tom Stancil! He is the man!! More

by Cgoodman0404
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Chapman

Feb 12, 2021

Ken Ganley Ford Norton responded

Thank you for sharing your thoughts about your experience with Ganley Ford. We appreciate your business and hope to see you again soon!

January 22, 2021

Dealership Rating
Employee Rating

I have never had such an easy experience buying a truck. The team at ganley worked until they made it happen. I would encourage anyone in the market for a car to go with ganley. They will definitely have my More

by Tbat1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 23, 2021

Ken Ganley Ford Norton responded

We are so happy to hear that our staff gave you such an easy buying experience! We really appreciate your business & thank you for the positive review! Please let us know if there’s anything else we can do for you and enjoy your new truck!

January 15, 2021

Dealership Rating
Employee Rating

Ganley Ford is where we buy all of our commercial vehicles. Tom Stancil is a great Commercial sales person who does what he says he is going to do. More

by DAVE@CCOMFORTHVAC.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 15, 2021

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We appreciate you taking the time to write this five-star review! We sincerely value your business and look forward to your next visit, Dave!

October 05, 2020

Dealership Rating
Employee Rating

Just bought my third vehicle from Ganley Ford, my sales guy Tom Stancil Is honest, ethical, readily available and returns my phone calls promptly. I really appreciate his service, he is a pleasure to work More

by JEREMY60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 05, 2020

Ken Ganley Ford Norton responded

Thank you so much, Jeremy, for choosing Ganley Ford! Congrats on your new purchase, and let us know if we can be of any more assistance!

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