My passion has always been customer service. Nothing makes me happier than seeing the smile on a customers face when they get the keys to their vehicle! All of my customers are my friends since day one.
Read more248 Reviews
Write a ReviewDealership Experience
5 yrs, 11 mos
Industry Experience
37 yrs, 11 mos
248 Reviews of Tommy Duvall
April 04, 2020
Everybody was Awesome. From Manager to Finance, everybody was great. Tommy is a fair and honest salesman. They truly went above and beyond for customer service. The LAST From Manager to Finance, everybody was great. Tommy is a fair and honest salesman. They truly went above and beyond for customer service. The LAST color I wanted was blue...... and I drove home a blue truck.... I don't believe you can get a more fair deal anywhere in town. More
March 24, 2020
As always, superior service and accommodations from an outstanding group! It’s the reason we are return customers in the car purchasing segment of the company. outstanding group! It’s the reason we are return customers in the car purchasing segment of the company. More
Other Employees Tagged: Gary Burton, Randy Wiyninger, Ronnie Schulz , Chris Bechtel, James Beneventi, Mark Dragg, Michael Hronopulos, Greg MCGINNIS
March 18, 2020
Smooth purchase Tommy was great to work with, he made the process smooth and enjoyable. Only issue we have is the finance person did not verbally disclose the charge Tommy was great to work with, he made the process smooth and enjoyable. Only issue we have is the finance person did not verbally disclose the charge for the tire and dent warranty. We did notice the amount charged on the paperwork but it was never verbally disclosed. That made us feel like he was just trying to slip it in. Other than that everything else was great. Still giving 5 stars for Tommy. More
January 16, 2020
This was the easiest experience I have ever had buying a car! From the initial contact with the salesman to getting the financing - all extremely professional! Will definitely refer friends to this dealer. car! From the initial contact with the salesman to getting the financing - all extremely professional! Will definitely refer friends to this dealer. More
Other Employees Tagged: Melissa Jennings, Kevin Lindsay, Ethan in Finance is amazing!
January 13, 2020
Very friendly, quick and easy. I went to the Ferguson GMC dealership to look at a 2020 sierra 1500 that I saw advertised on line. The truck was the exact truck - sticker number as I went to the Ferguson GMC dealership to look at a 2020 sierra 1500 that I saw advertised on line. The truck was the exact truck - sticker number as the one that was listed on line. The price was the same as listed. There was no bait and switch. I was offered a fair trade-in for my vehicle and I bought the truck. This was a very positive, friendly and professional transaction from start to finish. Extremely positive experience with everyone involved. Thank you to Ferguson GMC and to you Tommy Duvall Salesman. More
January 01, 2020
Friendly atmosphere They exceeded expectation over other dealerships. Found dealership on the internet and made a phone call. Decided to drive 152 miles and check them ou They exceeded expectation over other dealerships. Found dealership on the internet and made a phone call. Decided to drive 152 miles and check them out. We had a Tahoe and was trying to update. They had the vehicle for us and we were able to agree on a price More
Other Employees Tagged: Justin Calloway
December 17, 2019
I have bought 3 cars and love them. They are always nice and extremely helpful. Tommy helped put us in the perfect vehicle for me and really made it a positive experience. My wife and I They are always nice and extremely helpful. Tommy helped put us in the perfect vehicle for me and really made it a positive experience. My wife and I will always buy from them. More
Other Employees Tagged: Jeff Adams
November 30, 2019
Tommy Duvall made our car shopping experience the best. It was a quick and easy process and he took great care of us. Thanks for helping us get our son get his first, sweet ride! It was a quick and easy process and he took great care of us. Thanks for helping us get our son get his first, sweet ride! More
October 10, 2019
great experience...! I had a great experience with this dealership,, thx tommy duvall you were an excellent salesman you help me with everything I needed and the unit that I had a great experience with this dealership,, thx tommy duvall you were an excellent salesman you help me with everything I needed and the unit that I bought it was like he described thx again.. More
October 04, 2019
Very good Very knowledgeable of the product the sell attentive to the customer, pleasant to work with. All employees were customer oriented, and made us feel ve Very knowledgeable of the product the sell attentive to the customer, pleasant to work with. All employees were customer oriented, and made us feel very comfortable about the deal. More