Tony Femiano | Page 10

Praises Rafael was friendly and very helpful in assisting me with choosing a vehicle with the features I wanted. He even let me know that if there wasn't a Rafael was friendly and very helpful in assisting me with choosing a vehicle with the features I wanted. He even let me know that if there wasn't a car on the lot with the exterior and interior color and features that I wanted, he would have one sent from another dealership. He was thorough in explaining details about the car so that I was comfortable with driving it. More

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Sean Pieper & David Mach are FAB!!! I went in for an oil change and Dave usually helps me out. I told him my lease was ending and though I wanted to extend it was told by the finance pe I went in for an oil change and Dave usually helps me out. I told him my lease was ending and though I wanted to extend it was told by the finance people in CA that wasn't possible. My concern was my shaky financial situation from a health issue that occurred almost 2 yrs ago. The bottom line is Dave told me he would set me up with the right people that would make it happen....and sure enough, it did. I spent most of my time at Sean Piepers desk making my sales calls and checking my emails while he had a team work on getting my lease approved!! He is such a pleasure, a real gentleman. Sean had the nicest, calming influence as I was concerned that I was going to be stuck, thank you again Sean, as well as Tony and Mark. I drove away in my new Pacific Blue Hyundai, my third since moving to AZ in 2003, once again a happy girl! I referred one of my best friends here and she was thrilled with her service and the great team. Thank you all, I so appreciate your going the extra mile for me. Mary McKenzie More

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My Review of Earnhardt Hyundai North Scottsdale I needed a new car as mine was 15 years old. I went to Hyundai first with a list of options I needed. Rafael Felix suggested a Santa Fe Sport Turbo wo I needed a new car as mine was 15 years old. I went to Hyundai first with a list of options I needed. Rafael Felix suggested a Santa Fe Sport Turbo would be a good fit for me. I drove the car, and it rode beautifully. As this was the first car I tried, I went to other dealerships and drove different vehicles. I kept telling my husband I really liked the Santa Fe Turbo. Several days later, I went back to Hyundai to talk with Rafael Felix. I teased him and told him I was one of the 3 percent who came back to buy. Rafael is a kind, calm, relaxing person to deal with. He is so patient and answerd every little question I asked. I so enjoyed working with him. He worked out a good deal for me, and when I told him I wanted the red turbo Santa Fe, which was not on their lot, Rafael went out of his way and had one delivered the next day. I cannot say enough kind things about Rafael. When I need another car, I would like him to be the person who works with me. I would recommend him 100 percent as a sales person. Sandee Swain More

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Every aspect of our interaction was unprecedented. They were up friendly, professional, and highly efficient .... simply phenomenal! Thanks to all of you. With our sincere gratitude. Joe & Terry Colosimo were up friendly, professional, and highly efficient .... simply phenomenal! Thanks to all of you. With our sincere gratitude. Joe & Terry Colosimo More

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I drove 400 miles from So Cal to get the great price and service I wanted. Drew Gabler worked hard to make me an incredible deal. Mike Smith has been absolutely amazing with his service getting Hyundai's B service I wanted. Drew Gabler worked hard to make me an incredible deal. Mike Smith has been absolutely amazing with his service getting Hyundai's BLUELINK up and running in my Elantra. I strongly recommend giving Drew Gabler a call at North Scottsdale Hyundai if you are considering purchasing a car. The experience from test drive through post-purchase service has been extraordinary. Thank you to the entire North Scottsdale Hyundai team! More

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After buying vehicles for several years, I can honestly say my visit to your dealership was the best experience I have ever had. I intended to just browse through your inventory to get an idea of what I w say my visit to your dealership was the best experience I have ever had. I intended to just browse through your inventory to get an idea of what I was looking for. But your friendly, courteous, professional staff made it so easy to make up my mind, that I bought a vehicle that day. Thank you for changing the way people view car dealerships, and making car buying very pleasant. More

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It all boils down to this...amazing customer service. Tony Femiano, General Sales Manager, managed somehow to say "yes" to all I asked for, making sure my car buying experience was a positive one. James Tony Femiano, General Sales Manager, managed somehow to say "yes" to all I asked for, making sure my car buying experience was a positive one. James Orosco came highly recommended to me by a dear friend...she was right to recommend him. James was honest, communicative and did everything possible to put me and my son into the right car at the right price. He went out of his way to help me - staying late, driving to my 79 year old father's home and helping him with the paper work, finding me rebates to lower the price, texting me and keeping me informed every step of the way. I couldn't be more pleased. If you are looking for a positive car buying experience, then this is the dealership and this is the salesperson for you. More

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Tony and Sean went out of their way to give me great service. They were warm and friendly and very attentive to my needs and concerns. It was a great experience! service. They were warm and friendly and very attentive to my needs and concerns. It was a great experience! More

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Excellent Service, friendly Environment , warm welcome, 100 percent Satisfied! ! Great job team... Def will recommend you to friends and family. Thank you so much for everything you did for me. Stacia 100 percent Satisfied! ! Great job team... Def will recommend you to friends and family. Thank you so much for everything you did for me. Stacia McClure More

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I had the pleasure of working with Drew Gabler and Tony Famiano in the purchase of my new Sonata. I had a number of unusual factors that I thought would make it impossible to purchase a new car so I had o Famiano in the purchase of my new Sonata. I had a number of unusual factors that I thought would make it impossible to purchase a new car so I had originally gone into the dealership to purchase a used vehicle. Drew and Tony were so committed to helping me find the best solution for my circumstances, I felt they treated me like family. Their dedication to customer service is like nothing I've seen before: they are courteous, solution-oriented, and completely dedicated to achieving the best results for their customers. They were supportive and demonstrated the highest level of integrity. I was able to get a new car instead of a used car, and the financing terms are reasonable. Due to the professionalism of Drew and Tony, I am recommending them, and Earnhardt Hyundai, to all my friends in need of cars. More

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