Tom Wolfe
Tom Wolfe at Spitzer Kia Cleveland

Tom Wolfe

Service Manager

Spitzer Kia Cleveland

3414 Brookpark Road
Cleveland, OH 44134

4.7
24 Reviews
4.7

24 Reviews

Write a Review

Dealership Experience

7 yrs, 7 mos

24 Reviews of Tom Wolfe

December 19, 2025

Dealership Rating
Employee Rating

Great experience. We have got 3 cars from here and my neighbors got 2!! Would recommend!! More

by aconnally1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2025

Spitzer Kia Cleveland responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 13, 2025

Dealership Rating
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The dealership was very quick and thorough with my vehicle. Very professional and clean and as always very friendly. More

by samferguson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Marullo

Dec 13, 2025

Spitzer Kia Cleveland responded

Thanks for sharing your thoughts about your experience with Spitzer Kia Cleveland. We appreciate your business and hope to see you again soon!

December 10, 2025

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Employee Rating

They treated me with respect and went on a test ride and we found out the problem this is Kia on the west side of Cleveland Ohio . Now Kia on the Bedford auto mile did not test drive the vehicle causing us More

by Walls33355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2025

Spitzer Kia Cleveland responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 08, 2025

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I love there. They treat you like family. Service was fast and easy. Recommend it to all my friends More

by dangerwoman1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2025

Spitzer Kia Cleveland responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Kia Cleveland.

October 29, 2025

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Great service! Fast and efficent. Tom is the best to work with. Will be back for service. More

by ayanna.kapis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2025

Spitzer Kia Cleveland responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 03, 2025

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Employee Rating

Service was outstanding with a big Thank you to Tom Wolf and Michael Navarro. Brake pads and rotors replaced and car returned clean and brakes are excellen. This repair and oil change all in same day!Outsta More

by Judye370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Navarro Technician

Oct 03, 2025

Spitzer Kia Cleveland responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 03, 2025

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I went to the dealership for my 10am appt and was taken right away! Excellent service! Got in and got out in a timely manner! And most importantly a friendly staff! More

by argkon15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Belinda Frost , Rachel Lewis

Oct 03, 2025

Spitzer Kia Cleveland responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 10, 2025

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Employee Rating

Belinda Frost went above and beyond when servicing me. I also received help from Damon Swann and both were excellent going out of their way to assist me with anything I needed or any questions I had. More

by Tisdajahw123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Belinda Frost , Damon Swann

Sep 10, 2025

Spitzer Kia Cleveland responded

Belinda and Damon will be thankful to have received your positive feedback on their excellent assistance. We hope you feel welcome to visit us anytime you are in need of our services, we would be happy to help!

July 21, 2025

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Employee Rating

Mary Rosado is amazing! She listens, tries to work out a deal for you without making you feel ripped off. She gives you options and doesn’t sway you one way or another. She More

by mc.villalobos26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mary Hernandez, Michael Rosado , Nick from finance!!!

Jul 23, 2025

Spitzer Kia Cleveland responded

Thank you for your wonderful review! We strive for 100% customer satisfaction, and we are glad that our team took great care of you. Your continued business means so much to us. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

February 19, 2025

Dealership Rating
Employee Rating

George Woods was the type of salesman I was looking for. My son was a first time car buyer and George made the process smooth even in sub zero weather. He was out there starting cars, scraping windows to More

by Kevin McLaughlin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 21, 2025

Spitzer Kia Cleveland responded

Kevin, Thank you for taking the time to write this amazing review. Congratulations on the purchase of your sons new vehicle, we are honored that we were able to make his time worth the drive to our dealership. George will also be overly excited to hear you were so pleased with his wonderful customer service. We look forward to the next time we service your needs.

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