Tom Yerace
Tom Yerace at Ken Ganley Ford Norton

Tom Yerace | Page 3

General Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

4.6
35 Reviews
4.6

35 Reviews

Write a Review

35 Reviews of Tom Yerace

February 25, 2023

Dealership Rating
Employee Rating

No pressure everyone great and friendly. Love the experience can’t wait to buy another More

by rkennat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, Matt Palffy , Paul Asano

Feb 27, 2023

Ken Ganley Ford Norton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

Feb 28, 2023

Ken Ganley Ford Norton responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 13, 2023

Dealership Rating
Employee Rating

Outstanding group of people. Really enjoy. Working with these professional personnel. Scott Mike and countless others make this a great dealership. More

by Pjblues2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2023

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 20, 2023

Dealership Rating
Employee Rating

Great service department. The staff cares about customer support.?I am a very picky person and the staff still supports me. Kudos to Scott, Mike, Brea and everyone else. More

by Pjblues2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2023

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

Jan 23, 2023

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! If you have any further questions, please give us a call. We're always happy to help!

December 17, 2022

Dealership Rating
Employee Rating

From the moment I walked in the door every Associate was friendly and helpful. Tony got me set up on Fordpass and synched my phone. And pretty much the whole transaction. Emily you are delightful. So many More

by Nance.pfeil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, Tony Zuppe , Sorry if I missed someone

Dec 18, 2022

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Norton, we look forward to having you as one of our valued customers for many more years to come!

November 16, 2022

Dealership Rating
Employee Rating

This is my 4th purchase at Ganley. It starts with outstanding service from John Chapman the Sales Manager. Craig the Finance Manager. Franco makes the car-buying thing a breeze! If you More

by geneadrian54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Chapman , Franco D. Casalinova

Nov 16, 2022

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

September 25, 2022

Dealership Rating
Employee Rating

Best buying experience ever very personable service Aarron delivered my new truck to my house. Thank you.. More

by hartleymike1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Chapman , Aaron Forsythe

Sep 25, 2022

Ken Ganley Ford Norton responded

Mike, Thank you! Aaron and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Congratulations on your new truck! Thank you for choosing Ken Ganley Ford Norton.

August 11, 2022

Dealership Rating
Employee Rating

Tony was very helpful and made the process so easy! I LOVE my new Bronco! More

by Jbucceri13
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, Tony Zuppe , Jody Wheatley

Aug 11, 2022

Ken Ganley Ford Norton responded

Hi Justina! Thank you so much for your business and than you for the kind 5 star review! We hope you continue to love your Ford Bronco Sport and we look forward to your next visit!!

May 02, 2022

Dealership Rating
Employee Rating

Best sales and service completely satisfied Very smooth from the beginning to delivery time Love my new Ford More

by mschneides
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Chapman, Fulton Benya , Franco D. Casalinova

May 02, 2022

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to seeing you again!

April 30, 2022

Dealership Rating
Employee Rating

This is my fourth Ford from Ken Ganley Ford and from Desmond! They continue to provide the best customer service and make my vision a reality!! They truly go above and beyond for their customers 💖 More

by Sholm27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 02, 2022

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad Desmond was able to assist you with your fourth Ford. Congratulations!

April 18, 2022

Dealership Rating
Employee Rating

I couldn’t recommend this dealer, salesman, and general manager higher if I tried. If you want to work with someone that truly values your time, opinion, and what you have say…then this is your place! More

by bmorgan34
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Bomgardner

Apr 19, 2022

Ken Ganley Ford Norton responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Ken Ganley Ford Norton!

Apr 21, 2022

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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