Tony Cole | Page 3

Treated very well on my first time visit. Detailed FSS B 52160 sevice information shared with me. Service completed in a reasonable amount of time. Only problem: When I arrived home I che Detailed FSS B 52160 sevice information shared with me. Service completed in a reasonable amount of time. Only problem: When I arrived home I checked under hood and front Engine Cover right side clip was broken off. Metal portion of left side clip off of mount & laying on air cleaner hose. Using Super Glue gel, I've glued right clip mount to engine cover & reinstalled left clip to engine cover. My vehicle is old, with high miles but in excellent condition. Even though my GLK350 is not a high priced unit, it should be treated with care. ALSO: I was advised Mercedes Benz of Salem provided a complementary wash & vac, which was not performed. More

by larrycrooker Verified Customer Verified Customer

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Always friendly and professional. They communicate very well and also recommend tune ups and upgrades for the best of your vehicle. They communicate very well and also recommend tune ups and upgrades for the best of your vehicle. More

by ADRIANMACEIALG Verified Customer Verified Customer

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Tony at Mercedes of Salem has been great at getting my vehicle fixed and my Mercedes back on the road. Thank you Tony! vehicle fixed and my Mercedes back on the road. Thank you Tony! More

by DRELMOREPSYD Verified Customer Verified Customer

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Everybody at the dealership made me feel important. They were knowledgeable, courteous, and respectful. My questions were answered quickly and fully. They were knowledgeable, courteous, and respectful. My questions were answered quickly and fully. More

by DAVE_MENSER Verified Customer Verified Customer

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I’ve been taking my GLE SUV to Mercedes-Benz of Salem for several years now and they always provide excellent customer service and take great care of my vehicle. Thank you Don and Tony for the great custom several years now and they always provide excellent customer service and take great care of my vehicle. Thank you Don and Tony for the great customer service More

by Charity Verified Customer Verified Customer

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Great service… fast! Everyone friendly and helpful! Waiting area comfortable and great coffee as well! Everyone friendly and helpful! Waiting area comfortable and great coffee as well! More

by AMSELMACKIE Verified Customer Verified Customer

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Top notch. Kind. Consider it an attentive. I take good care of you and do a promptly completely and professionally. Kind. Consider it an attentive. I take good care of you and do a promptly completely and professionally. More

by RANDY69 Verified Customer Verified Customer

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Communication was a little lacking…. We went to pick up the vehicle because they said it was done and got there to pick it up two days later and it was not ready. We went to pick up the vehicle because they said it was done and got there to pick it up two days later and it was not ready. More

by Ed Verified Customer Verified Customer

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I appreciated the quick service and ride to work. Customer service was great. Thanks for coupon Customer service was great. Thanks for coupon More

by m5cowan Verified Customer Verified Customer

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This team traditionally goes above and beyond. I love that my car is clean and vacuumed when it’s returned. I love that my car is clean and vacuumed when it’s returned. More

by adam.anundi Verified Customer Verified Customer

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