Tony Nguyen | Page 8

Greenway Kia West responded

Thank you for the 5-star review! ⭐ We’re so glad Jessie in our service department was helpful and patient in making sure your car received the care it needed. At Greenway Kia West, our Kia service team is dedicated to keeping every visit stress-free and reliable. 🚗🔧 We appreciate your trust and look forward to helping you again! — Mark Foster, Service Manager | markfoster@greenwayauto.com

Greenway Kia West responded

Thank you for your feedback. I’m glad to hear that Brian was able to help you and resolve the issue, but I’m very sorry for the difficulty you had reaching him through our phone system. I understand how frustrating that can be, and I’d like the chance to review this with our team to improve the process. Please feel free to contact me directly at markfoster@greenwayauto.com if you’d like to discuss further. — Mark Foster, Service Manager | markfoster@greenwayauto.com

Greenway Kia West responded

Thank you for the 5-star review! ⭐ We’re thrilled to hear you received excellent customer service and that you’d recommend us to friends. At Greenway Kia West, our team’s goal is to make every car-buying experience positive and stress-free. 🚗💙 We appreciate your trust and look forward to serving you and your friends in the future. — Anas Lazaar, General Sales Manager | anaslazaar@greenwayauto.com

Greenway Kia West responded

Thank you for the 5-star review! ⭐ We’re happy to hear our team was informational and prompt, and that working with us was a pleasure. At Greenway Kia West, we strive to make every visit smooth and helpful, and we look forward to seeing you next time. 🚗💙 — Anas Lazaar, General Sales Manager | anaslazaar@greenwayauto.com

Greenway Kia West responded

I’m very sorry to hear about the ongoing issue with your dashboard and that we have not resolved it for you. That’s not the experience we want for our service guests, and I understand your frustration. I’d like the opportunity to personally review this with you and make it right. Please reach out to me directly at markfoster@greenwayauto.com so I can assist you further. Sincerely, Mark Foster Service Manager

Greenway Kia West responded

Hi SHAW1772 — thank you for the 5-star review! We’re so glad our Greenway Kia West service team kept you informed and took great care of your vehicle. At our Kia service center in Orlando, we focus on clear communication, quality maintenance, and peace of mind for every visit. We appreciate your trust and look forward to helping with future oil changes, recalls, or routine maintenance. — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

Greenway Kia West responded

Hi GRAY.DAWN0 — thank you for the 5-star review! We’re so glad Brian and the Greenway Kia West service team delivered an efficient visit and had you in and out in under two hours. At our Kia service center in Orlando, we’re committed to fast, reliable maintenance with clear communication every step of the way. We look forward to serving you again for future service needs. — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

Greenway Kia West responded

Thank you for sharing your experience! We’re thrilled to hear Brett was awesome and took care of your radio replacement quickly and compassionately. At Greenway Kia West in Orlando, FL, our goal is to provide friendly, certified Kia service you can trust. We’ll be sure to recognize Brett for his outstanding care. We look forward to seeing you again whenever your Kia needs service. — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

Greenway Kia West responded

Hi Gabrielle, thank you for sharing your experience! We’re glad Brian made everything easy and transparent for you. At the Greenway Kia West service center in Orlando, our team focuses on clear communication and efficient care so every Kia service visit feels quick and stress-free. We appreciate your trust and look forward to helping you again. 🚘 — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

Greenway Kia West responded

Santiago, thank you for sharing your experience. We’re glad Brian kept you updated with calls and texts and that our Kia service team was able to resolve the issue quickly. We appreciate you choosing Greenway Kia West in Orlando for your service needs. — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com