Tony Nguyen | Page 7

Greenway Kia West responded

I’m very sorry to hear about the warning signals you experienced after your visit. That’s not the experience we want for you, and I’d like to review this situation personally to make things right. Please contact me directly at markfoster@greenwayauto.com with your visit details so I can investigate further and assist you. — Mark Foster, Service Manager

Greenway Kia West responded

I’m very sorry to hear about your experience during your first visit with us. What you described is concerning, and I’d like the opportunity to review your service personally to ensure everything was handled properly. Please reach out to me directly at markfoster@greenwayauto.com so I can investigate further and work toward making this right. — Mark Foster, Service Manager

Greenway Kia West responded

“Thank you for the 5-star review! We’re glad the drive was worth it and that your car feels like new after service. Keiara will be happy to know her professional and kind care made a difference. At Greenway Kia West in Orlando, our Kia service center is focused on keeping every vehicle performing its best—with a little extra comfort like fresh coffee while you wait. We look forward to serving you again! — Mark Foster, Service Manager · markfoster@greenwayauto.com

Greenway Kia West responded

Thank you for the 5-star review! We’re glad to hear that Tony is always friendly, knowledgeable, and committed to making sure everything is just right. At Greenway Kia West in Orlando, our Kia sales team takes pride in providing expert guidance on both our vehicles and services so every guest feels confident and cared for. We truly appreciate your trust and look forward to welcoming you back! — Anas Lazaar, General Sales Manager · anaslazaar@greenwayauto.com

Greenway Kia West responded

Thank you for your 5-star review! We’re so glad to hear that Keiara has provided you with incredible service from day one. At Greenway Kia West in Orlando, our Kia service center is committed to long-term care and earning your trust so you’ll always feel confident bringing your vehicles to us. We truly appreciate your loyalty and look forward to serving you again! — Mark Foster, Service Manager · markfoster@greenwayauto.com

Greenway Kia West responded

Thank you for your 5-star review! We’re glad to hear you had a great experience at our dealership and that Tony was both helpful and prompt throughout the process. At Greenway Kia West in Orlando, our Kia sales team is dedicated to making sure every guest feels supported and valued. We appreciate your kind words and look forward to welcoming you back! — Anas Lazaar, General Sales Manager · anaslazaar@greenwayauto.com

Greenway Kia West responded

Thank you, Sandvp, for your 5-star review! We’re glad our team was able to be friendly and flexible with your schedule, and we’re especially happy to hear that Yassine provided incredible, patient service while helping you find the right vehicle. At Greenway Kia West in Orlando, our Kia sales team is committed to making every car-buying experience smooth, supportive, and stress-free. We appreciate your recommendation and look forward to welcoming you back! — Anas Lazaar, General Sales Manager · anaslazaar@greenwayauto.com

Greenway Kia West responded

Hi, Thank you for the kind words and 5-star review! We’re so glad Brett provided the support and guidance you needed to make your car buying experience smooth. At Greenway Kia West, we’re committed to delivering excellent service at our Kia dealership, and it’s wonderful to know Brett delivered on that promise. We truly appreciate your trust and look forward to helping you again in the future. Sincerely, Anas Lazaar General Sales Manager Greenway Kia West anaslazaar@greenwayauto.com

Greenway Kia West responded

Hi, Thank you for the 5-star review! We’re so glad to hear that our team provided excellent customer service—being attentive, knowledgeable, and never pushy—while also helping you find an affordable car buying experience that fit your needs. At Greenway Kia West, we pride ourselves on listening to our customers and making the process smooth and transparent. We truly appreciate your trust and look forward to helping you again in the future. Sincerely, Anas Lazaar General Sales Manager Greenway Kia West anaslazaar@greenwayauto.com

Greenway Kia West responded

Hi Russell, Thank you for the great 5-star feedback! We’re glad to hear that our service agents were friendly and that your visit at Greenway Kia West in Orlando was fast and satisfying. Providing efficient and professional Kia service is always our goal, and we look forward to assisting you again at your next appointment. — Mark Foster Service Manager markfoster@greenwayauto.com