Had bought a car from a mom-and-pop dealership took it to Nissan where John Brooks in service took us in to check it out. turns out it was a complete lemon we hurried rushed to return it then decided to look at Nissan of Elk Grove the car that I had originally liked was unavailable. Khanh Ho pulled out all the stops, found me another car that made me forget all about the first one😉 in order to make it happen. Thanks Tommy Davis, Vu Huynh and all who helped to get me into a safe certified dependable car that I love.. . Thanks Guys
I know where to go first next time Nissan of Elk Grove
"Kind and reassuring "
Had a wonderful experience with the Nissan dealership. I only planned on getting a diagnosis for my vehicle and was pleasantly surprised with the wonderful and understanding customer service I received. Without a warranty, I would not have been able to afford the repairs but Tommy Davis was really helpful and worked out a plan that I would be able to manage. Knowing that I can take my car back for any future problems and receive such high-quality service is very relieving. Would definitely recommend this dealership to anyone!
"excellent customer service on Mr. Tommy and John Brooks "
i just want to say that tommy davis and john brooks the way they treat me god bless them their
excellent customer servicewill make us come back to the dealer
great people at elk grove nissan
god bless you guys
from khalida j ahadzadah 925-421-4786
"Service on my 2016 pathfinder "
Took my car for its first service. I was a bit nervous because it's my new car. However, everything went good. From Eddie to Tommy. Tommy was amazing and got me on a extended warranty and maintenance plan.
"Real Customer Service!"
Brought my wife's car in for a jammed door handle and was greeted by two PROFESSIONAL Service Professionals. One being Tommy Davis and the other Jeff Stoughton. From the moment we walked in everyone was courteous, friendly and attentive. The transaction was smooth from the beginning to the end. I received phone calls with updates throughout the day, which was very helpful and thoughtful. Came to pick up my wife's car and was completely shocked at the level of detail that was given to it. Clean on the outside and immaculate on the inside. I thought this level of customer services was a thing of the past.
"Great customer service & a wonderful staff."
Ricky was very professional, polite, kind. When I dropped off my car for service and needed a rental he waited for me to return with my car rental & transfered my luggage to my rental car. Nissan has an awesome Staff. Thanks Shaye
"A few words can't describe my wonderful great experience. "
Anthony Glover is the best car saleman, I enjoyed my experience, I really appreciate his patience and understanding. In the middle of my car sale I had a furniture delivery, he waited for me (smiles). My friend Terry also brought a car from him and told me to go to Nissan & ask for Anthony Glover. Glad I did. Me & my Versa are very happy. My next car will be a Nissan by Anthony Glover. Thank you Shaye
"Happy with my New Car"
- David Bradley
Tommy Davis, Joe Luiz, and Kahn really helped me find the right vehicle at a good price. With my lower credit score, I did not think that I would be driving home. Got approved for a 2016 Nissan Sentra. Thanks Nissan of Elk Grove!
"Terrific Customer Services!"
- Travelin Kate
Jerry Reynolds, Carprousa, referred me to John, owner of Elk Grove Nissan.
After explaining to John Driebe, Elk Grove Nissan owner, my frustrated 10/2015 car buying experience with Future Nissan Roseville. He said he would introduce me to his staff to assist me with my 2010 Murano LE problem. Next morning, John follow through. Intructed staff to keep him informed to outcome of my visit. Marie Angulo and Tommy Davis listened to my car concerns and request for extended warranty on payments. Tommy completed extended warranty document included monthly payment. And sent me home in a free rental car to return next day after my Murano was checked out my the auto shop. Grateful, Kathy Berry
"Recall Repair, Extended Warranty, and Excellent Service"
I received a recall notice and scheduled an appointment. Making an appointment was easy and I was able to get the desired time so I did not have to take time off from work. The repair was made properly and in the promised amount of time. I was then approached by the service manager regarding my mileage and reminded that eventually my warranty would expire. I then spoke to Tommy Davis who clearly explained the available warranty extension options. Mr. Davis presented the warranty information in a professional manner without the hard sell. It was a very relaxed atmosphere and it made logical and financial sense to extend the warranty and I did so. I really liked that he made the plan affordable and he answered every question in detail; there were no simple yes or no responses. Elk Grove Nissan really tries hard to get it right every time I visit and they succeed...every time. Do yourself a favor and give them a try so you can experience the same excellence that I did. I rated all fives except for the Price but only because who wants to part with their money? I did get a great price though. :-)
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