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![Tommy Duvall at Ferguson Buick GMC](https://cdn-user.dealerrater.com/images/dealer/5161/employees/e86bfa597613.jpg)
My passion has always been customer service. Nothing makes me happier than seeing the smile on a customers face when they get the keys to their vehicle! All of my customers are my friends since day one.
Read more254 Reviews
Write a ReviewDealership Experience
6 yrs
Industry Experience
38 yrs
254 Reviews of Tommy Duvall
August 17, 2021
Purchased a 2016 Sierra slt this past Saturday, Tommy Duvall and the tech at their service center went above and beyond for us! Couldn't be happier with our purchase! Thanks guys!🤗 Duvall and the tech at their service center went above and beyond for us! Couldn't be happier with our purchase! Thanks guys!🤗 More
Other Employees Tagged: Service tech!
August 07, 2021
Pleasure to work with the Ferguson Team! Communication was superb, and professionalism was top notch! I am very pleased with my purchasing experience. Highly recommended. was superb, and professionalism was top notch! I am very pleased with my purchasing experience. Highly recommended. More
June 21, 2021
I purchased a 2011 Chevrolet Silverado. The tail lights were illegal and vehicle should not have been sold with these aftermarket lights. A big chunk if tread missing from rear wheel, which was plugged. were illegal and vehicle should not have been sold with these aftermarket lights. A big chunk if tread missing from rear wheel, which was plugged. I have pictures, of both. The vehicle started to sputter and would not go over 40 mph. I took vehicle back in and was told it was fixed. IT WAS NOT! I was lied to. The engine code was "reset", vehicle worked for about 200 miles. Now doing same thing. After market exhaust was not looked at and properly fixed. Vehicle is driveway ornament!!!! Lets go ahead and mention the crack in the 22 inch rim. Would not hold air. Kept going flat every three to four days. I had to replace the rims and tires. Thank god Facebook marketplace! I fixed lights myself. Oh, headlights and tail lights. Head lights pointed at the ground and stripped, so they could not be adjusted. Never any follow up to check and see how vehicle was running!! I am part of a state union and will definitely tell others never buy from Ferguson, unless my car gets fixed!! More
June 04, 2021
Professional service and answered all my questions very thoroughly. The sales team and finance work hand in hand to get me taken very quickly and accurately. thoroughly. The sales team and finance work hand in hand to get me taken very quickly and accurately. More
Other Employees Tagged: Randy Wiyninger, John Collins, Ronnie Schulz , James Beneventi, Justin Calloway, Kenneth Dusang, Terry Epperson, Travis Houck, Colby Johnson
May 13, 2021
Car was taken to repair and excellent estimate of time to accomplishment the repair The people at the repair desk were all very friendly and kind. The service was excellant accomplishment the repair The people at the repair desk were all very friendly and kind. The service was excellant More
Other Employees Tagged: Kevin Lindsay
April 26, 2021
Everybody was friendly! They made my new vehicle buying experience very pain free! My sales person was great and the lady that helped me in finance was super! experience very pain free! My sales person was great and the lady that helped me in finance was super! More
Other Employees Tagged: John Collins , Julie Aultz 5 stars
March 09, 2021
Tommy was super helpful during my quick visit. He answered every question we had about the truck and we ended up buying it the next day! answered every question we had about the truck and we ended up buying it the next day! More
Other Employees Tagged: Randy Wiyninger
March 04, 2021
We were searching for a particular car. Tommy D made our purchase smooth and simple. He went above and beyond. Highly recommend! Thank you much. purchase smooth and simple. He went above and beyond. Highly recommend! Thank you much. More
Other Employees Tagged: Sean Stuart
February 18, 2021
The sales team was great at Ferguson, Norman. The selection of vehicles on their lot far surpassed other dealerships that we looked at on our way to Ferguson! We are SO GLAD that we ended up going on selection of vehicles on their lot far surpassed other dealerships that we looked at on our way to Ferguson! We are SO GLAD that we ended up going on to Ferguson before we settled for a car we didn't really want! AND our Ferguson sales person was LEAGUES above any other sales person at the other dealerships! More
Other Employees Tagged: John Collins , Gage Burnett
February 06, 2021
Excellent! Tommy Duvall assisted in every aspect to make sure I had a great experience before I even arrived at the dealership. Highly recommend! I’ve told all my friends and family - ⭐️⭐️⭐️⭐️⭐️ sure I had a great experience before I even arrived at the dealership. Highly recommend! I’ve told all my friends and family - ⭐️⭐️⭐️⭐️⭐️ More
Other Employees Tagged: John Collins
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