Tony Nguyen
Tony Nguyen at Greenway Kia West

Tony Nguyen

Service Advisor

Greenway Kia West

3407 West Colonial Dr
Orlando, FL 32808

4.5
30 Reviews
4.5

30 Reviews

Write a Review

30 Reviews of Tony Nguyen

June 26, 2025

Dealership Rating
Employee Rating

Tony service rep has always provided top notch service even when you have another service rep working with you, he always inputs information that works in your favor best for the car or financially worth More

by CARRIE.G153
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brett Sopocy, Jesse Martins

June 25, 2025

Dealership Rating
Employee Rating

I had an Excellent Service I went to the Wrong Dealer For A Recall, But I spoke to Tony and he accept to help me with my car. I was so happy. Thanks for the Great Service. More

by Serranonancy783
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Diego Barroso, Paula Chavez

June 20, 2025

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The staff was very impatient, they acted as if they didn't want to be bothered. When I asked questions regarding my vehicle they were servicing. They had my car 2 days before they checked it out and th More

by SKYLERSGMOM
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Mark Foster

Jun 24, 2025

Greenway Kia West responded

Thank you for your honest feedback, and I’m truly sorry to hear about your recent experience. We never want our customers to feel ignored, rushed, or disrespected, and we apologize for the delay in checking your vehicle and the condition it was returned in. Your concerns are being taken seriously, and we’d appreciate the opportunity to speak with you directly to make this right. Please reach out to our service management team so we can properly address the situation and work toward a better experience for you. —Greenway Kia West Service Team

June 19, 2025

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Great service at greenway Kia west smooth operation service teams very helpful i recommend everyone to go there for services More

by faridaf12
Service Price Transparency
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Recommend Dealer
Yes
Jun 24, 2025

Greenway Kia West responded

Thank you so much for the 5-star review, Farida! We’re so glad to hear you had a smooth and positive experience with our helpful service team at Greenway Kia West. Your recommendation means the world to us, and we’re always here to provide the same great service whenever you need us. See you next time! —Greenway Kia West Service Team

June 17, 2025

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I think they got it right this time, thank you very much good job so far it's good 👍 More

by Coopertyrone1953
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lou Bester

Jun 24, 2025

Greenway Kia West responded

Thank you for the 5-star review, Tyrone! We're glad to hear things went right this time and that you're satisfied with the service. We appreciate your trust and kind words—it means a lot to us here at Greenway Kia West. We’ll keep working hard to deliver great experiences every time. See you next visit! —Greenway Kia West Team

June 14, 2025

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Very polite and knowledgeable service! Quick and efficient check out! Relaxing waiting space! Thank you KIA! More

by dmauk88
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Recommend Dealer
Yes
Jun 24, 2025

Greenway Kia West responded

Thank you for the fantastic 5-star review! We're so glad to hear you had a polite, knowledgeable, and efficient service experience at Greenway Kia West. It’s great to know you also enjoyed our relaxing waiting area—we want every visit to be as comfortable as it is convenient. We appreciate your kind words and look forward to welcoming you back! —Greenway Kia West Service Team

June 09, 2025

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Always a complete job with attention to detail. Advisor always provides updates along the way. More

by Lisa Blake
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Recommend Dealer
Yes
Jun 10, 2025

Greenway Kia West responded

Hi Lisa, Thank you for the kind words! We’re so glad to hear Tony took great care of you and kept you updated throughout the process. At Greenway Kia West, we take pride in delivering quality work with attention to detail. We truly appreciate your continued trust and look forward to seeing you again! Best regards, The Greenway Kia West Team

June 06, 2025

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It was good and fast service. He was kind and wxcellwnr job. Will come back to Tony. More

by kcarbonel
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Recommend Dealer
Yes
Jun 10, 2025

Greenway Kia West responded

Hi Kcarbonel, Thank you for the 5-star review! We’re so glad to hear you had a great experience with quick service and kindness. Tony will be thrilled to know you’ll be coming back to see him—we agree, he does excellent work! We appreciate your trust in Greenway Kia West and look forward to seeing you again soon! Best regards, The Greenway Kia West Team

June 05, 2025

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Employee Rating

Worst service department I've ever experienced. Can't fix an issue with "carplay". It's been 2 years. They blow you off. Don't return phone calls. Don't return texts. Very bad business practice More

by Vac13
Service Price Transparency
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Service Time
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Recommend Dealer
No

Other Employees Tagged: Mark Foster

Jun 10, 2025

Greenway Kia West responded

Hi Vac13, We’re very sorry to hear about your ongoing frustration and sincerely apologize for the poor experience you've had with our service department. This is certainly not the standard we hold ourselves to at Greenway Kia West, and we understand how upsetting it must be to deal with an unresolved issue for such a long time. We take your feedback seriously and would appreciate the opportunity to make this right. Please reach out directly to our service management team at (insert direct phone number or email) so we can personally review your case and find a solution. Thank you for bringing this to our attention. Sincerely, The Greenway Kia West Team

June 02, 2025

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Everything was done within the time frame and explain what they did to the car very detailed More

by carlos.fernandez5
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Recommend Dealer
Yes
Jun 10, 2025

Greenway Kia West responded

Hi Carlos, Thank you for the great 5-star review! We're glad to hear everything was completed on time and that our team provided a detailed explanation of the work done on your vehicle. At Greenway Kia West, we believe clear communication is key to great service. We appreciate your trust and look forward to seeing you again! Best regards, The Greenway Kia West Team

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