Tony Nguyen | Page 8

Greenway Kia West responded

Willie, thank you for the 5-star review! 🌟 We’re happy to hear you appreciate the early appointments and the friendly, helpful support from our Service Advisors. It’s great to know that Brian, Lana, Tony, and our management team are delivering the professional, timely care you deserve. We’ll be sure to share your kind words with them. — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

Greenway Kia West responded

Thank you for the 5-star review! 🌟 We’re glad to hear Brian provided great service and that our team was able to quickly take care of your recall. We’ll be sure to share your kind words with him. — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

Greenway Kia West responded

Thank you for the 5-star review! 🌟 We’re so glad to hear that from scheduling your appointment through the completed repair, everything was smooth and respectful. Our team takes pride in delivering top-notch service, and your feedback means a lot. — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

Greenway Kia West responded

Betty, thank you for your loyalty and the 5-star review! 🌟 It means so much to know that our team has consistently earned your trust and respect over the years. We truly value the relationship we’ve built with you and your vehicle, and we’ll keep working hard to deliver that same satisfying experience every visit. — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

Greenway Kia West responded

Thank you for the 5-star review! ⭐ We’re so glad Jessie in our service department was helpful and patient in making sure your car received the care it needed. At Greenway Kia West, our Kia service team is dedicated to keeping every visit stress-free and reliable. 🚗🔧 We appreciate your trust and look forward to helping you again! — Mark Foster, Service Manager | markfoster@greenwayauto.com

Greenway Kia West responded

Thank you for your feedback. I’m glad to hear that Brian was able to help you and resolve the issue, but I’m very sorry for the difficulty you had reaching him through our phone system. I understand how frustrating that can be, and I’d like the chance to review this with our team to improve the process. Please feel free to contact me directly at markfoster@greenwayauto.com if you’d like to discuss further. — Mark Foster, Service Manager | markfoster@greenwayauto.com

Greenway Kia West responded

Thank you for the 5-star review! ⭐ We’re thrilled to hear you received excellent customer service and that you’d recommend us to friends. At Greenway Kia West, our team’s goal is to make every car-buying experience positive and stress-free. 🚗💙 We appreciate your trust and look forward to serving you and your friends in the future. — Anas Lazaar, General Sales Manager | anaslazaar@greenwayauto.com

Greenway Kia West responded

Thank you for the 5-star review! ⭐ We’re happy to hear our team was informational and prompt, and that working with us was a pleasure. At Greenway Kia West, we strive to make every visit smooth and helpful, and we look forward to seeing you next time. 🚗💙 — Anas Lazaar, General Sales Manager | anaslazaar@greenwayauto.com

Greenway Kia West responded

I’m very sorry to hear about the ongoing issue with your dashboard and that we have not resolved it for you. That’s not the experience we want for our service guests, and I understand your frustration. I’d like the opportunity to personally review this with you and make it right. Please reach out to me directly at markfoster@greenwayauto.com so I can assist you further. Sincerely, Mark Foster Service Manager

Greenway Kia West responded

Hi SHAW1772 — thank you for the 5-star review! We’re so glad our Greenway Kia West service team kept you informed and took great care of your vehicle. At our Kia service center in Orlando, we focus on clear communication, quality maintenance, and peace of mind for every visit. We appreciate your trust and look forward to helping with future oil changes, recalls, or routine maintenance. — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com