Tony Lang | Page 40
Service Advisor
Ferman Chevrolet Tarpon Springs
43520 US Hwy 19 N
Tarpon Springs, FL 34689
1,273 Reviews
Write a ReviewIndustry Experience
14 yrs, 10 mos
1273 Reviews of Tony Lang
October 19, 2023
I bought a 2003 Chevy Traverse. I was very happy with our sales person and the experience we had. Thank you CJK Dunedin, Fl. I was very happy with our sales person and the experience we had. Thank you CJK Dunedin, Fl. More
Other Employees Tagged: Chance Hatcher, Bogi Enkh, Steve Kikta
October 17, 2023
My experience from Sales to Parts Depr to Collision Center had been amassing and impeccable!! Center had been amassing and impeccable!! More
Other Employees Tagged: Coleton Reece, Chance Hatcher, Todd Ullestad, Kyle Steger, Steve Kikta , Neil Mendes, Billy Monteverde, Franco Otiniano, Brett Wheaton
October 14, 2023
Appointment 9am. Called for problem with steering message on console went in spoke to Tony who stated "Oh we don't have time to look into that today." I like most pe Called for problem with steering message on console went in spoke to Tony who stated "Oh we don't have time to look into that today." I like most people didn’t want to tell Tony your staff was given problem on phone and booked this appointment. He said he could change oil and cabin filter that I had asked for when phoning dealership. At approximately 12pm I asked him what was happening as my daughter and myself were still here, He looked at me with a perplexed facial expression and then he stated that the staff had to have lunch. Can you imagine not getting the actual issue you went in for dealt with and just getting a simple service in over 3hours. When I finally told him I wanted to go he said they were finishing up and printed me out my bill for 166.00 he proceeded to give me a 10% rebate for the bad service. Tony I am 64 yrs old 16.00 will not give me back 3.5 hours of my life. Given with the bill was an over two thousand dollar estimate for work he felt was impairitive and upcoming, no mention of the steering when I asked about the original issue he said he didn’t know. Needless to say I'm never ever going back. Jiffy Lube does what you made me wait over 3hours for in less than 15 minutes. Your owner needs to speak with you and your staff. More
October 10, 2023
You didn't figure it out. I paid$ to advise with no answer as to how to fix. Gonna chat w/Mgr Re giving me $$ back.. as you charged me didn't fix anything that you said you di I paid$ to advise with no answer as to how to fix. Gonna chat w/Mgr Re giving me $$ back.. as you charged me didn't fix anything that you said you did.. await my call.. More
Other Employees Tagged: Coleton Reece, Chance Hatcher, Todd Ullestad, Kyle Steger, Steve Kikta , Amy Eaton, Neil Mendes, Billy Monteverde, Robs replacement ..Amy.... was not for coming
October 06, 2023
Great, speedy, and kind customer service, the technicians exhibited patience and were very straightforward and upfront about the status of the repair. However, I ended up with a crack along my windshield tha exhibited patience and were very straightforward and upfront about the status of the repair. However, I ended up with a crack along my windshield that wasn’t there before. I would have appreciated some honesty there and maybe a free repair since it wasn’t my doing. Otherwise fantastic service. More
Other Employees Tagged: Steve Kikta , Amy Eaton, Neil Mendes, Colton Dodson dealt with me at first and was very friendly!
October 05, 2023
Your staff was very pleasant and helpful to work with. We liked the SUV and it was as advertised. We bought it! We liked the SUV and it was as advertised. We bought it! More
Other Employees Tagged: Tracy Buczkowski , Dan Foster
October 03, 2023
My husband was in ICU and my FOB was lost and I couldn't leave, they literally drove the paperwork for me to sign not only once but twice, Amy and the whole team their was top notch and definitely will be i leave, they literally drove the paperwork for me to sign not only once but twice, Amy and the whole team their was top notch and definitely will be in my mind when I'm ready to upgrade to another car again!! 5 🌟 stars all across the board!!! More
Other Employees Tagged: Steve Kikta , Amy Eaton, Neil Mendes
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