My passion has always been customer service. Nothing makes me happier than seeing the smile on a customers face when they get the keys to their vehicle! All of my customers are my friends since day one.
Read more249 Reviews
Write a ReviewDealership Experience
5 yrs, 11 mos
Industry Experience
37 yrs, 11 mos
249 Reviews of Tommy Duvall
October 17, 2020
Easy process and good people. The only negative was vehicle was not fueled and on E when I drove off lot. Would like to have had a little fuel. vehicle was not fueled and on E when I drove off lot. Would like to have had a little fuel. More
Other Employees Tagged: Mr. Gallamore
October 05, 2020
The sales and financing staff was very extremely friendly, helpful and knowledgeable. This is the second truck I have purchased from Ferguson and will definitely consider purchasing from here again. friendly, helpful and knowledgeable. This is the second truck I have purchased from Ferguson and will definitely consider purchasing from here again. More
Other Employees Tagged: John Collins
July 27, 2020
Great people We have purchased several vehicles here and worked with several different people on each visit as well as with the service department. We gave been pl We have purchased several vehicles here and worked with several different people on each visit as well as with the service department. We gave been pleased and do recommend others. More
Other Employees Tagged: Greg MCGINNIS, TJ, Richard
June 27, 2020
Had shopped for a week before purchasing a 2013 Ram at Ferguson. Dealt with a dozen dealers but Ferguson was, by far, the best. Vehicle was priced well below market average. Our salesman, Tommy Duvall, w Ferguson. Dealt with a dozen dealers but Ferguson was, by far, the best. Vehicle was priced well below market average. Our salesman, Tommy Duvall, was honest, helpful, and knowledgeable. He went the extra mile, researching vehicle specs and answering our many phone calls/questions. Next time we need a vehicle, we’ll buy from Ferguson. More
Other Employees Tagged: Jeff Arnold
June 25, 2020
Purchased a 2019 F150 I purchased a used 2019 Ford F150 from Ferguson. All of my interactions with the salesperson before and during the sale were positive. He (Tommy I thi I purchased a used 2019 Ford F150 from Ferguson. All of my interactions with the salesperson before and during the sale were positive. He (Tommy I think?) did a great job and I wouldn't hesitate to buy another vehicle from him. The one negative about the experience is that upon inspection the truck was missing some accessories that I was not told about previously. We negotiated through texts and agreed on a price beforehand, but when I inspected the truck I found out that the factory floormats were missing and the vehicle was missing one of the two factory key/fobs. I brought this up to the salesman and he gave me a set of rubber floormats which took care of that, but I was told nothing could be done about the key/fob. He told me that it would not be a problem for me to go online and purchase one myself for about $75. Now that I have the truck I have found out that it's not that easy. My local Ford dealership won't program any other fob other than the OEM ones they sell, which is around $400. If I had known that, I would have asked that that the price be reduced some to make up for that. Probably my fault for not insisting on it then and there, but we had already agreed on a price and I was just a little disappointed that those things were not included in the vehicle description online or explained to me prior to the sale. More
June 17, 2020
Great service! The team at Ferguson made the entire process fast and easy. They made sure that I was informed of all options in order to get the best deal. process fast and easy. They made sure that I was informed of all options in order to get the best deal. More
Other Employees Tagged: John Collins , Ryan in Finance! He’s great!
June 16, 2020
Awesomeness Tommy and Jared were amazing helping us find a vehicle for my daughter. We are so happy with our new car! I can't recommend them enough! Tommy and Jared were amazing helping us find a vehicle for my daughter. We are so happy with our new car! I can't recommend them enough! More
Other Employees Tagged: Jared