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Tony Palmer
Refer Me
168 Reviews
Happily married for the last 23yrs. raised 5 children. Favorite things to do, spending time with my grandchildren, fishing, meeting new people and helping them solve problems with their automotive needs.
Read moreDealership Experience
9 yrs, 8 mos
Industry Experience
40 yrs, 10 mos
Specialties & Trainings
GM Certified, PHD at the school of hard knocks
168 Reviews
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168 Reviews of Tony Palmer
April 12, 2023
Wednesday, April 5 had a rainy morning, perfect to stop at Butler, no crowd, no one outside. The 2021 Terrain was sitting there, waiting for me to show up. All I had to do was go inside to meet Tony...and at Butler, no crowd, no one outside. The 2021 Terrain was sitting there, waiting for me to show up. All I had to do was go inside to meet Tony...and it was mine. Simple and easy. More
by pratt.sbgirl
Verified CustomerOther Employees Tagged: Tara
Helpful 
March 24, 2023
Tim has Ben my direct contact in the purchasing of 3 vehicles. He has made every experience easy and has given us the best deal possible. The experience after the sale matters most, as he has done every vehicles. He has made every experience easy and has given us the best deal possible. The experience after the sale matters most, as he has done everything in his power to make sure we are well taken care of as if we were family. I will continue to purchasing from Tim Rhame. More
by aaabrickmailbox
Other Employees Tagged: Tim Rhame, Kim Hausmann
February 09, 2023
Very courteous and helpful. Relaxed atmosphere, making it pleasant to be there. No stress at all. I think a follow up call from service might be a good touch. Relaxed atmosphere, making it pleasant to be there. No stress at all. I think a follow up call from service might be a good touch. More
by mlopiccolo1957
Other Employees Tagged: Kim Hausmann, Stacey Thornton , Stacey Thornton, Jr.
February 09, 2023
Purchased a 2022 Silverado LTZ for 50k and it still doesn't have all the features. Missing chips and parts doesn't have all the features. Missing chips and parts More
by gjinx2256
Other Employees Tagged: Kim Hausmann
February 06, 2023
I have purchased 4 out of the last 5 vehicles from Jim butler in Fenton and never experienced what I did during this purchase. During the sales with Tony Palmer, when I advised him that I needed to leave butler in Fenton and never experienced what I did during this purchase. During the sales with Tony Palmer, when I advised him that I needed to leave, he got defensive and questioned on where I needed to go, which was none of his business. After I purchased the new truck, Tony was rushing the porters that were detailing and applying a protectant to the paint and windows, and when it was delivered, the paint had swirl marks and dried product on it. The porter came back and seemed rushed and did not take care of the issue, even though he tried. The back rear sliding window had obvious adhesive on it and when the porter came back, he stated that they did not have the right product to remove the adhesive. Kelly in the Finance Department was fantastic and very personable. I ended up making an appointment myself, taking time out of my day, getting a rental through the Service Department and having the issues taken care of. When I picked up my truck, the items that I had placed under the back seat was removed and placed all over the backseat and the floor boards. Spending $60,000 on a new truck, I would expect more personal service and more attention to detail than I received. The Service and Rental Departments were fantastic and provided the personal service expected. More
by scotthu99
Other Employees Tagged: Kelly in Finance
December 26, 2022
People our friendly asked if my family needed any beverages also didn't beat around the bush for direct answers beverages also didn't beat around the bush for direct answers More
by g818327
Other Employees Tagged: Brian Ries, Ian Jackson , Robert Mason
November 29, 2022
I was not overly impressed with the oil change service. I was surprised they did not top off the fluids. For (approx.) $80.00 you would think that they would have filled the windshield washer fluid reserv I was surprised they did not top off the fluids. For (approx.) $80.00 you would think that they would have filled the windshield washer fluid reservoir. The service was fast, everyone was courteous. More
by james_leiber@yahoo.com
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