Tom Trout | Page 13

Camry.. I purchased Camry #3 from Roger Thompson, a delightful, courteous and professional salesman. He made my husband and I feel very comfortable. Roger kn I purchased Camry #3 from Roger Thompson, a delightful, courteous and professional salesman. He made my husband and I feel very comfortable. Roger knows how to treat people with honesty and respect. I will continually recommend to family, friends, anyone who has a need to buy a car. Roger knows his stuff and is not pushy. His team works well in offering the best affordable deals to meet your needs. thanks Roger for being the man you are at all times. The same yesterday, today, and forevermore. God's love shines throughout Toyota of Cleveland. More

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Service Worth Coming Back For Having purchased from Toyota of Cleveland before, after having another make of car all but purchased I decided to check Toyota out and in Cleveland as Having purchased from Toyota of Cleveland before, after having another make of car all but purchased I decided to check Toyota out and in Cleveland as well. I couldn't be happier with my experience or the Camry! I am glad to keep coming back to this dealership year after year! More

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Very good I like doing business wit Toyota of Cleveland. They help you every way possible and don't pressure you. They keep it real and down to earth. I like doing business wit Toyota of Cleveland. They help you every way possible and don't pressure you. They keep it real and down to earth. More

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Great Service Thanks for the great service and making an appt. on short notice! Everyone was friendly and several of the employees took time to talk to me and make Thanks for the great service and making an appt. on short notice! Everyone was friendly and several of the employees took time to talk to me and make suggestions on future servicing. More

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Good service Always experience good service every time vehicle is serviced. Staff is always friendly, eager to get service started. They always take time to specif Always experience good service every time vehicle is serviced. Staff is always friendly, eager to get service started. They always take time to specifically let you know what extras need to be attended before addressing them. More

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Scheduled Maintenance I'm quite pleased with the scheduled maintenance and recall services performed at Toyota of Cleveland. There are closer Toyota dealers in my area but I'm quite pleased with the scheduled maintenance and recall services performed at Toyota of Cleveland. There are closer Toyota dealers in my area but I prefer Toyota of Cleveland over the others. More

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Did not buy from me ... Not a priority Had consistent minor concerns with lights but once out of warranty was told the casing MELTED! I own 2011 Prius purchased out of state and was told b Had consistent minor concerns with lights but once out of warranty was told the casing MELTED! I own 2011 Prius purchased out of state and was told by current service manager no idea why it melted but implied it was because we had purchased where we purchased and that the other dealer was doing something wrong. Then charged us forty dollars to tighten a bulb. Very unprofessional and rude Plainly stated that his priority lays with who purchases from his dealership. No apologies . Not who I would choose to have as a part of my team Toyota! More

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Comprehensive and effective. Seeing how my van is a 2015 model, I figured there would not be issues. However, you guys are the best at meeting the consumer and getting the work d Seeing how my van is a 2015 model, I figured there would not be issues. However, you guys are the best at meeting the consumer and getting the work done promptly. More

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Care for Car and Driver! Being from Chattanooga, I chose to wait while my 04 Camry was serviced, a somewhat lengthy wait due to the nature of the service. However, the time w Being from Chattanooga, I chose to wait while my 04 Camry was serviced, a somewhat lengthy wait due to the nature of the service. However, the time was made more pleasant by a lovely chair massage - an unexpected surprise, and example of this dealership's focus upon the customer. I bought my beloved car from Toyota of Cleveland 12 years ago and they've serviced it regularly; I trust this dealership and recommend it highly. More

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# 1in my book Honor time of appointment as given ,no waiting when I arrive they take info and do the service required .I've never had to wait long ,if so they let u Honor time of appointment as given ,no waiting when I arrive they take info and do the service required .I've never had to wait long ,if so they let us use a loner. More

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