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Tom Yerace
Tom Yerace at Ken Ganley Ford Norton

Tom Yerace | Page 3

General Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

4.8
44 Reviews
4.8

44 Reviews

Write a Review

44 Reviews of Tom Yerace

August 05, 2023

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Employee Rating

Very efficient knowledgeable and helpful. They had the selection that I was looking for and walked me through all the choices. More

by jason s
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tony Zuppe

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Aug 08, 2023

Ken Ganley Ford Norton responded

Congratulations on your new vehicle, Jason! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

July 11, 2023

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Employee Rating

Loved my mustang got a great price and it’s such a beautiful car thank you guys More

by John K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, John Chapman

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Jul 11, 2023

Ken Ganley Ford Norton responded

John, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 17, 2023

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Employee Rating

Joe the salesperson was great. Everyone from the sales manager to the service person I talked to was great had absolutely no issues with his dealership. More

by Clinton Hornik
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tom Stancil, Craig Douglas, John Chapman, John Kirchenbauer, Kevin Kneebusch, Matt Palffy , Joe Peticca

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Jun 19, 2023

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us, Clinton! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

June 05, 2023

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Employee Rating

The fastest and most pleasant experience buying a car I have ever experienced, I will buy the rest of my cars from here! More

by jasonhosey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas , Sean Pangburn

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Jun 05, 2023

Ken Ganley Ford Norton responded

Jason, Thank you! Sean and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

May 17, 2023

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Employee Rating

Got a great deal on my f150 they really took care of me I have now bought 3 cars from this dealership in the past 2 years I will definitely be back. The service department is also great I bring all my vehicl More

by John K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Chapman, John Kirchenbauer, Scott Spath, Matt Palffy, Brianna Worthington , Paul Asano, Deven Legg, Brandon Taylor-Mitchell

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May 17, 2023

Ken Ganley Ford Norton responded

John, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 24, 2023

Ken Ganley Ford Norton responded

Hi John, thank you so much for your positive comments about Ken Ganley Ford Norton! If you have any further questions, please give us a call. We're always happy to help!

April 27, 2023

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Employee Rating

Great team. Enjoyed working with all of them to purchase a car for my daughter More

by elykoj
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Brandon Taylor-Mitchell, Christian, Desmond

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Apr 28, 2023

Ken Ganley Ford Norton responded

Thanks for your feedback on your recent visit to our dealership. I'm glad to hear that our staff was able to assist you with choosing the perfect vehicle for your daughter and that you had such a positive experience. We hope your daughter will continue to enjoy her new vehicle!

May 01, 2023

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 06, 2023

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Employee Rating

Christian was a pleasure to work with. He got me into my desired car within my desired budget. I highly recommend working with him. More

by ridewestside
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Chapman, Kevin Kneebusch, Matt Palffy , Christian Rodriguez, Brandon Taylor-Mitchell

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Apr 07, 2023

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Christian delivered such a great experience!

March 09, 2023

Dealership Rating
Employee Rating

Top shelf service organization. Mike Robinson, Scott, Carl, James, Jim, Tim and all the folks treat me like I work at the dealership or am a family member.best of the best! More

by Pjblues2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Stancil, John Chapman, John Kirchenbauer, Fulton Benya, Scott Spath, Brianna Worthington , Paul Asano, Mike Hartley

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Mar 11, 2023

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Norton, we look forward to having you as one of our valued customers for many more years to come!

February 27, 2023

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Employee Rating

Top shelf dealership! These folks rock and take great care of me and my wife. More

by Pjblues2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Chapman , Christian Rodriguez, Brandon Taylor-Mitchell, John Chapman

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Feb 28, 2023

Ken Ganley Ford Norton responded

Here at Ken Ganley Ford Norton, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

Mar 02, 2023

Ken Ganley Ford Norton responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

February 25, 2023

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Employee Rating

No pressure everyone great and friendly. Love the experience can’t wait to buy another More

by rkennat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, Matt Palffy , Paul Asano

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Feb 27, 2023

Ken Ganley Ford Norton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

Feb 28, 2023

Ken Ganley Ford Norton responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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