Tommy Hancock | Page 7

I won’t go anywhere else! They are the best in every department…awesome people! Hands down the best sales, Finanal…Hannah is amazing. Service department is ready for me and they do whatever they need to department…awesome people! Hands down the best sales, Finanal…Hannah is amazing. Service department is ready for me and they do whatever they need to do in a timely manner. It’s just the way they all get along and you feel like you’re visiting friends there. I’m so glad I shopped around and found Lugoff Toyota. Best move I ever made. Thanks everyone at Lugoff Toyota for your great customer service in every part of your dealership. Your owner should be very proud to have you all there…and a raise for everyone! ;) Well I hope you get it…You do seriously deserve it and You’re welcome if you do get it. Good people need to know in a way that really helps them. Words are nice, but today money is what really says you’re so appreciated and doing a wonderful job. So if you’re looking for a great place to get your next car this is it! Lugoff Toyota! Do come in and see what I mean. I’m sure you will be glad you found them as well. More

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I went in to get my oil changed. The process of them keying my info in was very fast. Normally at other Toyota dealerships I’ll be waiting for hours for a basic oil change. On yesterday i was there mayb keying my info in was very fast. Normally at other Toyota dealerships I’ll be waiting for hours for a basic oil change. On yesterday i was there maybe an hour and was given a voucher for a free car wash.. You can’t beat that More

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Best place ever 🥰always friendly and simply great always better than competitors service immaculate my place forever better than competitors service immaculate my place forever More

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The staff at Logoff Toyota are very curiosity, friendly, helpful and nice. That’s why I keep beininging my car in for service. helpful and nice. That’s why I keep beininging my car in for service. More

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Scheduled an 80K appointment with MR Hancock for 1:00 PM TUE, 31 AUG. Arrived 10 min early & precisely at 1:02 PM mechanic moved car to service bay. Can't top that! Waiting area clean, comfortable with D TUE, 31 AUG. Arrived 10 min early & precisely at 1:02 PM mechanic moved car to service bay. Can't top that! Waiting area clean, comfortable with Discovery Channel playing on TV. MR Hancock stop by to give an update on service's progress. Buggy needed wheel alignment service so I requested wheel balancing. Less than 2 hr after arriving car was finished. Unquestionably... A+ for MR Hancock, mechanics & Lugoff Toyota! More

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Another wonderful experience in the Service Department. Very professional and efficient. All the Service Department Staff is amazing. Leanne Thompson Very professional and efficient. All the Service Department Staff is amazing. Leanne Thompson More

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Service advisor knowledgeable and great to deal with. The service personnel seem to be genuine and helpful, with a desire to help his clients with their needs service personnel seem to be genuine and helpful, with a desire to help his clients with their needs More

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I have been coming to this Toyato shop for at least 3 years. Tommy Hancock has been my representative. Excellent I must say. Very impressive worker. Yes as long as he is there it is a joy to work with hi years. Tommy Hancock has been my representative. Excellent I must say. Very impressive worker. Yes as long as he is there it is a joy to work with him. We have become a working friend. He is the representative and I am the buyer. More

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I can't recall a bad experience, just excellence. The service team had been consistently helpful and not pushing extra services, though so keeping me informed. I like to wrench on most of my 4Runner's n service team had been consistently helpful and not pushing extra services, though so keeping me informed. I like to wrench on most of my 4Runner's needs myself. I've found the team equally willing to hero and answer questions regardless of if it's then or me under the hood. I also appreciate that they've always been willing to let me speak directly with the mechanic who is/has worked on the vehicle. Addituonslly, sometimes I want them to do the work in order to get a second set of eyes across the entire truck or if the task is beyond me. I appreciate that they don't require me to use their fluids etc, so I save a lot on some services by bringing my own items which match the user manual requirements. In all, I recommend them if you specifically need to go to a dealer. More

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Tommy Hancock excellent service advisor and wait time reasonable dealership service department does not answer telephone but yet requires an appointment for service several days to set up an appointment reasonable dealership service department does not answer telephone but yet requires an appointment for service several days to set up an appointment More

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