Tom Trout
Tom Trout at Toyota of Cleveland

Tom Trout | Page 14

Service Manager

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

4.9
179 Reviews
4.9

179 Reviews

Write a Review

179 Reviews of Tom Trout

September 15, 2017

Dealership Rating
Employee Rating

Terrific in all areas from sales to service. Brought my Tundra in for routine service and bought a RAV4 Hybrid while there. No pressure or hassle, just great people to deal with. Very courteous, More

by MedicMike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Ratledge, Joey Abdullah , Keith Jackson, Zack Roark, Don Roberts

Sep 18, 2017

Toyota of Cleveland responded

Thank you Mike for the kind words and for sharing your experience!

August 17, 2017

Dealership Rating
Employee Rating

The Best Buy experience Justice and Justin took their time, explained everything to me, answered my questions, showed me several different vehicles, never lost their patience More

by Noraem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Chretien, Joey Abdullah, Mike Covington , Justice Hall

August 06, 2017

Dealership Rating
Employee Rating

Great customer service and helpful Tommy shackelford was very helpful in finding me a car. I got a great deal on my 2006 Ford escape. They detailed it and cleaned it up very well. I' More

by Katie Higdon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Ratledge, Joey Abdullah , Tommy Shackelford

Aug 12, 2017

Toyota of Cleveland responded

Thank you for sharing your experience and for the 5-star review!

August 02, 2017

Dealership Rating
Employee Rating

Toyota of Cleveland is a great place to buy a vehicle!! My husband and I bought a 2013 Toyota Tundra and 2013 Toyota Avalon. We have enjoyed the vehicles very much!! The service and the service you get th More

by lory761
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 29, 2017

Dealership Rating
Employee Rating

GREAT DEALERSHIP HAD A VERY GOOD NO PRESSURE BUYING EXPERIENCE. I WOULD RECOMMMEND THEM ANYONE NEEDING A NEW OR USED CAR. EVERYONE I TAIK TO WASYERY FRIENDLY More

by grandson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joey Abdullah , Brystal Crisp, Preston White

May 31, 2017

Toyota of Cleveland responded

Thank you for the kind words and the 5-star review!

May 18, 2017

Dealership Rating
Employee Rating

Making Car Sales Great Again! Vimal and the staff at Toyota of Cleveland made my car buying experience great again. They didn't pressure me and were willing to let me walk away to More

by Tucker M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Cubberley, Phillip Hill, Vimal Roy

May 20, 2017

Toyota of Cleveland responded

Thank you Tucker for the kind words and the 5-star review!

May 14, 2017

Dealership Rating
Employee Rating

great Excellent service center, parts center, and personel in those depts. Used another dealership to purchase mu Tacoma. T O C hard to buy from and trade More

by robertsuits
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Susan Tubbs , Keith Jackson, Sean Murphy

May 15, 2017

Toyota of Cleveland responded

Thank you for the kind words about Parts and Service. I would love to know more about your comments about not being able to purchase from the Sales Department so please call me at 423-664-9715 or e-mail me at charlesn@toyotaofcleveland.com. Thanks! Charles Neff

May 03, 2017

Dealership Rating
Employee Rating

They know and do there Jobs well Weather buying new or having your car serviced both are done well. I have no second thoughts about were all the safety points checked or taking off on More

by Dave#9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gregg Bain, Andy Peek

May 09, 2017

Toyota of Cleveland responded

Thank you for your loyalty to Toyota of Cleveland. I see you weren't able to give us 5-stars so if you would like to contact me (Charles Neff) at 423-664-9715 or e-mail me at charlesn@toyotaofcleveland.com, I would love to talk to you about how we can improve.

March 25, 2017

Dealership Rating
Employee Rating

Excellent My car is 2002 Highlander.... still drives like new ! I purchased car here, been regular keeping up with all service. I recommend this dealership . More

by Qwesta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2017

Toyota of Cleveland responded

Thank you for your loyalty to Toyota of Cleveland and the 5-star review!

March 01, 2017

Dealership Rating
Employee Rating

Windshield sprayers Tom Trout was able to help me with an issue with the windshield sprayers. He was so nice and knowledgeable. This was my 2nd trip, but he made it my la More

by mblair
Recommend Dealer
Yes
Mar 04, 2017

Toyota of Cleveland responded

Thank you for sharing your experience!

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