Tom Trout | Page 13
Service Manager
Toyota of Cleveland
3560 Village North Blvd SW
McDonald, TN 37353
143 Reviews
Write a Review143 Reviews of Tom Trout
February 08, 2016
Comprehensive and effective. Seeing how my van is a 2015 model, I figured there would not be issues. However, you guys are the best at meeting the consumer and getting the work d Seeing how my van is a 2015 model, I figured there would not be issues. However, you guys are the best at meeting the consumer and getting the work done promptly. More
February 07, 2016
Care for Car and Driver! Being from Chattanooga, I chose to wait while my 04 Camry was serviced, a somewhat lengthy wait due to the nature of the service. However, the time w Being from Chattanooga, I chose to wait while my 04 Camry was serviced, a somewhat lengthy wait due to the nature of the service. However, the time was made more pleasant by a lovely chair massage - an unexpected surprise, and example of this dealership's focus upon the customer. I bought my beloved car from Toyota of Cleveland 12 years ago and they've serviced it regularly; I trust this dealership and recommend it highly. More
February 07, 2016
# 1in my book Honor time of appointment as given ,no waiting when I arrive they take info and do the service required .I've never had to wait long ,if so they let u Honor time of appointment as given ,no waiting when I arrive they take info and do the service required .I've never had to wait long ,if so they let us use a loner. More
Other Employees Tagged: Monte' Burney , Kyle Armao
January 20, 2016
Servi e The best dealership I have ever experienced. Great work, friendly personnel. I live in Chatt. and I drive to Cleveland rather than go to others. The best dealership I have ever experienced. Great work, friendly personnel. I live in Chatt. and I drive to Cleveland rather than go to others. More
Other Employees Tagged: Anthony Sims
January 17, 2016
service department experance I brought my wife's 2012 Camery, into service dept.,for a oil and filter change,plus,tire rotation.service personal was prompt,friendly and profession I brought my wife's 2012 Camery, into service dept.,for a oil and filter change,plus,tire rotation.service personal was prompt,friendly and professional.the wait time wasn't bad either. More
January 17, 2016
Great service! When I called to schedule service I was taken immeadiatly. When I arrived I was greeted and my concerns noted. A service personnel picked up my vehicl When I called to schedule service I was taken immeadiatly. When I arrived I was greeted and my concerns noted. A service personnel picked up my vehicle and within a very short time returned with information regarding my concerns. Mr. Peek explained my options and quickly had me ready to be checked out. The fees for servicing my vehicle was very resonable. More
Other Employees Tagged: Andrew Peek
January 03, 2016
Treated great and I would recommend to other people looking I was treated great and each person there was helpful and tried to take care of my service needs quick and effecient. I would refer them to other peop I was treated great and each person there was helpful and tried to take care of my service needs quick and effecient. I would refer them to other people. More
November 26, 2015
excellent as always I have bought 7 new vehicles from this dealership. Eddie, Roger , and Tyler all were excellent. They treat me like family. Sales to service, excellent I have bought 7 new vehicles from this dealership. Eddie, Roger , and Tyler all were excellent. They treat me like family. Sales to service, excellent !! More
Other Employees Tagged: Monte' Burney, Tyler Ratledge , Roger Thompson
October 18, 2015
Efficient & businesslike I was in and out for my 10,000 mile checkup before I could even get comfortable in the waiting room. Good job, TOyota of Cleveland! I was in and out for my 10,000 mile checkup before I could even get comfortable in the waiting room. Good job, TOyota of Cleveland! More
September 30, 2015
Professional, courteous, and timely. Always a good experien Professional, courteous, and friendly. Work is always done on time, and correct. I am always able to get an appointment when I need to have my car Professional, courteous, and friendly. Work is always done on time, and correct. I am always able to get an appointment when I need to have my car serviced More

